The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

JOB OVERVIEW

Under supervision of the Deputy Director of Field Management (DDFM), the Supply Chain and Operations Senior Coordinator (Sn Coordinator) will work with the Supply Chain team, Admin Manager, IT Manager, and Senior Data Management Officer to assess existing structures and processes, and work to improve how the Operations Department works internally and, importantly, how the Operations Department collaborates with and supports other IRC Ukraine departments, especially the Program Team. The Sn Coordinator will be responsible for the implementation of standard IRC processes, including procurement planning, distribution planning, project cycle management (PCM), Integra, and PowerBI. They will stabilize operations and administration teams to improve performance quality and stakeholder satisfaction by implementing service-oriented practices. Additionally, the SN Coordinator will strengthen the operational support provided to IRC partners through active participation in partner capacity assessments, development and implementation of partner support plans.

Sn Coordinator is a part of Extended Senior Management Team. The position is based in Kyiv with regular travel to Dnipro, Kharkiv, and Mykolaiv. Travel to different locations may be required depending on program activities.

KEY RESPONSIBILITIES

Supply Chain Management:

  • Develop and implement comprehensive supply chain strategies, including procurement, warehousing, transportation, assets management, and distribution, to support the operation and program activities.
  • Monitor and evaluate supply chain performance, identifying opportunities for improvement and implementing best practices to enhance efficiency, cost-effectiveness, and accountability.
  • Coordinate with internal stakeholders, external partners, and relevant authorities to ensure compliance with donor requirements, local regulations, as per the IRC standard and policies.

Administrative Support:

  • Oversee administrative functions across multiple locations, including office management, facilities maintenance, travel and visa coordination, and procurement of goods and services.
  • Provide leadership and guidance to administrative staff, fostering a culture of professionalism, teamwork, and continuous improvement.
  • Develop and implement administrative policies, procedures, and systems to streamline operations and support the effective implementation of IRC Ukraine programs, including appropriate registration of IRC projects as International Technical Assistance.

IT Management:

  • Lead the planning, implementation, and maintenance of IT infrastructure and systems to support the operational needs of the organization, including hardware, software, networks, and telecommunications.
  • Ensure the security, reliability, and scalability of IT systems, implementing robust cybersecurity measures and disaster recovery plans.
  • Provide technical guidance and support to staff, ensuring proper utilization of IT resources and adherence to IRC Ukraine IT policies and procedures.

Data Management:

  • Establish and maintain robust data management systems and processes to collect, analyze, and disseminate information critical to operational decision-making and programmatic outcomes.
  • Oversee data collection, storage, and analysis activities, ensuring data quality, accuracy, and integrity in accordance with organizational standards and ethical guidelines.
  • Collaborate with program teams and technical experts to develop data collection tools, indicators, and reporting mechanisms that support evidence-based program management and monitoring.

Partnership Supply Chain Coordination:

  • Collaborate with partner organizations, suppliers, and donors to coordinate joint supply chain activities, including procurement planning, resource sharing, and capacity building.
  • Facilitate information sharing and collaboration among partners to strengthen supply chain resilience, reduce duplication, and optimize resource utilization.
  • Serve as the focal point for partnership-related supply chain initiatives, representing the organization in relevant forums, meetings, and working groups.

Team Management and leadership:

  • Promote a supportive, solution-oriented, respectful, and inclusive management culture within the Ops team and in Country Program in general. 
  • Implement personnel policies including regular one-on-one’s, ongoing coaching, performance evaluation, staff development & career pathways, and disciplinary measures.
  • Ensure new OPS member receive well-structured orientation and onboarding.
  • Ensure regular & reliable team meetings and maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable and empower staff to successfully perform in their positions.
  • Ensure duty of care activities are regularly conducted within the team to promote staff well-being and keep morale high.
  • Be mobile within the Country Program, visiting regularly field offices.
  • Ensure active and constructive collaboration with other departments. 
  • Ensure new staff are briefed on Ops systems and processes. 
  • Maintain proactive internal communication on the progress and obstacles faced by operations.

Key Working Relationships:

Position Reports to: DDFM

Position directly supervises: Procurement Manager, Supply Chain Officer, Fleet Manager, Admin Manager, IT Manager, and Senior Data Processing Officer.

Other Internal and/or external contacts:

Internal: Regular relationships with HQ and regional Supply Chain; Country Director; SMT and ESMT; Grants team; and is a technical line for operations teams in Field offices.

External: May serve as IRC Supply Chain representative in outside meetings, other non-governmental organizations, inter-agency groups and foundations, Logistics cluster.

Requirements:

  • Bachelor’s Degree in Business administration/logistics, 5 years or more of progressive Supply Chain professional experience or equivalent education and experience.
  • Demonstrated success of 4 -5 years experience in humanitarian or emergency response context with progressive responsibility.
  • Hands-on field experience in crisis or post-crisis settings in high valuable, including experience in logistics, procurement, finance, and human resource within a humanitarian context.
  • Experience managing teams and coordinating projects or operations, often in challenging or unstable environments.
  • Proficiency in planning, executing, and evaluating projects, often under tight deadlines and within budget constraints.
  • Strong ability in organizing resources, such as personnel, supplies, and equipment, often in locations with limited infrastructure.
  • Effective written and verbal communication, capable of negotiating and working with diverse stakeholders including local communities, governments, and international donors.
  • Comfortable working in volatile situations and capable of adjusting strategies as situations change.
  • Ability to analyze complex data and make informed decisions quickly.
  • Understanding of and sensitivity to diverse cultural contexts and practices.
  • Able to work effectively in a highly matrixed structure.
  • Excellent training and coaching ability.
  • Fluency in English, Ukrainian or Russian required.
  • Ability to travel to remote field offices.

Work Environment

There is active conflict in parts of the country and a possibility for further expansion of the conflict and violence into other areas. Staff must comply with all IRC security policies and procedures applicable to international staff. Security will be thoroughly discussed during the interview process.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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