The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies. The overall aim of IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.

IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

The Agenda for Renewal provides a vision for how the IFRC sees its role in the implementation of Strategy 2030. The Agenda for Renewal ensures that the IFRC provides strategic and operational membership coordination, National Society Development services and represents the collective with humanitarian diplomacy and advocacy.

The IFRC Secretariat work is guided by its Plan & Budget 2025-2026, articulated around five strategic priorities: Climate and Environmental Crises, Evolving Crises and Disasters, Growing gaps in health and wellbeing, Migration and Identity, Values Power and Inclusion. The Plan & Budget 2025-2026 also defines four enabling functions: Strategic and operational coordination, National Society Development, Humanitarian Diplomacy and Accountability and Agility.  

This position is part of the Regional Office for the Americas (ARO), providing support to National Societies through Country and Country Cluster Delegations. The geographical coverage spreads across Central and South America and the Caribbean, providing direct support to the Latin Caribbean Country Cluster Delegation, covering Cuba, Dominican Republic and Haiti. Reporting to the Head of PMER and Quality Assurance, the position coordinates and works closely with programme and service units in the regional, cluster and country offices to uphold accountability standards of the organization and supports National Societies in these endeavours.

The PMER Senior Officer’s purpose, is to support the Planning, Monitoring, Evaluation and Reporting function, providing technical advice and follow up to regional technical teams, Country/Cluster delegations, and National Societies in the Americas, in compliance with IFRC’s procedures and standards for PMER. The position provides direct support to the Latin Caribbean Country Cluster Delegation, covering Cuba, Dominican Republic and Haiti.

Planning:

• Support the secretariat’s planning process in Americas Regional Office in the quality check (coherence of information, editing, formatting etc.) of all plans, liaising with regional technical units, Country/Cluster delegations, to ensure that they meet required quality standards and comply with deadlines as per the PMER Department guidelines.
• Facilitate the CCD unified planning process by socializing the UP process with the IFRC Network, coordinating with Host National Societies and PNS the drafting of the unified plans, reviewing the quality and consistency of internal and external deliverables, and supporting NS monitoring and indicator tracking.
• Work closely with staff in the development of concept notes and proposals, to ensure all PMER aspects are included such as monitoring and evaluation (M&E) plans, indicators tracking table (ITT), regular reporting, and support building capacity in M&E
• Play a key role in the organization of regional planning events, such as the Annual Planning Meeting, through TORs, methodology development and logistics support.
• Follow-up with plan owners on the revision of operational plans (narratives, M&E plans, activity tables) in line with quarterly budgetary revisions.
• Publish operational plans and revisions on the IFRC website or FedNet, send out notifications, maintenance of the ERP system for plans.
• Review and provide feedback during the design of plans and logical frameworks with a view to ensure logical coherence, SMART indicators, inclusion of means of verifications, targets and baselines.
• Support the preparation of proposals for the CCD.

Monitoring:

• Provide support to Country/Cluster delegations and their staff, including direct support to the Latin Caribbean Country Cluster Delegation, in the regular monitoring of their projects, programmes and plans to facilitate results-based management and with the aim to strengthen accountability and evidence-based results.
• Ensure that staff are aware of and use tools such as the monitoring and evaluation (M&) plans, Gantt charts, indicator tracking tables (ITTs), baseline – end line studies and matrixes to monitor objectives, indicators and activities, as per IFRC guidelines.
• Act as focal point for Smartsheets queries in relation to PMER.

Evaluation:

• Send regular reminders to technical teams and country offices to collect evaluation plans and reports to keep the evaluation database and calendar up to date.

Reporting:

• Responsible for the final editing, formatting and quality control of reports (quarterly, interim or final) for unified plans, pledges and emergencies, guaranteeing the quality of the information and correct use of formats as required by donor. This includes revising/cross referencing reports together with plans, ensuring reports have a clear link to the plans.
• Conduct cross-check of the programmatic information and financial data in reports jointly with finance unit to ensure coherence.
• Ensure quality control and technical feedback of programme and project proposals with a focus on logical framework quality and monitoring & evaluation aspects of the proposal.
• Publish appeal-based reports and plans on the IFRC website or FedNet, send out notifications, and ensure that status of reports is updated, and final versions are uploaded onto the ERP system.
• Submit finalized pledge-based reports to the Strategic Partnerships and Resource Mobilisation Unit for their submission to the donor, in coordination with Ops Managers
• Keep the Strategic Partnerships and Resource Mobilisation Unit and other stakeholders informed about the state of the reports for donors and raise issues with Senior Management Team as required.
• Responsible for sending reminders to budget holders on reports due and overdue in liaison with finance and relationship management teams.
• Provide technical support and guidance to project and operations managers in reporting on the Latin Caribbean CCD’s operations and programmes and ensure compliance with donors reporting requirements
• Work closely with Latin Caribbean CCD members to ensure timely data collection for better analysis and reporting

Capacity building and general support:

• Make presentations/briefings on the role and the work of the PMER team, at workshops and for new colleagues/visitors to the regional office and Latin Caribbean CCD.
• Conduct brief and debrief of surge staff regarding IFRC PMER standards
• Support the training of IFRC’s secretariat and National Society staff in PMER issues with the objective of guaranteeing compliance with IFRC’s standards and procedures, and in line with PMER training package.
• Maintain the repository of PMER digital resources (guidelines, manuals, guides, SOPs, formats, among others) for the reference and personal use of the Federation staff in the Americas Regional Office. Additionally, maintain the SharePoint section (or other platforms) for countries of the region with the required documents (plans, reports and monitoring).
• Work as part of the Americas PMER team, providing support when needed, for example, during periods of emergencies or disasters, of high volume of work or when a colleague is on mission or vacation, etc.
• Contribute to the NS PMER network and share tools, resources and facilitate peer support.
• Support the development of regional programmatic dashboards in line with the information strategy for the region.
• Support, Identify and share lessons learned and promote best practices.

• Bachelor’s degree and/or can demonstrate equivalent intellectual capacity
• University studies in international development, social sciences, communications, planning or similar area.

• Manage and provide support to staff and systems.
• 5 years of experience in report writing and editing, with attention to product delivery in accordance with deadlines.
• Data gathering, processing and analysis for complex reports.

• Knowledge of log frame-based project design, monitoring and evaluation.
• Analytical and communication skills and ability to assimilate and process information for wide-ranging audiences.
• Advanced skills in computers (Windows, word processing, PowerPoint, Excel).
• Strong commitment to Red Cross and Red Crescent Fundamental Principles.
• Inter-personal skills and cultural sensitivity.
• Able to work independently and as part of a team.
• Edition of texts in English and Spanish.
• Exceptional organizational ability with an eye for detail
• Fluently spoken and written English and Spanish.
• Good command of French

• VALUES: Respect for diversity; Integrity; Professionalism; Accountability.
• CORE COMPETENCIES: Communication; Collaboration and Teamwork; Judgement and Decision Making; National Societies and Customer Relations; Creativity and Innovation; Building Trust.
• FUNCTIONAL COMPETENCIES: Strategic Orientation; Building Alliances; Leadership; Empowering Others.