Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM Zimbabwe  is recognized by the Government of Zimbabwe (GoZ) as the principal international inter-governmental organization addressing the entire spectrum of migration issues. IOM has been operational in Zimbabwe since 1985, and Zimbabwe became a Member State of IOM in 2002. In line with IOM’s global strategy, IOM Zimbabwe works in advancing migration policy and practice while addressing humanitarian and development challenges of migration. It does so together with governmental, intergovernmental and civil society partners through well-informed, coordinated and protection-centred actions. The areas of IOM intervention in the country include:  humanitarian response and recover, migration management, migration health services, movements assistance and migration protection as well as migration data. 

Organizational Context and Scope

Under the direct supervision of the Chief of Mission (CoM) in IOM Zimbabwe and in collaboration with relevant Units at the Country Office and with the Regional Office (RO) and the Sub-regional office, the Communication Associate will support the CoM in her/his responsibilities to develop communication and multimedia materials, lead and update websites and support program team on project visibilities.

Responsibilities

1. Support the development and implementation of IOM's communication guidelines and strategy, under the guidance of the Chief of Mission.

2. Participate in the development of package information and promotional materials on IOM's work for external audiences (e.g. videos, stories, brochures).

3. Conduct field visits to draft and produce communications materials (e.g. human-interest stories, photos, videos) for use in IOM internal and external communication channels.

4. Under the guidance of the Regional Office’s Communication team, support the development and/or formatting of internal communications materials, including templates, national press briefs, documents, reports, graphics, etc.

5. Support the Project Coordinators in routine capacity building, mentorship and coaching for other external  partners to improve the quality of audiovisual documentation.

6. Monitor  update and moderate the Mission’s website and social media accounts, bringing any queries to the attention of relevant colleagues.

7. Collect and analyze metrics for IOM social media in the region to gauge reach, engagement and other performance measures and draft reports to help enhance the performance of IOM on key social media platforms.

8. Support event planning and implementation.

9. Perform such other duties as may be assigned.

Qualifications

Required Qualifications and Experience

Education

• University degree in Journalism or Communication, development communication, social sciences, or a related field from an accredited academic institution, with three years of relevant professional experience; or

• Completed High school degree from an accredited academic institution, with five years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Proven experience in journalism, media, and public information /communications work preferably in the development and humanitarian sector.

• Experience in designing publications, developing promotional materials, such as newsletters, reports and infographics, is an advantage.

• Experience in covering public events, creating human interest stories, photo essays and video stories.

• Strong familiarity with using and publishing on social media networks.

• Experience in translating documents and meetings between the above three languages is an advantage.

• Willingness to assume duties and responsibilities in all aspects of media and communications, as needed.

Skills

• Excellent writing and editing skills, including for news/press releases, human interest stories, speeches etc

• Proven photography and videography skills,

• Managing social media accounts of reputable organizations

• Strong preference will be given to candidates with excellent command in the use of Adobe Premier Pro, Photoshop, Lightroom, Audition and/or Illustrator, InDesign.

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioral indicators Level 1

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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