Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Organizational Context and Scope

Under the overall supervision of the Chief of Mission (CoM) in Ireland, under the guidance of the Immigration and Border Governance (IBG) Programme Manager, and under the direct supervision of the Senior Project Associate and, in collaboration with relevant units at Headquarters and the Administrative Centers, the incumbent will be responsible and accountable for providing assistance with the processing of applications for Temporary Protection (TP) for Ukrainian Nationals and Third Country Nationals (TCNs) fleeing Ukraine and arriving in Ireland, according to the duty station assigned.

Responsibilities

1. Provide information relating to Temporary Protection to TP applicants in the Citywest Registration Centre and Dublin Airport, according to the Council Implementing Decision (EU) 2022/382 of 04 March 2022, based on the TP Directive 2001/55/EC.
2. Provide translation and interpretation services to beneficiaries, DOJ and relevant stakeholders.
3. At Citywest Registration Centre, assist and guide beneficiaries in the completion of different application and registration forms requested by the Department of Justice (DOJ) and other relevant Government Departments.
4. At Dublin Airport, assist transport and logistical coordination for Ukrainian and TCN arrivals from airside to landsite, and then to the Citywest Registration Centre.
5. Collect, verify and support in the examination and translation of documentation and certificates held by Ukrainian nationals/TCNs applying for TP in Ireland – from Ukrainian/Russian to English – in full compliance with the IOM Data Protection Principles.
6. Assist in the identification of indicators of possible vulnerable cases and inform IOM supervisors and DOJ officers or relevant services, as necessary.
7. At Citywest, assist with the organization and/or scheduling of beneficiaries’ appointments.
8. Submit statistics and/or reports (daily, weekly and monthly) of the work performed to the IOM supervisors.
9. Maintain effective working relationships with DOJ and other stakeholders involved at local level.
10. Follow established procedures to help prevent fraud and malfeasance and to support the integrity of individual records and documentation.
11. Provide logistical and administrative support for the timely implementation of project activities, as needed, according to the local set-up.
12. Provide operational support to other duty stations, according to the donor requirements and operational needs.
13. Perform such other duties as may be assigned.

Qualifications

Required Qualifications and Experience

Education

• High school diploma with four years of relevant experience; or
• Bachelor’s degree in Social Studies, Political Science, International Relations, Psychology or related fields with two years of relevant professional experience

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups.
• Experience working in a multicultural setting.
• Experience working with asylum seekers and refugees.
• Prior experience with international humanitarian organizations, non-government or government institutions/organization is an advantage.

Skills

• Intercultural competence and communication skills.
• Ability to help prevent misunderstandings and conflicts arising from language or cultural differences, in an objective and impartial manner.
• Good administrative, reporting, and organizational skills.
• Proficiency in Microsoft Office applications, particularly Word and Excel.
• Driving License B is an advantage

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in English and Ukrainian is required (oral and written)

Knowledge of Russian is an advantage

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 1

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

This position will require night shifts.

Having a car/driving license would be an advantage

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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