ICT Senior Officer

The UNOPS Global Portfolios Office (GPO) brings together diverse expertise to help partners deliver impact worldwide. With hubs in New York, Geneva, and Vienna, and expert teams operating globally, GPO leads multi-regional initiatives that advance sustainable development, climate action, and peacebuilding - including in some of the world’s most challenging environments.

By leveraging our collective expertise and global networks, GPO supports UNOPS’ strategic priorities and the Sustainable Development Goals across more than 130 countries. We work closely with major global partners - including governments, international financial institutions, and UN agencies - to deliver a wide range of services, such as project management, fund management, hosting services, and HR support.

Our thematic focus spans climate action and energy, health, peace and security, sustainable development, and humanitarian action, supporting high-impact initiatives across critical global priorities.

Not Required - part of GPO/NYPO

UNOPS has signed a Financial Agreement with the Division of Administration (DOA) - Information and Communication Technology Service (ICTS) which provides data and reporting services to UNOG and its Clients developing and maintaining data gathering and analytics tools to support decision making and process streamlining for both sub-stative and administrative programmes.

The Product Management Unit at ICTS is responsible for delivering innovative, best-in-class IT products and integrated solutions to the United Nations.

The result of the work of the ICT Senior Officer – Data Architect and Developer impacts directly on delivery of services that satisfy the requirements of the UN Office at Geneva (UNOG). It will also ensure proper processes and methodologies are followed and implemented according to the latest industry standards. The incumbent is responsible for ensuring activities for all UNOG stakeholders are in line with the overall business targets and UN policies, rules and regulations.

 The ICT Senior Officer – Data Architect and Developer will be responsible for the following duties:

Summary of Key Functions:

1. Business and Systems Analysis 

2. Development and Quality Assurance Support

3. Documentation, Training, Maintenance and Support

Functional Responsibilities:

1. Business and Systems Analysis

• Implements and monitors projects involving feasibility studies, data and systems analysis improvement.

• Provides assistance to clients, analyzing clients’ requirements and support in translating these into new data and analytics products; determines systems integration and linkage issues.

• Analyzes and evaluates new technologies and makes suggestions to supervisors for their deployment.

• Contribute to the development of detailed systems and other functional specifications and user documentation for major systems.

1. Development and Quality Assurance Support 

• Organizes and performs unit and integrated testing, designing and utilizing test bases; assists users in acceptance testing.

• Develops data models/databases, data warehouses and tools to integrate and store data from several sources. Support in designing and implementing ETL processes.

• Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc. 

• Ensures appropriate data security and access controls considering both local and wide area issues.

• Creates visualizations and reports for requested projects using different Business Intelligence and reporting tools.

1. Documentation, Training, Maintenance and Support 

• Develops training materials, operating and user manuals; trains staff in assigned systems consolidates disaster recovery plans and ensures appropriate planning and training of those responsible.

• Other tasks and responsibilities relevant to the scope of work as assigned.

1. Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above.

Required

• A first level university degree (Bachelor's degree or equivalent) preferably in Computer Science, Engineering or in a field related to the post description with 4 years of relevant experience OR
• An Advanced university degree (Master’s degree or equivalent) preferably in Computer Science, Engineering or in a field related to the post description with 2 years of relevant experience is required experience is required.
  

Desired

• ITIL certification is desirable
• PRINCE2 certification is desirable

Required

• Relevant experience is defined as work experience in database design, development and maintenance with MS SQL Server, MongoDB, MySQL or PostgreSQL.
  

• Experience in ETL design and development.

• Experience on one or more visualization tools (i.e. Power BI, Qlik, Tableau, etc.)
  

Desired:

• Experience in data warehouse design

• Experience in .Net, and/or Python development

• Experience using APIs for data extraction

• Experience in Cloud computing (AI/ML, Data Solutions, DevOps, Azure, AWS, etc.)

• Please note that UNOPS does not accept unsolicited resumes. 
• Please note that UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments. 
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 
• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities. 
• We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here. 
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.