Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to
preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.
IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into four main Divisions: (i) National Society Development and Coordination, (ii) Humanitarian Diplomacy and Digitalization, (iii) Management and Accountability and (iv) People and Strategy.
IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa,
Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Headquarters in Geneva and the field structure (regional, cluster and country) comprise the IFRC Secretariat.
IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of
harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.
IFRC’s Office of Internal Audit and Investigations (OIAI) comprises two teams: Audit (internal audit and external audit coordination) and Investigations. OIAI provides independent assurance and investigation services to IFRC.
The OIAI team is based across three locations (Geneva, Budapest, and Delhi). To ensure independence, the Director of OIAI has a dual reporting line to the Secretary General and the Audit and Risk Commission.
OIAI’s investigations team responds to instances of misconduct; owns IFRC’s whistleblowing system (Integrity Line) and its intake function; carries out prevention activities; and provides training and capacity building on
investigations, intake, audit, assurance, and integrity topics, to IFRC and its members.
This role is based in Delhi, India, and may require frequent travel, including occasional travel to fragile and conflict-affected locations. This could require extended time working away from the staff members assigned duty station

Job Purpose

Reporting to the Head of Investigations, the Investigations manager will act as a member of OIAI’s management team and deputize for the Head of Investigations. The job holder will be responsible for managing and overseeing the OIAI investigation team based in Delhi, comprising six investigation team members.


The manager will monitor the delivery of the global investigations portfolio and provide direction and technical input for investigations work, and quality assure all investigation assignments. The role is responsible for the delivery of complex or specialized investigations.

Job Duties and Responsibilities

OIAI and investigations leadership:
• Act as a member of OIAI’s management team and deputize for the Head of Investigations.
• Contribute to the delivery of strategic OIAI products (e.g. the annual report, annual appeal and report, donor briefings, and annual conference, etc.).
• Maintain relevant professional qualifications and complete the required continued professional development (CPD).
• Role model IFRC’s values and principles in day-to-day operations. Proactively work to create a safe and inclusive environment.


Delivery of IFRC’s global investigation services:
• Oversee the delivery of global investigations – planning, managing, and monitoring delivery in line with KPIs.
• Ensure global investigation assignments are suitably resourced.
• Provide expert technical advice and direction on investigation assignments.
• Quality assure investigations work, ensuring work complies with global good practice and meet client needs.
• Deliver complex global investigation assignments.

Job Duties and Responsibilities (continued)

Lead and develop OIAI’s investigations team in Delhi:
• Provide effective oversight and development for the OIAI investigations team in Delhi (approx. 6 staff),
including direct line management of three staff members.
• In partnership with the Audit Manager, ensure effective cross team working.
• Contribute to the ongoing enhancement of OIAI’s investigations approach and tools.
Build effective relationships across IFRC and provide value-adding advisory services:
• Act as a critical friend and trusted adviser to IFRC clients and provide ongoing advice, guidance, and advisory
services on key risk areas.
• Lead briefings and presentations on significant investigations and findings, root cause issues, and major
control gaps for IFRC clients and the Audit and Risk Commission.
• Provide training and workshops to IFRC teams on assurance and integrity topics.
Deliver OIAI’s annual appeal activities and provide technical support to the membership:
• Contribute to the delivery of OIAI annual appeal activities.
• Provide training and workshops to National Society teams on assurance and integrity topics.

Education

Required:

  • University degree up to a master’s degree
  • ACFE or equivalent qualification
  • CHS IQTS qualification (or CHS tier three qualification)

Preferred:

  • University degree up to a master’s degree
  • ACFE or equivalent qualification
  • CHS IQTS qualification (or CHS tier three qualification)
  • Internal audit (CIA, PIIA, CMIA) or equivalent qualification (ACCA, IRM etc)

Experience

Required:

  • At least 6 years of professional experience in investigations X
  • At least 3 years of experience in an investigation leadership role X
  • Experience leading and developing diverse investigations teams X

Preferred:

  • Experience in working for a humanitarian, charitable or not-for-profit organisation. X
  • International experience

Knowledge, Skills and Languages

Knowledge and Skills

Required:

  • Sound knowledge of global good practice on investigating fraud, corruption, and
    sexual misconduct
  • Sound knowledge of administrative investigations and administrative case law (e.g. ILO AT)
  • An understanding of fraud, corruption, and sexual misconduct prevention and
    controls
  • Ability to establish and maintain effective working relationships, collaborate, and
    influence
  • Ability to communicate clearly and effectively, both orally and in writing with diverse audiences
  • Ability to gather, analyse, and evaluate facts and use judgement and experience to draw conclusions and reach appropriate decisions on complex problems X
  • Ability to manage multiple projects and prioritise simultaneously and prioritise
    effectively
  • Effective leadership and people management skills
  • High integrity, cultural sensitivity, and commitment to inclusion.

Languages

Required:

  • Fluent spoken and written English

Preferred:

  • Good command of another IFRC language (Arabic, French, or Spanish)

Competencies, Values and Comments

Values: Respect for diversity; Integrity; Professionalism; Accountability.
Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust.
Functional competencies: Strategic orientation; Building alliances; Leadership; Empowering others.
Managerial competencies: Managing staff performance, Managing staff development


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