Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

This Vacancy Notice is part of IOM’s competitive mobility exercise, open for applications from internal and internal-equivalent candidates only.

Organizational Context and Scope

Situated within the Department of Data, Insight and Policy (DDIP), the Migration Policy Division (MPD) plays a vital role ensuring IOM’s standing as a leading global authority and trusted partner on migration. This is essential to meet Member States' growing reliance on IOM’s migration expertise and their expectations for thought leadership and guidance on governance structures and frameworks to manage migration in line with international obligations.

The Division focuses its efforts on two streams of work, underpinned by strong knowledge management and a focus on promoting innovation in IOM’s policy-relevant projects and programming: 

• Delivery of sound migration policy and legal advice and guidance to governments: As part of IOM’s Policy Agenda, MPD works to enhance IOM’s ability to support governments on policy and legislation; and,
• Development of institutional migration policy and legal positions: In coordination with other Departments, MPD develops coherent and forward-looking evidence, analysis, and narratives on cross-cutting priority and emerging policy issues, coordinated through inclusive organization-wide processes that are firmly rooted in IOM’s knowledge and programmatic experience.  
   

Under the direct supervision of the Chief, Migration Policy Division, the Senior Innovation and Knowledge Management Officer will be responsible and accountable for ensuring the strengthening of institutional capacities,  promoting  learning and programming support on Knowledge Management (KM) and innovation thus enhancing overall organizational effectiveness. 

Responsibilities

1. Lead the implementation of the Knowledge Management Strategy 2024-28 in coordination with KM focal points at Headquarters (HQ), Regional Offices (ROs) and Country Offices (COs). 
2. Lead organization-wide discussions on innovation and KM to enhance organizational effectiveness and an institutional culture of learning and innovative thinking supporting the application of the most updated solutions to complex programmatic and operational challenges.
3. Coordinate the conceptualization and dissemination of guidance on institutional approaches to innovation and KM, based on organization-wide consultative process and the analysis of existing practice at IOM to enhance coherence in knowledge management approaches and strengthen Result-Based Management (RBM).
4. Develop the innovation portfolio, including programmatic initiatives, and identify methods to leverage innovation for better organizational effectiveness, supporting the piloting and scaling of innovation initiatives in the field and strengthening partnerships with governments, the private sector, academia, innovation networks and donors.
5. Ensure coordination and the set up of a network of innovation and KM's focal points in HQ, ROs and COss through the Working Group on Knowledge Management and Innovation, liaising with regional KM networks and champions to strengthen knowledge exchanges and institutional learning.
6. Work closely with the RO’s and COs’ KM focal points and provide guidance, direction and technical support to IOM’s ROs and COs in the areas of innovation and KM.
7. Coordinate enhancements of digital tools to support effective accessibility and sharing of knowledge including capturing of good practices and lessons learned through the management and curation of the contents of the Peer exchange and learning on migration (POEM) platform and the establishment of relevant communities of practices.
8. Contribute to the development and updating of IOM’s KM tools and relevant KM and innovation training for IOM staff as well as governments and other external stakeholders.
9. Contribute to the development and review of knowledge products and publications in close coordination with HQ, ROs and COs focal points by analyzing and sharing lessons learnt, best practices, innovative initiatives and programme evaluations.
10. Provide relevant inputs to the United Nations Network on Migration global knowledge platform and other IOM’s KM platforms as appropriate.
11. Represent the Organization at international conferences, meetings and at the UN level in the KM and innovation fora.
12. Perform such other duties as may be assigned. 

Qualifications

Required Qualifications and Experience

Education

• Master’s Degree in Political Science, International Relations, Social Sciences or a related field from an accredited academic institution with seven years of relevant professional experience; or,
• University degree in the above fields with nine years of relevant professional experience.  

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Demonstrated experience in knowledge management;
• Familiarity with impact evaluations and/or systematic reviews is desirable; 
• Proven analytical, project management and organizational skills, including the ability to prioritize and manage simultaneous critical tasks; and,
• Experience supporting and working with cross-functional teams in a dynamic environment.

Skills

• Proven ability to collect and use knowledge, and provide support to partners to contribute to knowledge management and learning strategies; 
• Knowledge of graphic design and multimedia communication tools an advantage;
• Strategic thinking, particularly with regard to policy development and coordination; 
• Good understanding of migration issues, trends and policies; 
• Excellent communication skills, especially in a multilingual setting; advanced writing skills particularly important; 
• Proven ability to work effectively and harmoniously within a team of colleagues from varied cultures and professional backgrounds; 
• High sense of responsibility and motivation; 
• Maturity of judgement to ensure the appropriate management of sensitive issues; and,
• Demonstrated IT proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.

Language

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). 

For this position, fluency in English is required (oral and written). 

Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected, and fairly treated.

Core Competencies – behavioural indicators Level 3

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action-oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge, and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring, and motivational way.

Managerial Competencies – behavioural indicators Level 3

• Leadership: Provides a clear sense of direction, leads by example, and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted. 

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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