CFCV/2025/057 - Consultant Social Media Specialist, Jakarta

Jakarta

  • Organization: IOM - International Organization for Migration
  • Location: Jakarta
  • Grade: Senior Executive level - Assistant Director - General level - Internationally recruited position
  • Occupational Groups:
    • Communication and Public Information
    • Sales and Marketing
    • Marketing (Digital, Advertisement, Brand, Promotion)
  • Closing Date: 2026-01-05

Job Description

Established in 1951, the International Organization for Migration (IOM), as the leading UN agency in the field of migration, works closely with governmental, intergovernmental, and non-governmental partners. Having operated in Indonesia for over four decades, IOM Indonesia is one of the largest IOM country missions globally, implementing a broad portfolio of programmes in collaboration with the Government of Indonesia, civil society organizations, private sector stakeholders, migrants, and local communities. Its thematic focus includes Counter-Trafficking (CT), Labour Mobility and Social Inclusion (LMSI), Immigration and Border Governance (IBG), Migration Health, Refugee Care, Resettlement and Returns, Climate and Resilience, as well as Migration Policy and Data. 

 

In the migration management, irregular migration poses significant risks to both migrants and smuggling facilitators. Migrant smuggling network is exploiting economic migrants seeking better job opportunities abroad. As a result, smuggling crime has evolved into highly organized and profitable criminal enterprises where Indonesia plays a vital role as a transit country to the migrants. Furthermore, IOM also recorded an increased number of coastal communities involved in the smuggling of migrants. the role of coastal communities in facilitating irregular migration is not only crucial, but also dynamic; ranging from being the captain, procuring boats and machines, supplying food, water, and fuels, as well as arranging the migrants’ accommodation. 

 

In response, and in alignment with its global strategic priorities, IOM supports the Government of Indonesia and other key stakeholders in undertaking preventive measures. These efforts include the implementation of strategic communication campaigns aimed at increasing public awareness on the risks of irregular migration and strengthening informed decision-making among relevant communities, migrants and coastal communities. 

Responsibilities

The consultant will be responsible to conduct the following assignments: 

 

  • Core Responsibilities  

  1. Design, develop, and operationalize a strategic social media plan grounded in behaviour change communication principles aligns with IOM communication standards and donor requirements; 

  2. Serve as the focal point for coordination with external vendors for materials production, providing strategic guidance, supervision, and quality assurance; 

  3. Ensure that all social media assets are developed with appropriate and culturally sensitive key messages, edited and finalized with strong and interesting visual impacts, equipped with relevant subtitles, and disseminated timely across three main social media platforms: Facebook, Instagram, and TikTok; 

  4. Support the overall online campaign activation targeted to migrants (Rohingya and Sri Lanka refugees) and coastal communities in Indonesia. 

  • Strategy and Coordination 

  1. Lead the development of a data-driven social media strategy, including enhancement or adjustment of existing platform, audience segmentation, setting realistically ambitious key performance indicators (KPIs), conducting relevant research, and content scheduling; 

  2. Design and produce monthly report for the engagement social media accounts and contents performance, maintain regular update on the KPI achievement; 

  3. Maintain regular coordination with IOM to ensure the campaign implementation is aligned with project objectives, field activities, and key events; 

  4. Lead administrative processes related to vendor management, including documentation, verification of deliverables, and payment processing, in coordination with relevant internal units. 

  • Media Monitoring 

  1. Provide monthly reports on social media engagement and content performance, including the statistics, challenges, and recommendations; 

  2. Conduct monthly social media listening, monitoring, and analysis on the migrant and coastal communities’ perception on safe migration, migrant smuggling, and emerging trends. The social media listening and monitoring should also connect to the project’s overall objectives; 

Qualifications

The proposed consultant(s) should have the following competence: 

 

Education: 

  1. Bachelor’s degree in communications, journalism, public relations, social science, digital media or a related field from an accredited academic institution with at least three years of experience social media marketing, content creation, social media management; or 

  2. School diploma with at least four years of relevant professional experience. 

Experience: 

  1. Proven experience in developing content strategy and creation, planning, and implementation; 

  2. Experience in handling project objectives on Communication for Development or Social Behaviour Change Communications will be considered a strong asset; 

  3. Experienced in managing social media accounts; 

  4. Possess good understanding of modern visual design principles and elements (typography, colour theory, composition); 

  5. Proficiency in professional design tools and ability to illustrate or hand drawn materials; 

  6. Familiarity with the migration issue; forced migration; people smuggling; coastal community knowledge, in Indonesia will be an advantage; 

  7. Experience working with vulnerable communities and providing support for project implementation will be an asset. 

Skills:

  1. Highly creativity with great attention to detail; 

  2. Strong organizational and communication skills (written and spoken); 

  3. Proficiency in using Microsoft Office and professional design tools (Photoshop, Illustrator, InDesign, and other relevant tools); 

  4. Strong attention to detail, discretion, and a client-oriented approach; 

  5. Ability to write clear and concise reports; 

  6. Demonstrated ability to maintain confidentiality and work independently with minimal supervision. 

     

Languages
 
IOM’s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
 
Travel required
  • Travel may be required for the purpose of developing IEC materials, subject to prior coordination and confirmation from the Senior Project Associate and National Programme Officer. IOM will cover the associated travel costs and Daily Subsistence Allowance (DSA) for the consultant in accordance with IOM applicable rules and procedures. 
Required Competencies
 
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
 
Values - all IOM staff members must abide by and demonstrate these three values:
  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators
  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
  1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
  2. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of Education certificate and security clearances.
  3. IOM applies local United Nations Salary Scale.
  4. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. 
  5. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
  6. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application. 

Please submit your application online by clicking "Apply" button above. Please attach the Resume and Cover letter (indicating where you found this vacancy) in your application. The deadline for applications is  05 January 2026. Candidates applying for this vacancy are required to declare whether they have relatives already working for IOM.  

Only applicant who meets the above qualification will be considered.

For further information and other job postings, you are welcome to visit our website: IOM Indonesia Careers.

Required Skills

Job info

Contract Type: Consultancy (Up to 11 months)
Initial Contract Duration: 6 Months
Vacancy Type: Consultancy
Recruiting Type: Consultant
Grade: UG
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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