The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
SCOPE OF WORK:
The GBV Case Worker will be responsible for providing direct support for the implementation of an integrated GBV case management model, psychosocial and direct support to addresses the multisectoral needs of a growing number of newly arrived and existing refugee populations especially in women and girls in Kiryandongo, Palorinya, Palabek, and Adjumani refugee settlements.
He/She will provide women and girls access to information, services, and build informal support networks with other women at the Women Center and via mobile services. Using a survivor-centered approach to GBV Case management, the social worker will ensure that the client’s wishes are respected, and her safety and confidentiality are always preserved through the case management process.
SPECIFIC DUTIES AND RESPONSIBILITIES
In close cooperation with the GBV Officer, the GBV Case Worker will:
Work with the GBV Officer to develop and oversee activities for women and girls.
Identify and implement timely, survivor-centered and age-appropriate case management services and psychosocial support to all clients reached by the WPE team and ensuring strict adherence to the GBV guiding principles (Safety and Security, Confidentiality, Respect and No Discrimination).
Identify available services and coordinate referrals based on the wishes and consent of the survivor.
Advocate with partner organizations supporting GBV survivors to provide additional confidential services to clients, in accordance with their wishes and GBV guiding principles.
Utilize GBV data management tools (GBVIMS) and systems to record information about clients accessing services, in line with the principle of confidentiality, and utilize aggregate information to improve service delivery.
Support the development and utilization of zone-specific referral pathway for GBV cases.
Create and maintain a welcoming and safe environment through the IRC mobile teams and at the Women Centers.
Support capacity building and coordination activities in zone settings, including delivering training sessions to local partner organizations on case management principles, GBV core concepts, GBV guiding principles, etc.
Maintain a positive relationship with Women Committee(s), community-based volunteers and other community-based groups to ensure they are involved in the activities of the WPE mobile team, and they play an active role in the referral pathway.
Maintain a collaborative relationship with all organizations working in the context to facilitate referrals and joint activities, while upholding IRC’s standard in GBV programming.
Conduct regular follow-ups, compile daily & weekly reports, and attend weekly case review meetings.
Develop and maintain work plans to achieve target indicators.
Attend WPE and IRC meetings and training courses as needed and as requested by senior staff.
REQUIREMENTS:
University degree in Social Sciences (i.e. social work, counseling, sociology, psychology, gender studies, human rights, etc.).
At least 2 years of hands-on experience in the provision of GBV Case management services in a post conflict situation/location.
Experience supervising psychosocial programs, providing psychosocial support or case management, and/or working on gender-based violence (GBV) and women’s empowerment.
Excellent communication and analytical skills and ability to present ideas effectively, in both oral and written form.
Ability to communicate sensitively and without judgment; good diplomatic and persuasion skills.
Ability to use good judgment when making decisions and to take accountability for decisions made.
Emotional maturity and stability to resolve conflicts in non-violent way and maintain appropriate boundaries.
Good interpersonal skills including ability to gain trust and build relationships.
Ability to handle multiple tasks; proven self-initiative and problem-solving abilities.
High standard of spoken and written English.
Good computer skills including Microsoft Excel, Access, Word, Outlook, and Power Point.
Be able to work in a stressful setting and adapt quickly to changing environments.
NB: This advert will close on 8th March 2026. Applicants are required to specify the locations they would prefer to work across the Kiryandongo, Palorinya, Palabek, and Adjumani refugee settlements
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
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