General Information

Position Title
Communications Officer (Social Media)
Job Category
Communications
Duty Station(s)
Helsinki
Seniority Level
Associate
ICS Level
ICS 08
Contract Type
ICA - IICA - Regular
Contract Level
IICA 1
Posting Start Date
16-Jan-2026
Posting End Date
01-Feb-2026
Duration
Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.

Job Highlight

This role will be a core part of UN Global Pulse’s Creative Communications & Design team, supporting the development and implementation of innovative social and digital communications strategies. It will actively contribute to creative and content production, while also helping to amplify the visibility, reach and impact of UN Global Pulse’s work and that of its partners across key audiences and platforms.

Even though the level of the position is indicated as IICA 1, depending on the incumbent's personal situation (candidate with national ID or resident permit in duty station), a local fee scale (LICA-8) might be applied in determining the contractor's fee.

About the Region

The UNOPS Global Portfolios Office (GPO) brings together diverse expertise to help partners deliver impact worldwide. With hubs in New York, Geneva, and Vienna, and expert teams operating globally, GPO leads multi-regional initiatives that advance sustainable development, climate action, and peacebuilding - including in some of the world’s most challenging environments.

By leveraging our collective expertise and global networks, GPO supports UNOPS’ strategic priorities and the Sustainable Development Goals across more than 130 countries. We work closely with major global partners - including governments, international financial institutions, and UN agencies - to deliver a wide range of services, such as project management, fund management, hosting services, and HR support.


Our thematic focus spans climate action and energy, health, peace and security, sustainable development, and humanitarian action, supporting high-impact initiatives across critical global priorities.

About the Country/Multi-Country Office

Not Required - part of GPO/NYPO

Job Specific Context

The Creative Communications & Design team is UN Global Pulse’s dedicated practice for rethinking communication as infrastructure for innovation. We view communication not as an afterthought, but as the connective tissue that shapes how ideas emerge, gain legitimacy and scale through alignment and trust.


As UN Global Pulse strengthens its role as the Secretary-General’s Innovation Lab, it seeks to invest in expanded social and digital communications capacity to support the network's growing needs. This investment will enable stronger visibility, reach and impact for UN Global Pulse’s work and that of its partners across key audiences and platforms.

Role Purpose

To achieve its goals, UN Global Pulse (UNGP) is seeking a Communication Analyst (Social Media) to enhance its communication effectiveness and deepen the impact and reach of its digital and social media presence. 

The incumbent of the position will be personnel of UNOPS under its full responsibility.


Functions / Key Results Expected

1. Implement UN Global Pulse’s Social Media and Digital Strategy

  • Support the  implementation of  innovative, audience-focused social and digital communications plans that effectively engage external audiences and maximize reach and engagement across platforms.

  • Assist in the design of comprehensive, impact-driven social media campaigns aligned with UN Global Pulse’s strategic objectives and priorities.

  • Manage and support social media content calendars and campaign planning, ensuring consistency in tone, voice and branding across all digital channels.

  • Monitor performance metrics and analyze engagement data to assess the effectiveness of digital communications, informing results-based decision-making and ongoing optimization of content and strategy.


2. Support Communication Efforts for UN Global Pulse’s Project Portfolio

  • Provide communications support to UN Global Pulse portfolio projects and programmes, supporting the creation of messages for external audiences.

  • Collaborate closely with internal and external project teams to ensure written content aligns with UN Global Pulse’s branding, messaging and editorial guidelines.

  • Support and contribute to mentoring, workshops and training activities for UN colleagues, strengthening their capacity to communicate innovation and impact effectively.


3. Contribute to Editorial, Storytelling and Creative Production Processes

  • Support the development of editorial content, including talking points, press releases, blogs, website posts, reports, and other tailored messaging.

  • Coordinate editorial workflows and clearance processes for stories; publish content on UN Global Pulse’s blog and upload materials to the organization’s global website.

  • Assist and feed into in the development of targeted communications plans and media packages for projects and/or activities that require focused support.


4. Support Engagement and Partnership Opportunities 

  • Assist in amplifying the visibility, reach and impact of UN Global Pulse’s work and its partners across key audiences and platforms, including through partnership-driven communications initiatives.

  • Support the delivery of impactful in-person and virtual events, providing on-the-ground support with social media coverage, multimedia production and conducting interviews.

  • Work closely with internal and external stakeholders to maintain strong working relationships and ensure coordination and alignment across communication processes and initiatives.

Skills

Communications Planning, Internal & External Communications, Social Media, Social Media Communications, Strategic Communications

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education Requirements

Required

  • An advanced university degree (Master’s or equivalent), preferably in strategic communications, journalism, social innovation, international relations or a related field

  • A first-level university degree (Bachelor’s or equivalent), preferably in strategic communications, journalism, social innovation, international relations or other related field with 2 years of relevant experience.

Experience Requirements

Required:

  • Relevant experience is defined as experience in one or more of the following: Social Media Management, Communications, Journalism, Social Innovation, Political Science, International Relations or fields relevant to the role.  
  • Experience in social media management and planning, as well as designing and implementing innovative social and digital campaigns for diverse audiences.


Desired:

  • Experience developing stories and editorial content, translating complex ideas into clear and accessible messaging for diverse audiences.

  • Proficiency with social media analytics tools to track engagement and evaluate campaign performance.

  • Experience working in multicultural environments, the United Nations system or other international organizations.

  • Experience creating and developing multimedia content, including videos, animations, and other digital products, is an asset.

Language Requirements

Language Proficiency Level Requirement
English Fluent Required

Additional Information

  • Please note that UNOPS does not accept unsolicited resumes. 
  • Please note that UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
  • Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
  • Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments. 
  • UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 
  • Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities. 
  • We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.
 
Terms and Conditions
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
  • For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here
  • For more details about the contract types, please click here.
  • All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
  • It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.