Associate Director, Global Analytics

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The Purpose of the Role

The External Relations (ER) department was created in February 2020 and is comprised of 3 main but complementary functional areas: Private fundraising, Communications, and Advocacy. The ER department is at the beginning stages of creating a radical and ambitious global strategy that will enhance IRC’s ability to ‘punch above its weight’ in private income, advocacy, and brand awareness. The main objective of the department is to enable this organization of more than 12,000 staff to have the resources needed to continue serving 18 million people worldwide in places affected by war and disaster, shape the humanitarian sector by influencing key policies and reforms, and build and grow IRC’s reputation.

We are seeking an experienced and highly analytical Associate Director to join our team, leading strategic analytics, data science, and AI initiatives that drive fundraising performance and organizational impact.

As Associate Director, Global Analytics, you will be a key leader within our global analytics team, overseeing critical data analysis, predictive modeling, and AI-enabled solutions that support and enhance fundraising efforts on a global scale. This role involves working closely with senior leadership, cross-functional teams, and external partners to optimize fundraising strategies through advanced analytics and ensure the achievement of organizational goals.

As an experienced strategist and data-driven leader, you will guide the team in delivering impactful insights, improve fundraising operations, and lead efforts in innovative data modeling, predictive analytics, and AI automation. This role focuses on the analytical and data science aspects of our work, partnering closely with the Associate Director of Analytics Engineering to ensure our insights are supported by robust data infrastructure.

MAJOR RESPONSIBILITIES:

• Team Leadership & People Management (30%):

  • Lead and mentor a team of data analysts and data scientists, ensuring high-quality output and professional development while fostering a collaborative and innovative team environment

  • Manage team performance, providing regular feedback, conducting performance reviews, and identifying growth opportunities including promotions and development plans

  • Build team capabilities by establishing clear career pathways aligned with the competency matrix, delivering training programs, and creating opportunities for skill development in analytics and AI

  • Foster an inclusive culture where team members feel empowered to share ideas, challenge assumptions, and contribute to analytical innovation

  • Manage team capacity and prioritization, balancing strategic initiatives with operational requests while maintaining high quality standards and team wellbeing

• Analytics Roadmap Ownership & Execution (30%):

  • Own the implementation and delivery of the relevant items in the analytics roadmap, including strategic deep-dive analyses on retention, planned giving, reactivation, and acquisition

  • Lead the development and deployment of donor-centric engagement strategies, donor movement analysis, and donor 360 insights that directly inform fundraising strategies

  • Oversee the development of ML data models and predictive analytics capabilities, ensuring your team delivers production-ready models that drive business value

  • Manage critical initiatives to support revenue optimization including sustainer program analysis, multi-year pledge strategies, and high-value donor prospect identification

  • Ensure timely delivery of roadmap milestones, proactively identifying and mitigating risks while adapting to changing business priorities

  • Track and report on roadmap progress to senior leadership, clearly articulating business impact, resource needs, and dependencies

• Strategic Stakeholder Engagement & Partnership (25%):

  • Develop and maintain strong partnerships with fundraising teams (mass markets, high value, foundations, corporate), finance, marketing, and communications, serving as their trusted analytical advisor

  • Bring stakeholders on the analytical journey by clearly communicating complex insights in accessible ways, demonstrating the value of data-driven decision-making, and building analytical literacy across ER

  • Lead stakeholder engagement for major analytical initiatives, ensuring alignment on objectives, managing expectations, and incorporating feedback throughout the analytical process

  • Provide thought leadership and strategic recommendations to senior management, influencing fundraising strategy through compelling, data-driven narratives

  • Collaborate with Analytics Engineering & BI team to ensure analytical requirements are met by data infrastructure and reporting capabilities

  • Partner with programs and AMU/RAM teams to develop joint public/private analytical strategies that support Impact at Scale and Emergency priorities

• Strategic Analysis & Business Impact (15%):

  • Define analytical strategies and frameworks that address key business questions and drive revenue growth across all fundraising channels

  • Ensure analytical work directly translates to business value by identifying actionable insights, quantifying opportunities, and tracking implementation of recommendations

  • Oversee the quality and rigor of analytical outputs, ensuring methodological soundness, appropriate use of statistical techniques, and clear communication of limitations and assumptions

  • Monitor key fundraising metrics and performance indicators, proactively identifying trends, risks, and opportunities for intervention

  • Champion a culture of experimentation and continuous improvement, establishing frameworks for A/B testing and measurement of campaign effectiveness

  • Work with integrity and accountability to the 'IRC Way' – IRC Global Standards for Professional Conduct

PERSON SPECIFICATION

Demonstrated Skills and Competencies:

Experience:

• 6+ years working in analytics and data science

• 2+ years of experience recruiting, training, and supervising the development of team members 

• Strong technical background in SQL, Python or R, with deep understanding of statistical methods, machine learning, and predictive modeling techniques

• Familiarity with the architecture and infrastructure used by analytics teams (e.g., Databricks, dbt, PowerBI) to effectively guide team technical decisions

• Proven experience leading analytical teams (minimum 3-5 years of people management), including performance management, career development, and building team capabilities

• Experience in fundraising analytics, donor intelligence, or customer analytics in subscription/membership-based organizations

• Understanding of marketing analytics, campaign optimization, and donor lifecycle management

Skills & Competencies:

• Demonstrated ability to own and deliver against multi-workstream roadmaps, managing complex projects with competing priorities and tight deadlines

• Strong track record of translating analytical insights into business action, with demonstrated examples of analysis that directly influenced revenue-generating decisions

• Exceptional stakeholder management skills with ability to build trust, influence decision-making, and bring non-technical audiences on the analytical journey

• Outstanding communication and presentation skills, with ability to craft compelling narratives from complex data and present to senior leadership

• Strategic thinking ability with understanding of business processes and how data-driven solutions can create value

• Ability to work independently with attention to detail and quality, delivering timely results.

• Desire to work in a multi-cultural environment and collaborate with people from different backgrounds and experiences, with a partner-first approach in a mission-drive organization.

Nice-to-Haves / Areas You Will Grow:

• Experience working in non-profit sector or mission-driven organizations

• Knowledge of CRM systems (Salesforce) and marketing automation platforms

• Experience implementing AI-driven automation solutions that delivered measurable efficiency gains

• Track record of building and scaling analytical functions in growing organizations

• Strong change management skills with experience leading analytical transformation initiatives

Working Environment: 

• Standard office working environment with hybrid/remote options available

• Some international travel.

• This role may require working remotely full or part time and part time remote employees may be required to share workspace.  

Compensation: Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

• US Pay Range: ($110,000 - $125,000)

• UK Pay Range: ( £75,000 - £83,000)

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

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