IT Officer, Business Solutions I (OutSystems Technical Lead)

Job #: req35797
Organization: World Bank
Sector: Information Technology
Grade: GF
Term Duration:  2 years 0 months
Recruitment Type: Local Recruitment
Location: Singapore,Singapore
Required Language(s): English
Preferred Language(s):
Closing Date: 3/20/2026 (MM/DD/YYYY) at 11:59pm UTC

Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 130 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org
ITS Vice Presidency Context:
The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video:https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w
ITSFD OutSystems Architect Position 
The ITS Fiduciary Operations Unit (ITSFD) supports digital solutions for Procurement, Financial Management, and Environmental and Social Safeguards across Bank Operations. It provides integrated, efficient tools that enable borrowers and staff to ensure compliance with fiduciary requirements, financial audits, and environmental and social safeguards.
The ITS Fiduciary Operations unit (ITSFD) seeks a Senior OutSystems Platform Solutions Architect in Singapore. Applicants must demonstrate significant practical experience with OutSystems. The Senior Solutions Architect is responsible for implementing the strategic direction of the organization’s technical solution roadmap by leveraging OutSystems. This role leads the design, development, and integration of scalable applications that support business processes and accelerate digital transformation.
Responsibilities 
• Lead the architecture and delivery of enterprise-grade solutions using OutSystems.

• Define and maintain the technical vision for OutSystems ecosystems, ensuring scalability, security, and performance.

• Address complex challenges in systems integration, multi-platform compatibility, and data interoperability.

• Collaborate with cross-functional teams to ensure solutions meet organizational goals and user experience standards.

• Establish and enforce governance frameworks, coding standards, and best practices for OutSystems development.

• Evaluate emerging technologies and platform capabilities to continuously improve solution architecture. 

• Define strategic design and planning for the overall structure of the enterprise scale system based on business needs.

• Structure the architecture so that modules remain independent, with dependencies clearly defined in a layered format.

• Oversee the solution architecture for OutSystems and microservices, with an emphasis on security, scalability, and maintainability.

• Establish, maintain and enforce architecture standards, design patterns, integration patterns, and coding guidelines for the platform.

• Define a comprehensive technology roadmap for the OutSystems platform to ensure long-term adoption, including the rollout strategy, integration approach, and the design and development of reusable components.

• Ensures proper integration strategies for OutSystems applications with other components like APIs, event-driven architecture, and data sources.

• DevSecOps pipelines supporting both OutSystems and pro-code components, encompassing APIs, event-driven processes, and data integration.

• Leads technical design sessions to translate high-level business capabilities and processes into standardized, composable, and reusable OutSystems components and accelerators. 

• Govern platform usage, including environment strategy, ALM, code quality, and performance optimization; establish guardrails and best practices for development team.

• Design and implement integrations with enterprise systems (e.g., ServiceNow, SAP, Azure AD, data lakes), ensuring compliance with security, privacy, and data governance requirements.

• Provide hands-on leadership for complex builds, including connectors, and custom controls; perform code reviews and solution assurance.

• Drive observability and reliability (logging, monitoring, tracing, SLOs) and ensure robust automated testing across OutSystems and integrated components.

• Mentor engineering teams and uplift platform engineering practices; contribute to a strong product and engineering culture.

• Contributes to and fosters a strong product and engineering culture of quality, collaboration, and continuous improvement.

Product Development & Agile Execution

• Partners with Product Managers and Developers to prioritize technical enablers, manage technical debt, and evolve the target architecture and roadmap.

• Define and prioritize MVP scope and backlog based on value, risk, and dependencies; manage the product lifecycle with data-driven, agile planning.

• Align team backlogs with ART Program Backlog and PI objectives; actively contribute to PI Planning, Iteration Planning, Reviews, and Daily Stand-ups.

• Support System Demos and Inspect & Adapt workshops to drive continuous improvement and value realization.

• Guide product and solution direction by leveraging usage analytics, platform telemetry, and business KPIs.

• Use platform capabilities and business priorities to effectively shape and manage the solution backlog.

• Make informed decisions on platform trade-offs, scalability, and integration strategies in collaboration with solution architects, developers, and business stakeholders.

• Continuously build LCNC platform expertise, governance practices, and architectural patterns to ensure sustainable adoption.

• Quickly learn new technical and domain knowledge to adjust product strategies and effectively address changing stakeholder needs.

The Low Code Architect's key deliverables include:
• LCNC Platform architectural blueprints and documentation

• Governance and compliance frameworks specific to LCNC

• Integration strategies and reference implementations

• Training curricula and materials for ITSFD teams and stakeholders

• Periodic reports on platform adoption, usage metrics, and improvement recommendations

• Risk assessments and mitigation plans

• Regular progress reports to stakeholders.

• LCNC solution documentation and user guides.

• Key Performance Indicators (KPIs) and their tracking.

• Active participation in SAFe ceremonies.

Selection Criteria

• A master’s degree in computer science, engineering or a related technical field with at least 8 years of relevant experience, or a bachelor’s degree with a minimum of 10 years of project management experience. 

• Minimum of 7 years’ experience in enterprise Low code / No code application architecture 

• Developing and implementing technical product strategies and managing the full product lifecycle. 

• Experience working directly with developers and Product Owners to shape technical solutions.

• Proven experience in successfully delivering technology-centric or AI-enabled products including defining MVPs, user stories, and product roadmaps. 

• Ability to learn quickly and adapt to changing priorities in a dynamic environment. 

• Demonstrated expertise architecting and delivering solutions on enterprise OutSystems platforms.

• Strong grounding in integration architectures (REST/GraphQL APIs, messaging/queues, event-driven patterns), identity and access management, and data modeling.

• Experience establishing ALM/DevOps for OutSystems (e.g. GitHub/Azure DevOps pipelines) and pro-code CI/CD with IaC (ARM/Bicep/Terraform).

• Proven track record implementing secure-by-design solutions aligned with enterprise standards (OWASP, NIST, Zero Trust), including secrets management and API security.

• Knowledge of enterprise integration with platforms commonly used in IFIs or large enterprises (e.g., SAP S/4HANA, ServiceNow, M365/Azure, Snowflake/Databricks).

WBG Culture Attributes:

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.

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Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.