The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Program Brief

Founded in 1933, the International Rescue Committee (IRC) is one of the world’s leading agencies working in post-conflict and development contexts, supporting communities in over 40 fragile, failed and developing states. In this capacity, we work to restore safety, dignity and hope to millions who are uprooted, struggling to endure and wishing to advance on a path of development.

The IRC has been present in Bangladesh since 2017 and obtained registration with the NGOAB in March 2018. Since the IRC obtained registration in March 2018, it has moved quickly to expand its integrated emergency health and protection response through both direct and partner-based programming focused on primary healthcare, women’s protection and empowerment, sexual and reproductive health, gender-based violence and child protection. Recently IRC has also introduced two new programs: Protection Rule of Law (PROL) and Education. IRC will continue working in both the camps and host community while meeting the significant needs of both refugee and host populations, as already existing vulnerabilities are compounded with cyclical monsoon and cyclone seasons that impose additional threats to the lives and protection of those refugees as well as vulnerable host populations. IRC will grow over time its geographic coverage within Cox’s Bazar and to other parts of the country, thus expanding its networks and partnerships around emergency preparedness and response work, reaching beyond the Rohingya refugees, also targeting the vulnerable host groups in Cox’s Bazar and other parts of Bangladesh.

Purpose of the Role

The Dispenser Assistant is a member of the IRC health team and will be responsible for supporting the implementation of the IRC’s emergency and primary healthcare activities in the Rohingya Refugee Camp. Dispenser Assistant will primarily be responsible to assist in dispensing medicines to patients and ensuring the implementation of medical stock recording, tracking, and management systems.

The position is responsible for overseeing and implementing the following specific activities:

  • Day-to-day dispensing of drugs at the health facility/mobile clinic.

  • Ensuring appropriate storage of medical drugs, equipment, and supplies.

Highlights of Key Responsibilities

Pharmaceutical Management:

  • Dispense medicines to all patients according to the doctor’s prescription.

  • Provide counseling to patients regarding the proper usage of prescribed medications.

  • Routinely monitor the expiry dates of medicines; those medicines with short expiry dates will be used first before they become expired.

  • Keep the drug store clean and store the medicine appropriately with up-to-date bin cards, in order to be checked easily and issued properly.

  • Monitor and ensure optimum room temperatures are maintained and chart room temperatures regularly.

  • Prevent physical damage and contamination of drugs.

  • Work with other health staff to ensure clinic areas are appropriately stocked with essential equipment and supplies.

  • Work with relevant staff to ensure prompt requesting of medical drugs and supplies.

  • With Support from Clinical Supervisors and Dispensers, perform IRC pharmacy inventory management including inventory checks using IRC standard inventory tools.

Others

  • Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC [team/office]

  • Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies.

Experience

  • Experience with drug dispensing will be preferred

Competencies: Knowledge, Skills & Abilities

  • Required to be a great teammate with excellent interpersonal skills and the ability to work under pressure in a stressful environment, displaying patience, compassion and diplomacy.

  • Ability to live in challenging conditions and ability to work under difficult, high-pressure situations.

  • Specific Educational Qualification

  • Degree in any discipline

Professional Degree/ Certification

  • N/A

Standard of Professional Conduct

The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality. In accordance with these values the IRC operates and enforces policies on Safeguarding (including PSEAH, Adult Safeguarding and Child Safeguarding), Anti Workplace Harassment, Fiscal Integrity, and Anti Retaliation.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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