DR 025/2025 HR Associate (Staff Learning Unit)

EDUCATION

• University degree in Information and Communications Technology, Computer Science, Information
  Management, Human Resources, Business Administration, Education Technology or a related field
  from an accredited academic institution, with two (2) years of relevant professional experience, or
• Completed High School degree from an accredited academic institution, with four (4) years of relevant
  professional experience;
• Certification on Oracle, LMS, statistics, monitoring and evaluation, or data management/data visualization is an advantage. 
• Other diploma or training certification, an advantage.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

EXPERIENCE

• At least 1 year experience in management and administration of a learning management system
  (LMS), preferably Oracle.
• At least 1 year of experience in using a ticketing system.
• Familiarity with the UN system and working experience in an international organization.
• Experience in HR, learning and development, and/or career support.
• Experience in training facilitation, both face-to-face and virtual.
• Experience in project management, monitoring and reporting, an advantage.

SKILLS

• Demonstrated skills in the administration of a learning management system and providing client
  support.
• High proficiency in the use of the MS Office suite, specifically Teams, Forms, SharePoint, Word and Excel (pivot, charts, slicers, conditional formatting and formulas).
• Ability to work independently with limited supervision, think out of the box solutions, and manage multiple projects simultaneously.
• Ability to build strong working relationships with partners and internal clients globally.
• Possess high level of flexibility and adaptability to change.
• Intercultural awareness skills
   

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators (Level 1)

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
2. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
3. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.
4. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
5. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies