Company Description

THE EXECUTIVE DIRECTORATE (EXD)

The Executive Directorate (EXD) is the steward of OECD resources, on behalf of the Secretary-General.  Our focus is on people and their wellbeing; the effective and efficient management of the budget; the safety and security of staff, Delegations, visitors, and of the OECD’s data; maintaining and sustaining physical and digital infrastructure; and enabling the convening power of the OECD through conferences, meetings and events, whether virtual, physical or hybrid.  As well as providing corporate services, functions and management support to our staff and Members, we provide integrated, strategic and expert advice on corporate policies and management issues to the Secretary-General, to Council and to Standing Committees, to which we regularly report on corporate matters. We also provide compliance and risk management functions (for management areas under our purview). Ours is a fast-paced environment focused on delivering management excellence across all of our functions.

THE DIGITAL, KNOWLEDGE AND INFORMATION SERVICE (EXD/DKI)

Within the Executive Directorate, working closely with business partners, the Digital, Knowledge and Information Service (EXD/DKI) designs and provides secure digital solutions, IT and information management services and the technologies to deliver efficient corporate services, meet business partners’ needs and to support and enhance the OECD’s global role in building knowledge, communicating with the world and interacting with governments to inform and influence policy-making.

The Digital Products and Innovation Division (EXD/DKI/DPI) is responsible for management of Digital solutions, ERP Finance and HR solutions and Reporting and Data Analytics.

Within EXD/DKI/DPI, the Head of the Enterprise Resource Planning (ERP) Core Components unit will lead the evolution of ERP core components encompassing financial and human resource management. Reporting to the Head of Division, you will exercise responsibility for the timely delivery of the ERP work programme in close cooperation with OECD stakeholders in the Program Budget and Financial Service, Human Resources and Financial Community user groups. You will have demonstrated management, communications, analytical and technical skills, with a proven record of accomplishment in managing and delivering innovative Information and Communication Technologies (ICT) projects in the field of finance, human resources and business intelligence. 

Job Description

Main Responsibilities

Leadership

• Manage, motivate and mentor a team of approximately 7 staff including assigning and prioritising work, objective setting, feedback, coaching, and performance evaluation.
• Lead the analysis and implementation of IT solutions in the ERP financial and human resources domains.
• Help others understand how their daily work contributes to the OECD mission and objectives, and inspire staff to contribute proactively to achieving them.

Information and Communications Technology 

• Lead the development, maintenance and evolution of corporate ERP tools ensuring optimal use of leading-edge technology to increase efficiency and reduce operational risks.
• Plan and manage the conception, development, implementation and support of state-of-the-art digital solutions to meet the business needs of the Organisation.
• Conduct analyses to identify evolutions to financial systems to respond to user needs.
• Maintain, refresh and upgrade IT architecture, policies and procedures within scope, anticipating requirements in business priorities and organisational challenges.
• Guide the planning and execution processes of specific projects. Manage resources and ensure timely delivery of high-quality outputs - on time and on budget – in accordance with the work programme.

Outreach, communication and training

• Collaborate closely with other teams across EXD/DKI in relation to the development of operational specifications for IT modules, the definition of interfaces with external applications, the configuration of modules and the organisation of relevant testing, and the application of OECD IT policies within scope.
• Manage communications to end-users on the implementation of financial and human resources systems improvements, guide drafting and maintenance of related documentation, and oversee on-line assistance.
• Identify end-user training needs, prepare and implement the corporate training plan, and lead training for staff on systems applications/modules and in working with external service providers.
• Manage and supervise service contracts and related documentation as supplied by external consultants.  
• Provide regular operational feedback to the Head of Division on progress in implementing the financial systems strategy; propose improvements to its implementation. 
• Co-ordinate and supervise responses to requests made to the OECD by external auditors with regard to financial and HR ERP information systems. 
• Act as spokesperson for DKI/DPI as required and represent it on IT matters in internal and external fora as required.
• Perform any other functions in relation to the work of the Digital Knowledge and Information Service as necessary. 

Qualifications

Ideal Candidate profile 

Academic Background

• Advanced university degree in information technology, business administration, finance or another relevant field, or equivalent practical experience.
• Relevant professional certification.

Professional Background

• A minimum of eight years’ relevant professional experience, of which five years managing the development of financial and human resources management systems, including web-based applications in a multi-user environment with remote access capabilities.
• Extensive experience guiding, managing and developing diverse staff and their career objectives in a matrixed organisational structure.  
• Proven experience managing and leading a team in the development, operation and support of integrated ICT solutions and implementation of transformative automation projects. 
• Experience in leading contract negotiations, managing vendor relations and managed services. 
• Experience in management and deployment of financial and human resources IT tools: ERP systems, control mechanisms, risk indicators, automatic dashboards and Robotic Process Automation. 
• Demonstrated problem-solving skills. Thorough knowledge of IT project management methodologies and industry frameworks.   
• Demonstrated knowledge of ICT trends, new technologies (AI, business intelligence, etc.) standards and commercial enterprise software, combined with good knowledge of workflow and user interface principles. 
• Excellent communication, interpersonal, presentational and client-service skills, with the ability to maintain working relations in a multicultural environment with users at all levels and IT technicians. 
• Experience in advising on digital strategy and IT trends, and drafting related recommendations or policies. 
• Experience in an international and cross-cultural setting would be preferable.  

Tools

• Practical experience in developing technical operating specifications for users and coordination of ERP implementation projects.

• At least five to eight years’ experience working with major ERP platforms, in particular: 

• SAP Finance (FI), SAP Funds Management (FM), SAP Material Management (MM), SAP Controlling (CO), SAP Project System (PS), and SAP CONCUR will be an advantage.  

• Demonstrated knowledge of SAP ERP, knowledge on SAP S4HANA, SAP BTP and SAP SCP would be an advantage. 

Languages 

• Fluency in one of the two OECD official languages (English and French) and knowledge of the other, with a commitment to reach a good working level.
• Knowledge of other languages would be an asset. 

Core Competencies

• OECD staff are expected to demonstrate behaviours aligned to six core competencies which will be assessed as part of this hiring processes: Vision and Strategy (Level 2); Enable People (Level 2); Ethics and Integrity (Level 2); Collaboration and Horizontality (Level 3); Achieve Results (Level 3); Innovate and Embrace Change (Level 3).
• There are three possible levels for each competency. The level for each competency is determined according to the specific needs of each job role and its associated grade. 
• To learn more about the definitions for each competency for levels 1-3, please refer to OECD Core Competencies.

Additional Information

Contract Duration  

• Open-ended appointment, with no foreseen end date.  

What the OECD offers   

• Depending on level of experience, monthly salary starts at 10,511.13 EUR, plus allowances based on eligibility, exempt of French income tax.   

• Click here to consult the Staff Regulations applicable to officials of the OECD. Please note that from 1 July 2025, all Official appointments will be made under the OECD’s new contractual modalities.  

• Click here to learn more about what we offer and why the OECD is a great place to work. 

• Click here to browse our People Management Guidebook and learn more about all aspects relating to people at the OECD, our workplace environment and many other policies supporting staff in their daily life

Please note:

• The appointment may be made at one grade lower in the specified job family, based on the qualifications and professional experience of the selected applicant.  
• This vacancy may be used to create a pool of candidates for comparable positions, both for open-ended and fixed-term functions.

The OECD is an equal opportunity employer and welcomes the applications of all qualified candidates who are nationals of OECD member countries irrespective of their racial or ethnic origin, opinions or beliefs, gender, sexual orientation, health or disabilities.

The OECD promotes an optimal use of resources in order to improve its efficiency and effectiveness. Staff members are encouraged to actively contribute to this goal.