The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.”  IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.

IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas.  IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

 The International Federation of Red Cross and Red Crescent Societies (IFRC), in close partnership with the Sudanese Red Crescent Society (SRCS), supports emergency operations within the Sudan Complex Emergency Appeal and DREF allocations. Sudan continues to face protracted and overlapping crises requiring coordinated, timely, and high-quality response efforts. The Disaster Management & Emergency Operations Officer works under the supervision and strategic direction of the Programme and Operations Coordinator (POC) and supports operational execution, monitoring, and coordination across SRCS branches and localities. This position focuses on implementation support, technical follow-up, and field-level coordination in line with priorities defined.

To support SRCS and IFRC in the implementation, monitoring, and operational follow-up of emergency activities under the guidance and leadership of the Programme and Operations Coordinator. The DM Officer ensures that day-to-day operational tasks, field coordination, data collection, and assessment processes are carried out effectively and in alignment with strategies, plans, and priorities defined by the POC and SRCS Head of DM.

1. Implementation of Response and Operations

• Support implementation of IFRC-supported emergency operations.
• Provide day-to-day operational coordination with SRCS HQ and branches.
• Assist technical teams to ensure integrated field-level delivery of activities.
• Identify operational bottlenecks and propose practical solutions to address them.
• Ensure community engagement, protection, and inclusion standards are streamlined across all interventions.

2. Support to Crisis Management and system development

• Support SRCS in developing SOPs, workflows, reporting processes, and tools for the Emergency Operations Center.
• Maintain systems for alert management, incident tracking, and basic information flow as directed by the POC.
• Assist in contingency planning and scenario analysis when requested.

3.  Coordination with Partners and Stakeholders

• Support preparation of inputs and operational updates for coordination meetings.
• Assist in organizing Movement coordination meetings and documenting action points.
• Facilitate branch-level participation in coordination structures.

4. Field Monitoring, Data Collection, and Operational Follow-Up

• Conduct monitoring visits to branches and implementation sites
• Support systematic data collection, verification, and consolidation.
• Track implementation progress and report challenges
• Assist in PDM, surveys, and operational documentation.

5. Reporting and Documentation

• Support SRCS branches in timely submission of operational and financial updates.
• Follow up on overdue reports.
• Contribute to SitReps, Operational Updates, and donor reports.
• Document lessons learned and good practices.

6. Assessments and Community-Based Approaches

• Support planning and execution of EVCA, multisectoral assessments, and rapid needs assessments.
• Ensure assessments follow IFRC methodologies.
• Facilitate community feedback mechanisms.

7. Branch Support and Capacity Strengthening

• Provide coaching to SRCS branches on preparedness, reporting, and field coordination.
• Support delivery of trainings.
• Assist branches in improving contingency planning and response readiness.

8. Security and Risk Management

• Adhere to all safety and security protocols.
• Support operational risk analysis as assigned.

9. Support Operations & Programs

• Any other task in support of Operations & Programs.

Duties applicable to all staff.

• Work actively towards the achievement of the Federation Secretariat’s goals.
• Abide by and work in accordance with the Red Cross and Red Crescent principles.
• Perform any other work-related duties and responsibilities that may be assigned by the line manager.

• University degree in Disaster Management, Public Health, Humanitarian Studies, or related field. Required.

• 4–6 years of experience in humanitarian operations, preferably with the RC/RC Movement. Required.
• Experience in field coordination, assessments, and multi-sector emergency response. Required.
• Experience in managing programs and projects including planning, monitoring and guiding implementation, budget development and management of significant field-based projects, reporting and technical advice and guidance. Required.
• Experience in field intervention, volunteer management, mentoring and capacity building, training project staff and working with vulnerable populations. Required.
• Experience and knowledge in the regional context. Required.
• Field experience within the RC/RC. Preferred.

• Ability to work under pressure and manage a team in high stress environment in an emergency context. Required.
• Ability to conduct rapid assessment, baseline, and satisfaction survey assessment. Preferred.
• Cultural sensitivity and ability to work in a cross-cultural and cross-functional environment as well as to communicate in such environment. Required.
• Understanding of cash-based intervention. Required.
• Good analytical skills and solution focused person. Required.
• Demonstrates openness and availability, maintaining timely, clear communication and providing consistent support to colleagues, National Societies, and partners. Required.
• Actively seeks and values diverse perspectives, anticipates needs, and engages proactively with stakeholders to foster inclusive, coordinated, and effective ways of working. Required.
• Self-supporting in computers (Windows, spreadsheets, word-processing, e-mail). Required.
• Fluent spoken and written English and Arabic. Required.
• Good command of another IFRC official language (French, Spanish or Arabic). Preferred.

• Core Competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust. 
• Values: Respect for diversity; Integrity; Professionalism; Accountability
• Functional competencies: Strategic orientation; Building alliances; Leadership; Empowering others.