DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB TITLE: Individual Giving – Republic of Korea Fundraising Coordinator

Private Sector Partnerships (PSP)

DUTY STATION: Remote                                                              

CONTRACT TYPE: Regular Consultant (CST-1)

DURATION: 11 months

LINE MANAGER/SUPERVISOR: Head of International Fundraising Solutions

ORGANIZATIONAL CONTEXT

The Private Partnerships Division (PSP) is responsible for mobilizing resources from the private sector. PSP has developed an ambitious five-year strategy and our ambition is based on need. The World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies, and working with communities to improve nutrition and build resilience.

Work as hard as we might, through drought and floods, conflict and peace, disasters natural or man-made, the needs are immense and growing. 828 million people in the world do not have enough food to eat. To get to a world with Zero Hunger faster, WFP has significantly increased resources in recent years from donor governments, and now investing in and growing private sector fundraising to reach more people.   

WFP’s private sector strategy (2020 – 2025) has already dramatically increased income from individuals to help reach more people and get to Zero Hunger faster, using new digital engagement tools to reach audiences across the globe in a flexible and cost-effective way.   

WFP has a unique opportunity to define its approach amid this digital change, and leapfrog peers through a fundraising strategy that engages people worldwide from one centralized team.

INDIVIDUAL FUNDRAISING  

WFP currently has the fastest growing global individual fundraising programme.  Our success has been founded on a digital-first strategy, working through a centralized global team recruiting supporters primarily through digital channels (Meta, TikTok & Google) and building an outstanding supporter experience through a multi-channel loyalty programme that aims to deliver a best-in-class donor experience. The programme now recruits donors in English, French, German, Spanish and Arabic, with language capabilities also including Korean, and it delivers the supporter experience through email, SMS, WhatsApp, outbound telephone and social media in over 192 countries.

Individual Giving Fundraising in The Republic of Korea began in 2019 with a low volume test of DRTV, but it was not until 2025 that a full multichannel program was launched with DRTV, and Paid Digital campaigns, led by a local Partnerships Officer within the IG team. Following a successful year with an established regular giving supporter base of over 10,000 donors, the Republic of Korea has been identified as a priority growth market with its own requirements for localised solutions and resource.

PURPOSE OF THE ASSIGNMENT

WFP’s Individual Giving team is seeking a dynamic, results-driven, and resourceful Republic of Korea Fundraising Coordinator to support the development and expansion of WFP’s fundraising program for this market. The successful candidate will build on the activities to date to help establish the foundations for a sustainable IG program and continue the growth trajectory.

The role will involve optimizing operations, identifying new opportunities for growth, and developing a best-in-class supporter experience. A strong focus will be placed on innovation, ensuring that WFP develops as a market leader in IG fundraising by integrating emerging technologies, best practices, and data-driven decision-making.

The candidate will play a key role in building strong and successful partnerships with agencies to deliver outstanding results while maintaining WFP’s reputation for excellence.

ACCOUNTABILITIES / RESPONSIBILITIES

The Republic of Korea Fundraising Coordinator will be responsible for the following:

Supporter Experience

• Develop and support all relevant platforms, payment gateways, CRM and donation receipting processes, ensuring local data privacy regulations are considered and all relevant data captured. 
• Adapt and manage donor journeys to ensure relevance for Republic of Korea donors across language, content and channels. 
• Improve the handling of supporter queries, especially at peak times such as end of year donation receipts.

Planning 

• Ongoing review of available market data to help inform and develop the overall fundraising strategy
• Support with the annual review, planning and budgeting processes for IG in Republic of Korea

Project Management 

• Oversee local procurement processes to secure additional fundraising services as required
• Ensure effective management of annual donation receipting processes so that donors' gifts are tax deductible, receipts available and regulatory requirements covered
• Promote the interests of IG with locally owned assets and media channels 
• Ensure all paid media activities and donor facing communications are aligned 
• Develop and deliver training packages for all relevant suppliers within the Republic of Korea

Results and analysis 

• Alongside PSP Colleagues, review daily, weekly and monthly IG fundraising performance reports and work with agencies to optimize performance. 
• Track and analyze the performance of Republic of Korea donors and make recommendations to improve the KPIs that drive long term profitability. 

QUALIFICATIONS AND EXPERIENCE REQUIRED

Education

• University degree in marketing or other relevant disciplines.

Work history

• At least 5 years of professional experience in Marketing, Individual Giving, and/or paid media in international organizations or companies.
• Proven track record of managing programs, including agency partnerships, budgets, and supporter acquisition/retention
• Familiarity with integrating campaigns into broader individual giving and digital fundraising strategies.

Technical expertise

• Working knowledge of the marketing/fundraising campaign processes including supporting TECH stack solutions – CRM, payment gateways & landing pages
• Skills and knowledge of retention and donor development activities for individual giving
• Copywriting for international development/humanitarian causes and excellent written, verbal, and interpersonal communication skills.

Soft skills

• Self-motivated with critical attention to detail, deadlines, and reporting, with the ability to manage multiple, concurrent priorities on tight deadlines
• Excellent communicator with ability to work collaboratively with colleagues across different cultures, disciplines, and time zones.
• Excellent verbal and written communication and presentation skills
• Well organized and detail oriented.
• Able to articulate complex concepts in non-technical language.
• Values diversity in the workplace, particularly valuing respectfulness and inclusively leveraging everyone's talents.
• Availability for ‘out of hours’ on-call work including at weekends in the case of a humanitarian or other emergency appeal.
• People-oriented. Uses tact and courtesy to give and receive information with a variety of individuals.
• Motivated team spirit and contributed to a gender-balanced, inclusive, and sound working environment.

Language(s)

• Republic of Korea native speaker
• Excellent command of spoken and written English

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruitment system. We do not accept CVs or spontaneous applications by email.

• If you experience challenges while submitting your online application, please contact us at global.hrerecruitment@wfp.org for technical support only.

• Please note that applications sent to this email address cannot be considered.

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

• Once your profile is completed, please apply, and submit your application.

• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.