Organisational Context

The Information, Knowledge and Evidence Management Section (IKEMS) combines the OTP’s information, knowledge and evidence management operations into one consolidated section. IKEMS aims to maintain a coordinated, flexible and operationally responsive IKEM support capacity throughout the OTP, in order to support the full spectrum of OTP information and evidence operations.

Depending on operational needs, the position of Associate Business Solutions Officer reports to the Business Solutions Officer or the Head of the Head of Business Solutions Development Unit (BSDU).

Duties and Responsibilities

Under the direct supervision of the Head of Business Solutions Development Unit and the overall management of the Information Management Coordinator, the incumbent will perform the following tasks:

• Support the Business Solutions Officer in identifying, reviewing and assessing potential areas for improvement in the areas of technology and business processes;
• Collaborate and liaise with BSDU Application Support Officers, Product Owners and end-users to identify and find solutions or bug fixes, actively support the continuous improvement of existing tools (in-house or COTS), and test new versions and/or new solutions in order to enhance user experience and increase business efficiency within the OTP;
• Collaborate with the Knowledge Management Officer, Business Systems Analyst, and Application Support Officers on matters relating to research and development, solutions planning, development, testing, enhancements, versioning and/or implementation timelines as part of the BSDU development roadmap and modernization initiative;
• Propose creative, low-cost, sustainable technical solutions to wide-ranging business challenges across all OTP business areas. Participate in BSDU research and development activities with an aim to enhancing existing deployed solutions and/or as part of new development projects aimed at streamlining, automating, or enhancing existing OTP business processes or systems, and identify and support potential inter-Organ collaboration opportunities or development projects that would positively benefit and/or increase efficiencies in both Organs of the Court;
• Develop innovative solutions to a variety of business problems as well as search strategies for open-source or in-house-stored information abstracts and/or keywords for stored information in collaboration with investigators and analysts, and ensure development work is stored in the corporate GitHub;
• Perform other duties as required.

Essential Qualifications

Education:

Advanced university degree in a scientific discipline such as computer science, software engineering, science, engineering, mathematics, or other related area is required. A first level university degree in combination with two additional years of qualifying experience is accepted in lieu of an advanced university degree.

Certifications, diplomas or qualifications in a technical or information management-related field would be considered an advantage. Training in Business Analysis, Project Management (PMP, PRINCE2), and/or Agile/Scrum is desirable.

Experience:

A minimum of two years of relevant professional experience (four years with a first-level university degree) in designing and developing custom business solutions in low-code applications, programming in .NET environment and gathering, documenting and assessing user requirements and/or drafting Scopes of Work is required;

• A basic certification in Microsoft PowerApps and/or Mendix™ is required;
• Advanced certification(s) in Microsoft PowerApps and/or Mendix™ are preferred;
• Experience in Web application development (such as React, HTML, J2EE, jsp, JBoss, JavaScript (Node.js), .Net Core, Python, MSSQL and PostgreSQL) is desirable;
• Experience with Object oriented design and/or architecture modelling is desirable; 
• Experience in building solutions on Microsoft Azure and other cloud platforms is preferred;
• Experience with SharePoint Online, PowerApps, PowerAutomate, and/or PowerBI is required;
• Experience in supporting full software development lifecycle is desirable;
• Knowledge of the investigative or legal process, or exposure to law enforcement or litigation methods is desirable.

Knowledge, skills and abilities:

• Knowledge of Application Development/Software Engineering/Design Patterns is required.
• Ability to create Scopes of Work and/or technical documentation is required;

Knowledge of languages:

Proficiency in one of the working language of the Court, English or French, is essential. Working knowledge of the other is desirable. Knowledge of another official language of the Court (Arabic, Chinese, Russian and Spanish) would be considered an asset.

ICC Leadership Competencies
Purpose
Collaboration
People
Results

ICC Core Competencies
Dedication to the mission and values
Professionalism
Teamwork
Learning and developing
Handling uncertain situations
Interaction
Realising objectives

Learn more about ICC leadership and core competencies.

General Information

- Candidates appointed to posts at a P-5 grade or in the Director category are subject to a maximum aggregate length of service of seven years. This is pursuant to a decision of the Assembly of States Parties (ASP Resolution ICC-ASP/23/Res.2) to implement a tenure policy at the Court as of 1 January 2025.

- The selected candidate will be subject to a Personnel Security Clearance (PSC) process in accordance with ICC policy. The PSC process will include but will not be limited to, verification of the information provided in the personal history form and a criminal record check.

- Applicants may check the status of vacancies on ICC E-Recruitment web-site.

- Post to be filled by a national of a State Party to the ICC Statute, or of a State which has signed and is engaged in the ratification process or which is engaged in the accession process. This is pursuant to a decision of the Assembly of States Parties (ASP Resolution ICC-ASP/23/Res.3) to introduce a moratorium on the recruitment by the ICC of staff of non-States Parties’ nationality.

- In accordance with the Rome Statute, the ICC aims to achieve fair representation of women and men for all positions, representation of the principal legal systems of the world for legal positions, and equitable geographical representation for positions in the professional category.

- Applications from female candidates are particularly encouraged.

- The International Criminal Court applies the Inter-Organization Mobility Accord and can support secondment of staff from organizations of the United Nations Common System.