Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), UN Volunteers with at least twelve (12) months of continuous service in IOM, and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.

Organizational Context and Scope

Papua New Guinea (PNG) has identified overseas labour mobility as a key pathway to expand employment opportunities, strengthen skills development, and improve household incomes. Labour mobility is coordinated by the Labour Mobility Unit (LMU) within the Department of Treasury and implemented through a decentralised system of Regional Recruitment Hubs. Strengthening systems that support safe, well-managed migration across the full mobility cycle,  including preparedness, worker welfare, and sustainable reintegrationm remains a key Government priority, led by the Labour Mobility Unit (LMU) in coordination with national stakeholders and partners.

In this context, IOM provides technical assistance, capacity strengthening, and operational support to Government counterparts to advance labour mobility initiatives in Papua New Guinea. This includes support to institutional coordination under the leadership of the LMU, reintegration analysis and planning, development of training approaches, and strengthening systems that promote sustainable outcomes for returning workers and their families.

Under the direct supervision of the Chief of Mission, and in close coordination with national counterparts, the incumbent will provide administrative, coordination, and operational support to IOM’s labour mobility and reintegration programming, contributing to effective implementation of activities, strengthened collaboration with the LMU and partners, and alignment with national priorities and evolving labour mobility initiatives.

Responsibilities

• Support day-to-day implementation of labour mobility and reintegration activities in line with approved work plans;

• Track activity timelines, deliverables, and action points and flag delays, implementation issues, challenges and opportunities to advance labour mobility efforts to supervisor;

• Provide logistical and administrative support for consultations with returned workers, families, Regional Recruitment Hubs, service providers, government counterparts and other stakeholders as needed; 
• Support routine coordination with the LMU and relevant partners, including meeting scheduling and follow-up on agreed actions and serve as the operational focal point for communication between IOM, LMU and field level stakeholders as required;

• Assist with scheduling meetings, preparing participant lists, and compiling consultation documentation as required; 

• Maintain organized project files (physical and electronic), including high quality activity records, consultation notes, and training materials.

• Support basic data cleaning, organization, and entry related to consultation findings, as required.

• Support organization of training workshops for LMU staff, Regional Recruitment Hubs and other entities or individuals as needed. 

• Assist with coordination of translation, printing, and adaptation of training materials (e.g., Tok Pisin versions);

• Support compilation of training reports, participant feedback, and post-training documentation.

• Assist with coordination with partners, consultants, and service providers engaged under the project;

• Support preparation of inputs to inception, progress, and final reports, including activity summaries, participant data, and annexes;

• Compile and maintain databases, contact lists, and service provider directories developed under the project;

• Assist with documentation of lessons learned, good practices, project monitoring reports, field reports, photographs and/or records for internal reporting purposes.

• Support administrative and procurement processes in line with IOM procedures (e.g., travel requests, workshop costs, consultant support);

• Assist with tracking of expenditures against planned activities, in coordination with programme and resources management staff;

• Undertake other programme support tasks as requested by the supervisor.

Qualifications

Required Qualifications and Experience

Education

• Bachelor’s degree in Social Sciences, Development Studies, Public Administration, Business Administration, or a related field with 4 years of relevant experience;

• Relevant administrative or programme support certifications are an asset.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Minimum four (4) years of relevant experience in programme support, administration, or project coordination;

• Experience supporting training workshops, consultations, or field-based activities is an advantage;

• Experience working with government counterparts or development partners is desirable.

Skills

• Strong organizational, coordination, and administrative skills;

• Ability to manage multiple tasks and meet deadlines;

• Proficiency in MS Word, Excel, PowerPoint, and basic data management tools;

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in English and Tok Pisin is required. 

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators (applicable only if with direct reports)

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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