Job Description

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.
Context

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization’s work. The organized movement of persons in need of international migration assistance is a primary mandate of the Organization and a cornerstone of IOM’s operations. Movement Operations Units in various IOM Country Offices, coordinated under the Resettlement and Movement Management (RMM) Division in the Department of Mobility Pathways and Inclusion at IOM’s Geneva Headquarters, are responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in accordance with the various framework agreements with resettlement and receiving Governments and partners across the spectrum of the Organization's programmes.

Under the general supervision of the Chief of Mission, the direct supervision of the Head of Unit (Movements), the incumbent will support the coordination of the Assisted Voluntary Return & Reintegration (AVRR) Unit and carry out the functions listed below in the IOM Country Office in Dublin, Ireland. 

Responsibilities

  • Conduct protection assessments and contribute to the identification of protection risks and possible mitigations measures focusing on, among others, operational settings and accessibility of services, including protection risks for specific vulnerable groups, key protection actors on the ground and available referral pathways, safe environments for return in countries of origin (CoOs), etc.

  • Supervise and guide the AVRR case management team, supporting quality and consistency in individual case handling and documentation.

  • Support administrative and technical aspects related to the provision of pre-departure counselling, protection screenings, and needs assessments, with particular attention to vulnerable cases (e.g. VoTs, UASC, GBV survivors, persons with medical needs).

  • Review individual reintegration assistance plans, to verify that they are sustainable, culturally appropriate, and rights-based.

  • Liaise with government authorities, civil society, embassies, and IOM missions abroad to support the safe and dignified return of migrants.

  • Maintain and update internal procedures, checklists and guidelines in line with AVRR standards and IOM protection principles.

  • Organize case conferences and contribute to training sessions for staff to support protection-sensitive approaches in AVRR.

  • Carry out accurate and confidential data entry and case documentation in MiMOSA and other IOM databases.

  • Draft inputs for statistical and narrative reports on protection trends, challenges, and programme outputs for internal use and donor reporting.

  • Support IOM’s participation in protection and return-related coordination forums, working groups and meetings by preparing inputs, sharing information, or attending in a support capacity when delegated.

  • Maintain communication and coordination with IOM regional offices, HQ, and partners involved in return and reintegration.

  • Monitor programme expenditures and support procurement and logistics activities in line with IOM procedures.

  • Contribute to content related to AVRR for the Mission’s website and social media 

  • Perform other duties as may be assigned.

Qualifications

Education

  • High school diploma with at least seven years of relevant experience; or,

  • Bachelor’s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with five years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.
Experience

  • Experience working with migrants, civil society, and governments.

  • Experience supervising or providing technical support to operational teams.

  • Strong experience supporting the integration of protection considerations across operations.

  • Proven experience providing protection assistance to migrants in vulnerable situations and communicating with individuals who have complex needs.

  • Experience working in programs that include a movement operations component is an advantage.

  • Experience with IOM or other UN agencies, particularly working on assisted voluntary return and reintegration, and/or specialized protection programs, is preferred. 

Skills
  • Strong Computer skills, including Word, Excel and Internet applications.

  • Strong interpersonal and communication skills. 

  • Ability to work under pressure with minimum supervision. 

  • Excellent attention to detail and strong organizational skills. 

  • Strong facilitation, communication, writing, and presentation skills.

  • Strong work ethics and commitment to humanitarian principles.

Languages
  • Fluency in English (oral and written) is required.
IOM’s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these three values:
  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators (Level 2)
  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators (Level 2) (applicable only if position is with direct reports)
  • Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
  • Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
  • Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
  • Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
  • Humility: Leads with humility and shows openness to acknowledging own shortcomings.
Notes
  1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
  2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
  3. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
  4. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
  5. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
  6. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
  7. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

Job info

Contract Type: Special Short Term Graded (Up to 9 months)
Org Type: Country Office
Vacancy Type: Special Vacancy Notice
Recruiting Type: General Service
Grade: G-7
Is this S/VN based in an L3 office or in support to an L3 emergency response?: No
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Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.