Management Services Assocate

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

The World Food Programme (WFP) is the leading humanitarian organization that saves lives and changes lives, providing food assistance in emergencies and working with communities to improve nutrition and build resilience, assisting more than 100 million people in 88 countries every year.  

WFP in El Salvador is implementing its Country Strategic Plan (CSP) 2022–2027, which emphasizes strengthening national capacities, improving food systems, and increasing resilience. WFP’s work focuses on vulnerable households through social protection with a strong emphasis on nutrition, including school feeding, support for small-scale producers to access markets, enhancing resilience to climate change among vulnerable populations, and responding to slow- and rapid-onset emergencies. The job holder reports to Deputy Country Director. 

At this level job holders are expected to demonstrate responsibility and initiative to respond independently to queries with only general guidance. Job holders have a level of expertise and knowledge to adapt and contribute to the development of systems and processes to continually improve the level of support provided. Job holders are expected to use judgment in dealing with unforeseen daily problems, manage resources, and coach and coordinate a team of support staff. 

 
THE ROLE:

To provide specialised support and coordinate the delivery of client-focused and value-for-money services pertaining to the Management Services portfolio.

KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):

1. Coordinate administrative and technical support within the Management Services portfolio to ensure efficient and high-quality service delivery.

2. Monitor resource needs within the designated area of responsibility and assist in identifying new requirements to enhance operational efficiency and cost-effectiveness of services.

3. Collate and analyse data and prepare and/or consolidate reports to contribute to decision-making and efficient management of resources.

4. Monitor and process actions related to procurement, finance, human resources, and other relevant areas, ensuring data is accurately and timely recorded and processed in corporate systems.

5. Review and recommend improvements to procedures to contribute to continuous enhancement of services provided.

6. Provide timely and accurate resolutions to complex queries to ensure efficient delivery of services.

7. Utilise digital tools and technology applications to improve working practices and customer service, and effectively adopt new technologies that are introduced at the workplace.

8. Participate in the preparation of inter-agency initiatives as part of UN Reform to achieve cost savings and enhancement of service quality.

9. Liaise with other functions and third-party contractors to enable efficient service delivery.

10. Provide advice and support to junior staff to ensure individual and team objectives are met in line with required standards.

11. Provide training and guidance to staff to improve understanding of Management Services regulations, policies, procedures, processes, standards, and systems.

12. Contribute to emergency preparedness and response by allocating resources, offering analytics, and providing services.

QUALIFICATIONS AND EXPERIENCE:

Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.

Experience: Six or more years of progressively responsible work experience in the relative business stream with experience in general management services work.

Desired experience for entry into the role:

• Has demonstrated a sound understanding of WFP Management Services regulations, policies, procedures, processes, standards, and systems.

• Has experience in collating data and preparing reports pertaining to Management Services portfolio such as management of assets, facilities, fleet, travel, or similar areas.

• Has experience in coordinating the work of others and providing guidance and training.

• Has experience working with teams across different functional areas.

Language: General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.

General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

 

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruitment system. We do not accept CVs or spontaneous applications by email.

• If you experience challenges while submitting your online application, please contact us at global.hrerecruitment@wfp.org for technical support only.

• Please note that applications sent to this email address cannot be considered.

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

• Once your profile is completed, please apply, and submit your application.

• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.