General Information

Position Title
HR Assistant
Job Category
Human Resources
Duty Station(s)
Panama City
Seniority Level
Entry Level
ICS Level
ICS 04
Contract Type
ICA - LICA - Support - Regular
Contract Level
LICA 4
Posting Start Date
20-Jan-2026
Posting End Date
04-Feb-2026
Duration
Ongoing - 12 meses con posibilidad de renovación segun disponibilidad de fondos y buen desempeño

Job Highlight

Impulsar los servicios de RR.HH. brindando soporte esencial en talento, estrategia y operaciones.

About the Region

In Latin America and the Caribbean, UNOPS operates across 23 countries, delivering high-impact solutions that drive sustainable development. UNOPS focuses on building and improving resilient infrastructure—including roads, bridges, public facilities, sanitation systems, and housing—to enhance quality of life and foster inclusive growth. UNOPS also supports public health by procuring essential medicines and medical equipment, ensuring broader access to healthcare services. By strengthening institutional capacities, UNOPS promotes transparent, efficient, and equitable public management. As a trusted partner to governments and development stakeholders, UNOPS aligns its interventions with national priorities, helping countries advance the Sustainable Development Goals through practical, results-driven support.

About the Country/Multi-Country Office

The Isthmus and Caribbean Multi-Country Office (ICMCO), based in Panama, oversees UNOPS operations in Panama, Costa Rica, and the English/Dutch Caribbean States. In Panama, UNOPS has supported national partners since 2009 through technical advisory services and the implementation of complex infrastructure, procurement, and project management initiatives—strengthening public sector efficiency and enhancing quality of life. In Costa Rica, UNOPS has collaborated with four successive administrations on 17 projects, consistently aligning with national priorities and legal frameworks. Key achievements include major transport and water infrastructure such as the Binational Bridge over the Sixaola River, multiple underpasses and bridges, aqueducts in Liberia and Nicoya, and the Circunvalación Norte highway. Across both countries, UNOPS promotes sustainability, resilience, and national capacity-building while also providing operational support to other UN agencies in the region.

Job Specific Context

Este puesto tiene la finalidad de brindar apoyo en temas de RRHH y fortalecer la capacidad operativa de la oficina mediante la gestión técnica y normativa del talento humano y sus servicios en general. Actúa como recurso clave en el equipo de RRHH y temas administrativos, responsable de garantizar que los procesos de reclutamiento y el apoyo en esta area cumpla con los estándares globales de la organización. Su propósito es asegurar una prestación de servicios de RR.HH. ágil, precisa y alineada con los objetivos estratégicos y marcos legales institucionales.

Role Purpose

El Asistente de RR. HH. desempeña las tareas asignadas en la amplia gama de servicios de RR. HH. que se ofrecen al personal de oficina. Es responsable de la información con los clientes internos y garantiza la prestación constante de los servicios de RR. HH.

Functions / Key Results Expected

  1. Implementación de servicios de RR.HH.


  • Revisar las solicitudes de contratación de consultores internacionales, garantizando su integridad, precisión y cumplimiento de las políticas y procedimientos de contratación. 

  • Realizar un seguimiento proactivo del estado de las solicitudes para garantizar su tramitación oportuna.

  • Redactar y preparar ofertas de nombramiento/asignación y documentación de respaldo para la firma de los funcionarios designados.

  • Supervisar cada etapa del proceso de reclutamiento, identificando retrasos o problemas para escalarlos rápidamente al Líder de RRHH.

  • Orientar a clientes y socios/as en la interpretación y aplicación de las políticas y procedimientos de reclutamiento. 

  • Mantener y actualizar los sistemas de reclutamiento para facilitar la introducción precisa de datos y la elaboración de informes estadísticos.

  • Abordar consultas del personal relacionadas con RR.HH., incluidas consultas sobre estado de aplicaciones a vacantes y contratación.

  • Preparar y presentar solicitudes de visas y permisos en coordinación con las Naciones Unidas.

  • Ingresar y extraer datos de los sistemas de información de RRHH (HRIS) para apoyar los procesos de personal.

  • Verificar los reclamos y beneficios relacionados con RR.HH. para controlar su precisión y alineación con las normas y regulaciones de personal aplicables.

  • Apoyar al responsable de RR.HH. en el seguimiento del estado de los contratos y la preparación de renovaciones de contratos, cronogramas de incrementos dentro del grado y formularios de acción de personal (PAF) de manera oportuna.

  • Mantener registros de asistencia, registros de licencias, formularios de subsidio por lugar de destino (DSA) y otros informes relevantes.

  • Asegurar que todos los archivos del personal estén actualizados y contengan la documentación completa.

  • Buscar, recuperar y compilar datos estadísticos de RRHH para uso interno y elaboración de informes.

  • Recopilar y mantener información actualizada sobre oportunidades de capacitación, incluidos horarios, planes de estudio y costos asociados entre los proveedores.


  1. Creación e intercambio de conocimientos

  • Participar activamente en iniciativas de capacitación y desarrollo de capacidades relacionadas con RRHH para el personal.

  • Contribuir a redes de conocimiento y comunidades de práctica (CoPs)

Skills

Human Resources, Office Administration

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education Requirements

Requerido

  • Estudios de escuela secundaria completos (o equivalente) con 4 años de experiencia relevante O

  • Licenciatura (o equivalente) de preferencia en disciplinas como Recursos Humanos, Relaciones Laborales, Psicología o afines con 0 años de experiencia relevante.


Deseado

  • Se desea un certificado profesional reconocido mundial o nacionalmente en Gestión de Recursos Humanos (HRM).

Experience Requirements

Requerido

  • Se requieren de 0 a 4 años de experiencia, según acreditaciones académicas, en el área de Recursos Humanos

  • Se requiere experiencia en el uso de herramientas de colaboración y productividad (por ejemplo, MS Office, G-Suite, etc.) y sistemas de gestión basados en web.


Deseado

  • Se desea experiencia laboral en entornos multiculturales u organizaciones del sistema de las Naciones Unidas en un país en desarrollo.

  • Se desea experiencia en contextos de desarrollo o humanitarios.

Language Requirements

Language Proficiency Level Requirement
English Intermediate Required
Spanish Native Required

Additional Information

  • Please note that UNOPS does not accept unsolicited resumes. 
  • Please note that UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
  • Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
  • Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments. 
  • UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 
  • Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities. 
  • We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.
 
Terms and Conditions
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
  • For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here. 
  • For more details about the contract types, please click here.
  • All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
  • It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.
At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.