The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Background: The External Relations (ER) Department was created to mobilize external audiences to raise the requisite funds, influence policies and achieve practice changes to improve outcomes for our clients, while growing and protecting our global brand.  The Business Operations & Analytics team powers ER with the data, systems, insights and strategy to deliver on ER’s mission, working in close partnership across all ER teams, Finance and IT. It consists of six teams, Analytics, Business Systems Optimization, Global Donation Operations, Financial Planning & Analysis, Prospect Research & Management and Strategy & Planning which work together to deliver holistic strategic and operational support and drive the effectiveness and efficiency of our private fundraising. 

Job Overview:  As VP, Business Operations & Analytics you are the key strategic and operational force for the External Relations team. You think big-picture and identify ways for IRC’s External Relations function to grow our revenue, profile and influence, both in everyday operations and when it comes to “big plays” and multi-year strategy. You are also in the details, ensuring that our processes, data, and technology are well positioned to help us return the greatest investment on each dollar. You help your team by enabling each of the six unique supporting function, while also providing the connective tissue across teams to solve complex challenges together. 

Major Responsibilities:

  • Inspire and model collaboration and problem-solving across Business Operations team, managing team of five business leaders across Analytics & Business Systems Optimization, Prospect Research & Management, Global Donation Operations, Strategy & Planning, and Financial Planning & Analysis, and team of ~40 staff, across multiple geographies in the US and Europe. 
  • Act as strategic thought partner to IRC COO and External Relations Leadership Team on matters related to revenue strategy, organizational strategy, data strategy, business health, and investment strategy. Develop your network of NGO leaders to bring insights on best practices and industry trends to COO and ER leadership team. 
  • Lead the development of External Relation’s multi-year strategy with the goal of doubling private revenue by 2033, working closely with your team and peers. Oversee the progress against the ER Theory of Change and all key ER critical initiatives related to Strategy100, including IRC’s “Impact @ Scale” efforts including both private strategies and corresponding data/reporting strategy
  • Oversee development and execution of multi-year ER Data Strategy, part of the multi-year strategy. Enable External Relations to make data-driven fundraising and marketing decisions to drive optimal spend and revenue. 
  • Develop annual and multi-year revenue forecasts for private revenue businesses across High Value and Mass Market fundraising. Oversee the effective management of the External Relations budget, ensuring proper spend controls and accurate reporting. 
  • Collaborate with Executive Board leadership, including CFO, to ensure timely updates and transparency on IRC’s private revenue position and be a strategic voice in executive meetings on IRC’s revenue opportunities
  • Provide effective, efficient, best-in-class prospect research and management services to fundraising teams, enabling proper segmentation of donors and portfolio allocation and ensuring IRC’s due diligence processes are adhered to. 
  • Continuously improve the effectiveness and efficiency of technology and operations for processing revenue and reporting private revenue. Ensure tight collaboration with finance, programs and IT departments to ensure financial systems enable the smooth collection and allocation of revenue. 
  • Steward the Business Operations People Plan, creating a positive work environment and maintaining culture of inclusion. 
  • Act as a key member of External Relations Leadership team and IRC’s Senior Leadership Group, modeling the IRC Way and acting as a connection point between departments. 

 

 

Key Working Relationships:

Position reports to: COO

Position directly supervises: Analytics & Business Systems Optimization, Prospect Research & Management, Global Donation Operations, Strategy & Planning, and Financial Planning & Analysis 

Internal contacts: Vice Presidents of Philanthropy, Chief Marketing & Mobilization Officer, Vice President of Policy & Advocacy, CFO, Office of General Counsel

Job Requirements:

Education:

  • Master’s degree preferred in economics, business administration, public administration/management, international development or related field experience.

Work experience, skills and competencies:

  • Extensive work experience in strategy, analytics and /or financial planning. 
  • Extensive demonstrable experience in a management role for a large organization or an International NGO and experience supporting, leading, guiding and developing large teams; 
  • Extensive international experiences (10+ years) and comfort in working across cultures and within complex organizational structures
  • Proven ability and successful track record in seeing the “big picture” in complex situations by analyzing multiple data and information, applying theoretical frameworks and/or performing strategic analysis or by considering a broader perspective;
  • Ability to perform strategic business planning including settling organizational objectives, overseeing competitive analysis, strategy implementation and opportunity/innovation recognition.
  • Strong solution-oriented approach and ability to problem solve under high levels of ambiguity and uncertainty;
  • Excellent verbal and written communication skills;

Working Environment: 

  • Standard office work environment. Will consider fully or partially remote in any country where IRC is currently operating.

Compensation: Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

  • US Pay Range: $212,000 - $230,000

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Cookies: https://careers.rescue.org/us/en/cookiesettings

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

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