Job Description
Responsibilities
Provide counselling and information about voluntary return. Clarifies the individual perspectives concerning abode and return of persons seeking information and provides up-to-date, objective and reliable information on the situation in countries of return and concerning offers of support for AVRR, and by doing so, assists in migrant’s informed decisions on return or other available options;
Provide information and counselling concerning potential additional (municipal) incentives and assistance schemes;
Provide information concerning partner organizations, state-run and private contact points and local relief organizations and arranging contacts with these institutions for persons seeking information;
Provide information on relief offers, governmental support and/or private services to potential returnees (current programme promotes reintegration, potential direct assistance, Medicare and counselling service in the Country of Origin)
As required, initialize support concerning return and reintegration (within the scope of existing AVRR programmes of IOM Germany);
Liaise with employees of the local public governmental and non-government authorities and hold consultations; Participates in informal meetings to exchange information and to coordinate the work of the centre;
Exchange experience and collaborates with other players in the sector of migration counselling
Organize and prepare regular meetings and joint thematic events targeting other migration actors in Germany.
Develop and implement strategy to inform the target group about possibilities of the voluntary return through the existing programs.
Organize, prepare and conduct mobile counselling sessions
Organize and coordinate the day-to-day business of the AVRR Counselling Centre at duty station.
Distribute information and public relations concerning the counselling centre and its work.
Perform any other duties as assigned.
Qualifications
University degree in in Political or Social Sciences or Social Work/ Pedagogy, education as Social Counselor or a related field from an accredited academic institution, with at least three year of relevant professional experience, preferably in similar roles;
Completed High School degree from an accredited academic institution, with at least five years of relevant working experience, preferably in similar roles
- Relevant working experience concerning migration issues and/or project-related work and Counselling services
Knowledge of German and EU institutions and German and EU migration policies is an asset;
Demonstrated experience and knowledge on migration with a focus on AVRR is an asset;
- Previous work experience with national, regional or international public bodies and knowledge of AVRR landscape in Germany would be an advantage
Demonstrated proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint is required.
- Valid EU driver’s license and high willingness to travel is required
Required: English (Excellent) ,German (Excellent)
Knowledge of other official IOM language an advantage as well as knowledge of Macedonian, Serbian, Russian, or Arabic.
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
- This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
- IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
- IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
Required Skills
Job info
Contract Type: Special Short Term Graded (Up to 9 months)Initial Contract Duration: 30.06.2026
Org Type: Country Office - Sub Office
Vacancy Type: Special Vacancy Notice
Recruiting Type: General Service
Grade: G-5
Is this S/VN based in an L3 office or in support to an L3 emergency response?: No