Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates as well as external women candidates are considered as first-tier candidates.

Organizational Context and Scope

Under the general guidance of the Chief of Mission (CoM), and direct supervision of the DTM Coordinator and in coordination with the DTM Sudan team in both Sudan and Egypt, the incumbent is responsible to perform the following duties:

Responsibilities

1. In coordination with the DTM Unit, act as the key focal person between the DTM Coordinator and the field teams (including the DTM Area Coordinators and the network 600 enumerators on-the-ground), coordinating the timely implementation of DTM tools and smooth data collection operations for all implemented DTM activities (including Mobility Tracking for IDPs, Mobility Tracking for returnees, Flow Monitoring, Multi-Sector Needs Assessment, and ad-hoc Emergency Tracking).
2. Provide technical inputs to DTM Coordinator/Programme Manager on standard data collection methodologies, operations, tools, and processes.
3. Support the development of all DTM operational procedures, training materials, data collection tools, and databases.
   4. Identify areas for improvement and propose solutions to enhance the effectiveness and efficiency of DTM data collection processes.
   5. In coordination with the DTM IM Unit, support the establishment of data cleaning, data quality checks, verification processes, and monitoring tools to maintain data quality and flag potential errors within datasets.
   6. Support DTM Reporting Unit to track operational timelines for data collection, monitor progress, identify delays in data collection operations and areas for improvement, and recommend corrective actions.
   7. Support the adaptation of global IOM-DTM data collection operations and tools to the Sudanese context, including cross-checking questions for potential sensitivities, clarity, feasibility, logic, and cultural appropriateness.
   8. Coordinate engagement between Area Focal Points to implement effective emergency response data collection and tracking following displacement events across multiple states and regions within Sudan.
   9. Facilitate training and supervise operations staff and Area Coordinators on DTM data collection methodologies, tools, and processes to effectively implement data collection tools developed in coordination with Reporting and IM teams.
   10. Carry out frequent field visits to monitor quality control for DTM operations and support refresher workshops on DTM data collection tools with area/sub-regional focal points and enumerators in specific states or localities as needed.
   11. Act as the DTM Focal Point for Red Sea state, coordinating data collection, training enumerators, and monitoring displacement or change in mobility dynamics across the state.
   12. Provide operational assistance to Area Coordinators, as needed, to maintain business continuity during staffing gaps or changing areas of responsibility within Sudan.
   13. Perform any other duties as may be assigned by the supervisor.

Qualifications

Required Qualifications and Experience

Education

• Bachelor’s degree in Humanities, Migration Studies, International Relations, Social Sciences, Business, Management, Information Sciences, or another related field with two years of relevant professional experience.
• Master’s in the above-mentioned fields.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Strong track record in operations and programme coordination.
• Solid background and demonstrated skills Microsoft Excel, Word Processing, and other basic data software
• Experience in working in an international environment and in liaising with a variety of partners at all levels of the hierarchy and all cultural backgrounds
   

Skills

• Strong communication and negotiation skills.
• Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds
• Ability to design operational timelines, effectively coordinate personnel, and align staff performance to meet deadlines.
• Demonstrated commitment, efficiency, flexibility, and drive for results.
• Ability to work independently and proactively identify areas for improvement.
• Strong critical-thinking and problem-solving skills, including effectively apply knowledge of migration and displacement to the organizational context.

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in Arabic and English is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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