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1.Purpose of consultancy

·Design and produce learning and digital content to support leadership learning pathways and to translate HR processes into clear, user-friendly materials, including visuals, job aids and concise briefs for internal audiences.

·Strengthen knowledge management and self-initiated learning by designing internal information sources, organizing content and improving the intranet experience for staff.

2.Background 

WHO EMRO is advancing its organizational transformation to strengthen effectiveness and country support. The consultancy contributes by empowering leadership through practical training and easy‑to‑use tools and materials. Work will be delivered under BOS/HRT guidance and aligned with EMRO priorities and timelines. The consultancy is funded by the Gates Foundation.

3.Work to be performed

·Co‑design and package leadership training materials and practical tools (two concise workshop packs and micro‑learning visuals)

·Map priority HR processes into simple, user‑friendly job aids and templates (checklists, SOP quick guides, KPI one‑pagers) in French and English to build confident, consistent practice across teams.

·Based on stakeholder consultation, re-design and refresh the HRT intranet hub to organize and publish all materials with clear navigation and version control, ensuring easy access and maximum knowledge-sharing and learning opportunities for staff across the Region.

·Provide short, action‑oriented evaluation and usage summaries after each activity to inform improvements and follow‑up.

·prepare talent acquisition content and tools to promote more efficient processes.

4.Qualifications, experience, skills and languages

Educational Qualifications:

First university degree in HR/Management/Business or related field; an advanced degree is desirable.

Experience:

At least 5 years of relevant professional experience including demonstrated experience producing learning/digital content, with exposure to recruitment workflows/longlisting and HR analytics/visualization; familiarity with UN/WHO HR tools is an asset

Skills/Technical skills and knowledge:

Advanced PowerPoint/Word/Excel, SPSS; SharePoint/WordPress/HTML; strong visual and written communication; ability to convert processes into clear job aids and SOPs.

Languages and level required:
Expert knowledge of English and French are required. Arabic is desirable.

5.Location

Off‑site (home‑based), with travel for updates and coordination as scheduled with RHRM and SDL team lead

6.Planned timelines (Subject to confirmation)

Start date:01/03/2026

End date: 30/09/2026

7.Medical clearance

The selected Consultant will be expected to provide a medical certificate of fitness for work.

8.Travel

The Consultant is expected to travel according to the itinerary and estimated schedule below:

Regular duty travel will be undertaken for updates and coordination, subject to prior authorization, to Amman (Jordan), Cairo (Egypt/EMRO) and Lyon (WHO Academy, France).

All travel will be arranged by WHO; DSA will be paid per policy. Visa arrangements remain the responsibility of the consultant.

Additional Information

• This vacancy notice may be used to identify candidates for other similar consultancies at the same level.

• Only candidates under serious consideration will be contacted.

• A written test may be used as a form of screening.

• If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• For information on WHO's operations please visit: http://www.who.int.

• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

• The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.

• Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email toreasonableaccommodation@who.int

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.

• WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.

• Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.

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