POSITION SUMMARY:

HIAS seeks to recruit 6 Protection Monitors who will assist in provision of social interventions and assistance to LGBTQI+ refugees:

ESSENTIAL FUNCTIONS:

Protection Monitoring & Case Identification

  • Identify, monitor, verify, and safely document human rights violations and protection risks affecting LGBTQI+ refugees and asylum seekers within the community.
  • Conduct confidential, survivor-centered community monitoring, with heightened attention to risks such as discrimination, violence, eviction, arrest, harassment, and exclusion from services.
  • Conduct regular community visits and safe check-ins with LGBTQI+ refugees, using trust-based and culturally sensitive approaches.
  • Follow up on emergency protection concerns faced by LGBTQI+ refugees and escalating cases promptly to Protection Officers/Associates.

Data Collection & Reporting

  • Collect protection data using standardized tools and KOBO, ensuring accuracy, confidentiality, and ethical data handling.
  • Analyze and report emerging trends, protection gaps, and community needs affecting LGBTQI+ persons.
  • Prepare weekly and monthly reports highlighting activities conducted, cases identified, referrals made, and progress against targets.

Case Referral & Support

  • Refer individuals with protection concerns to Protection, Legal, GBV, Health, Mental Health, and Livelihood services, as appropriate.
  • Work closely with the Gender and GBV teams to support legal advice, counselling, and follow-up for LGBTQI+ clients at HIAS Huduma Mtaani Clinics on legal issues.
  • Support immediate, emergency assistance for LGBTQI+ refugees at heightened risk, including emergency shelter placement and safety planning, in coordination with supervisors.

Community Engagement & Awareness

  • Support community awareness sessions on refugee rights, protection mechanisms, legal documentation, and access to services, with content adapted for LGBTQI+ refugees.
  • Assist in mobilizing LGBTQI+ community members for forums, sensitization campaigns, and safe dialogue spaces.
  • Build and maintain trusting relationships with LGBTQI+ community members, peer leaders, local authorities, and service providers, while prioritizing safety and confidentiality.

Coordination & Stakeholder Engagement

  • Support the mapping of protection, GBV, and specialized services relevant to LGBTQI+ refugees.
  • Collaborate with local authorities and partners to identify LGBTQI+ individuals at heightened risk and facilitate referrals for specialized support.
  • Participate in coordination meetings, trainings, and supervision sessions as required.

Translation & Community Facilitation

  • Provide language interpretation and cultural mediation during community activities, clinics, and outreach as needed.

Capacity Building

  • Under the guidance of the Gender & GBV Officer and protection team, support training of beneficiary groups on:
    • Refugee and asylum seeker rights
    • LGBTQI+-specific protection risks
    • Legal documentation and access to justice
    • Safety, reporting mechanisms, and referral pathways
  • Participate in staff meetings, trainings, and other required gatherings, while maintaining ongoing supervision and personal development.

QUALIFICATIONS & REQUIREMENTS:

Education

  • O – Level education certificate
  • Any other relevant training

Experience

  • Not less than three months’ work experience, preferably with an NGO. Experience in the field of refugee protection and assistance is an added advantage.

Skills & Competencies

  • Basic literacy and numeracy skills.
  • Well integrated within the refugee community, with practical understanding of the needs, risks, and realities of LGBTQI+ refugees in their area.
  • Good working knowledge of the community needs and gaps
  • Ability to work with members of the LGBTQI+ community with little or no supervision
  • Computer literacy
  • Strong communication and interpersonal skills
  • Strong peer-support skills.
  • Strong training skills in community development and working with LGBTQI+ will be an added advantage.
  • Knowledge in Accountability to Affected Populations (AAP)
  • Knowledge in Prevention of Sexual Exploitation and Abuse (PSEA)

Language

  • Proficiency in English or Kiswahili and either, Luganda, French, Somali, Amharic, Tigrinya, Oromo, Nuer, Dinka, Kinyarwanda and Persian or any other major language spoken within the refugee community.

Location

  • Must reside in Kawangware, Kasarani, Kayole, Eastleigh, or Rongai.

DISCLAIMER:

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.

SAMPLE HIRING PROCESS:

We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:

Step 1: Submit your application!

Step 2: Phone screen with a Human Resources staff person.

Step 3: Interview with the hiring manager.

Step 4: Interview with a panel of HIAS employees.

Step 5: Reference check.

Step 6: Offer and background check.

Step 7: Start your professional journey with HIAS!

Note: Some of our hiring processes may vary, and not all candidates will advance to each step.

ABOUT US:

Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.

VISION:

HIAS stands for a world in which refugees find welcome, safety and opportunity.

MISSION:

Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

VALUES:

Welcome • Acogimiento • Hospitalité •(Hachnasat Orchim)

We Welcome the Stranger

Justice • Justicia • Justice •(Tzedek)

We Pursue Justice

Empathy • Empatía • Empathie •(Chesed)

We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération •(Chevruta)

We Believe in Changing the World through Partnership

Courage • Coraje • Courage •(Ometz)

We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience •(Ruach)

We Adapt and Thrive, Continuously Demonstrating our Resilience

DIVERSITY:

HIAS is committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.

SAFEGUARDING:

HIAS is committed to the protection of children, vulnerable adults and any other person from any harm caused directly or indirectly due to their coming into contact with HIAS. We will not tolerate sexual exploitation, abuse or any form of child abuse or neglect by our staff or associated personnel. Any candidate offered a job with HIAS will be expected to sign and adhere to HIAS’ Code of Conduct and Safeguarding policies. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. HIAS also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Likewise, HIAS will share this information when other organizations inquire about current and former HIAS staff as part of their recruitment process. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

REQUIRED DOCUMENTS

  • Cover Letter
  • Curriculum Vitae with at least 3 names and contacts of referees
  • Valid and updated refugee ID
  • Proof of registration
  • Relevant academic and Training Certificates

HOW TO APPLY

Please send the above required documents to recruitment.kenya@hias.org indicating the Vacancy Number HIAS/PM02/01/26 on the subject line.

Applications not bearing this subject label, or that are submitted by non-refugee applicants, will not be considered.

Qualified candidates from the LGBTQI+ community are encouraged to apply.

Applications will be reviewed on a rolling basis.

Note: Only shortlisted candidates will be contacted.

HIAS is an equal opportunity employer, does not charge candidates for recruitment and

dissociates itself from any entity defrauding candidates.

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.