Officer, Global Internal Communications

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Marketing & Mobilization:

Marketing & Mobilization (M&M) is a dynamic team that is tasked with building the IRC’s global profile and brand, increasing private revenue from deeper donor engagement and partnerships, and influencing our target audiences. The team is responsible for all of IRC's brand, communications, creative and content and digital engagement efforts. In alignment with our Strategy100 commitments. M&M has launched compelling multi-year campaigns that raise funding, profile and influence and will improve our share of voice and resonance in key geographies and globally. Lastly, they consistently work on innovating the IRC brand, which enables us to increase awareness, understanding of and support for our work so that we can raise more money and change policies to improve our crisis-affected clients’ lives around the world.

Job Overview:

The Officer, Global Internal Communications will be a strategic writer and communicator responsible for developing high-quality internal content that reflects the voice of the organization and supports clear, consistent messaging across all our offices. This position reports to the Director of Internal Comms and will collaborate closely with teams across the IRC, including the President’s Office, Strategy Unit, Crisis Response, Recovery & Development (CRRD), Resettlement, Asylum & Integration (RAI) and People & Culture.

This role is ideal for someone with exceptional writing skills, sound editorial judgment, and the ability to distill complex topics into accessible, engaging messages for a global, multilingual staff audience. The successful candidate will be energized by a fast-paced environment and passionate about helping staff connect to the IRC’s mission, priorities, and values, especially during periods of change.

Major Responsibilities: 

Executive Writing & Content Development

• Support in translating complex topics into compelling communications for staff that are clear, timely, and grounded in IRC values.

• Draft, edit, and refine high-quality internal communications on behalf of senior leaders,

• Develop and maintain FAQs, toolkits, and templates that support managers and leaders in cascading messages effectively.

• Research and apply creative tools, channels, and content approaches to improve two-way communication.

Editorial Support & Quality Control

• Provide editing and writing support to other departments to ensure consistency and impact in messaging to internal audiences.

• Promote inclusive and accessible communications, ensuring diverse staff voices are represented.

Global All Staff Meeting Planning

• Support the Director, Global Internal Comms with the planning and execution of IRC’s quarterly Global All Staff events, attended by thousands of colleagues across the organization.

• Coordinate speakers, content, run-of-show, translation needs, and technical logistics in partnership with IT, and the events team.

• Ensure meetings reflect organizational priorities and surface staff voices, while reinforcing a sense of connection and transparency.

Staff Engagement & Internal Campaigns

• Implement, and measure global internal communications campaigns tied to organizational priorities and IRC values.

• Partner with colleagues across departments to spotlight the work and stories of staff around the world through storytelling, recognition features, and campaigns on IRC’s intranet and other internal channels.

Collaboration & Coordination

• Support the Director, Global Internal Comms in maintaining a communications calendar to track and sequence internal messages across key teams and channels.

• Maintain content on the IRC’s intranet platform (RescueNet) to ensure timely, relevant, and accessible information for global staff.

• Partner with teams across the organization to ensure updates and resources are surfaced on the intranet, email and Teams in a structured and engaging way.

Project Execution & Platform Management

• Upload and manage content on the IRC’s intranet (RescueNet), ensuring posts are accurate, accessible, well-formatted, and aligned with IRC voice and values.

• Format and send internal emails using IRC platforms (e.g., Outlook, MailChimp) to ensure professional, well-timed delivery of key messages.

• Track project timelines, deliverables, and reviews to ensure communications are executed on time and with cross-functional coordination.

• Work collaboratively with internal stakeholders to align on dissemination timelines, formatting standards, and publishing workflows across channels (email, intranet, Teams).

Job Requirements:

Education: Bachelor’s degree in communications, journalism, political science, or a related field required. Graduate degree a plus.

Work Experience:

• 4–6 years of professional writing and communications experience, preferably in a complex, global organization.

• Experience writing for senior leaders, internal audiences, and/or in crisis or change communications is strongly preferred.

• Familiarity with humanitarian, development, or international issues a plus.

Demonstrated Skills & Competencies:

• Exceptional writer and editor with a strong sense of voice, clarity, and audience.

• Ability to synthesize complex ideas and information into compelling narratives.

• Confident communicator with sound judgment and political acumen.

• Experience managing multiple priorities, timelines, and stakeholders under tight deadlines.

• Strong understanding of internal communications best practices, including audience segmentation, tone setting, and change communications.

• Proven ability to maintain discretion and handle sensitive information with integrity and care.

• Comfortable navigating ambiguity and adjusting communication style or approach based on leadership voice, audience need, and organizational context.

• Experience using internal digital platforms (e.g., intranet, email tools, Microsoft Teams) to reach and engage distributed workforces.

• Proficiency in communications and content development tools such as Canva (design), Veed.io (video editing), and DeepL (translation/localization) to support multilingual, multimedia internal communications.

• Experience formatting, sending, and scheduling internal emails using tools like Outlook and MailChimp (or similar platforms).

• Fluency in English required. Other languages (e.g. Arabic, French, Spanish) a plus.

Working Environment: Hybrid working environment, with an expectation of at least two days per week in the New York HQ office. May require occasional work outside regular hours to support time-sensitive communications or global audiences.

Compensation: (Pay Range: $70,000- $80,000) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

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