The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.
IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.

IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

In February 2022, a new phase in the armed conflict in Ukraine started. The intensification and spread of hostilities have affected all of Ukraine, causing massive humanitarian needs across all sectors and destroying essential civilian infrastructure. Millions of people are displaced in Ukraine, more than 5 million people have fled to other countries. The IFRC has launched a major Emergency Appeal for Ukraine and Impacted Countries that is coordinated on European regional level – with numerous country level operations ongoing. ICRC, IFRC and numerous Partner National Societies are integrating their capacities to provide coordinated crisis response in Ukraine and impacted countries, including Romania. 
Romania, with a population of 19.1 million, faces significant social and economic challenges with the third lowest life expectancy in the EU and a high poverty rate (21.2% of citizens), particularly affecting rural communities and marginalized groups like the Roma. The conflict in Ukraine has exacerbated these challenges, with over 190,000 Ukrainian refugees still registered in the country. The Romanian Red Cross (RRC), supported by the IFRC and other Movement partners (IFRC, ICRC, British, Swedish, French and Italian RCs) addresses the needs of affected population while strengthening its institutional capacity.

Reporting to the IFRC Head of Office, Romania,  the PMER/Program Coordination Officer is responsible for supporting the effective planning, implementation, monitoring, evaluation, and reporting of IFRC-supported programs in Romania, Poland and Moldova. This position ensures that sustainable PMER systems and program coordination mechanisms are in place to support evidence-based, accountable, and impactful humanitarian programming. It actively supports the operationalization of strategic initiatives, integrates crosscutting themes into programming, and contributes to building the capacities of the Romanian Red Cross, ensuring that IFRC’s support is agile and relevant.

Based in Bucharest, the Officer provides direct support to the Romanian Red Cross and remote technical support to the Polish Red Cross and Moldova Red Cross working closely with the IFRC teams, and Movement partners. The role contributes to strengthening program quality, data management, and strategic alignment.

Planning, Monitoring, Evaluation, and Reporting (PMER)

• Design, implement and improve PMER systems, tools, and frameworks across IFRC and NS programs, to ensure consistency, accountability, and evidence-based programming.
• Act as a custodian of Unified Planning (Plan, mid-year and annual reports) and related elements including workplans and datasheets ensuring timely and high quality follow up and completion with NS and IFRC teams.
• Support the development and roll-out of centralized monitoring and reporting systems across NS branches.
• Lead or support assessments, Post-Distribution Monitoring (PDM), evaluations, and other data collection activities.
• Support structured data collection methodologies, including survey tools and digital platforms (e.g., KoboToolbox, Power BI), to ensure systematic and high-quality data gathering.
• Ensure timely and quality reporting on operational and donor requirements (e.g., pledge-based reports, progress updates, operations updates) with standard and not standard reporting.
• Work closely with IFRC and NS teams and technical counterparts to draft and ensue quality work on the Disaster Response Emergency Fund (DREF) applications, operations updates and final reports.
• Support the development of a Common Accountability Framework and mainstream Community Engagement and Accountability (CEA) practices and feedback mechanisms including the Community Trust Index (CTI).
• Support the development of forward-looking PMER strategies and initiatives in collaboration with the PMER teams from all Movement partners.

Program Support

• Contribute to the overall strategic planning and operational coherence of programs, including project cycle management and annual Unified Plans.
• Coordinate with NSs and Movement partners to ensure coherent and aligned program implementation.
• Support the management in ensuring efficient and effective delivery of program and operational objectives. This includes overseeing the implementation of pledges and completion of associated reporting requirements, working with IFRC and NS Finance, PMER and other colleagues.
• Support the integration of cross-cutting themes such as disaster risk reduction, disaster risk reduction, climate change, health, Protection, Gender and Diversity, Community Engagement and Accountability into programs.
• Support project management cycles, including setting indicators, tracking progress, identifying risks, and proposing timely adjustments.
• Support the development of project proposals, funding requests, and donor concept notes in collaboration with NS, IFRC technical leads, and Movement partners, ensuring strategic alignment and evidence-based justification.
• Facilitate communication and coordination between internal departments and external stakeholders.

Capacity Building and Technical Support

• Provide guidance, technical support and training to NS staff and volunteers on PMER tools, standards, and practices to build long-term institutional capacity.
• Contribute to the development of program proposals, budgets, and resource mobilization efforts.
• Support the operationalization of quality assurance frameworks and program quality commitments.
• Provide technical assistance on data-driven decision making, from indicator design to visualization and reporting.

Administrative and Financial Support

• Maintain program documentation, schedules, and contact databases.
• Assist in budget monitoring and financial reporting in coordination with the IFRC and NS Finance and PMER teams.

Stakeholder Engagement and Coordination

• Facilitate communication and coordination with relevant internal departments, donors, and external partners to support program objectives.
• Support the coordination and communication between relevant teams to enhance efficiency of programs and maintaining effective relationships with Movement partners, donors, and other stakeholders.
• Represent the IFRC in meetings and coordination forums as needed.

• University degree in relevant field (international relations, international development, business administration etc.)

• Minimum of 4 years work experience with an International Organisation, international non-governmental organization, NGO and/or government development agency -required
• Experience with PMER functions and the implementation of quality assurance frameworks -required
• Experienced work in project management, including proposal development, ideally in the non-profit sector -required
• Experience in Information Management (Data collection, Data visualization, Data-base management) -preferred
• Working within the Red Cross / Red Crescent Movement -preferred

• Demonstrated skills in strategic thinking, project planning and budgeting, resource management, implementation ability as well as programme monitoring and evaluation
• Strong analytical, communication and written skills, including report writing/presenting and and capacity to translate analysis into strategy and planning
• Excellent skills in computer productivity applications (MS Office applications, including MS Teams)
• Competent in supporting organizational learning, accountability, and performance
• Ability to work in a diverse cultural context and cross-functional environment
• Ability to work under pressure and tough deadlines
• Ability to work independently and in team
• Attention to detail
• Fluently spoken and written English
• Fluent in spoken and written Romanian

Values: Accountability; Respect for diversity; Integrity; Professionalism

Core competencies: Communication; Collaboration and teamwork; Efficiency and Effectiveness; National Society and customer relations; Creativity and innovation; Building trusting, collaborative, and respectful working environments.