Digital Engagement Officer | CTG

Digital Engagement Officer

CTG - Committed To Good

saudi arabia

National

Speaks Arabic, English

Application deadline: March 18, 2026 (14 days)

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Summary by Impactpool

The Digital Engagement Officer will manage the think tank's digital presence, focusing on enhancing credibility and outreach to key stakeholders in Saudi Arabia. Responsibilities include maintaining a bilingual content calendar, managing social media channels, and ensuring website accuracy. The role also involves stakeholder targeting, drafting newsletters, and tracking engagement metrics. The position requires collaboration with various teams to amplify research and events effectively.

Candidate Requirements:

Bachelor's in communications/media/digital marketing
2-5 years of experience in media and communications
2-5 years of experience in MENA
Fluent in Arabic
Fluent in English

Job description

CTG overview

CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!

But do you know who we are? And what do we do?

We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.

Here’s a list of services we offer:
•Staffing solutions and HR management services
•Monitoring and evaluation
•Fleet management and logistics
•Facilities management
•Sustainability and Communications Advisory
•Election monitoring and observation
•IT professional services
•Medical assistance

Visit www.ctg.org to find out more.

Overview of position

Own and execute the think tank’s digital presence (website, social media, newsletters) to strengthen credibility, reach priority Saudi stakeholders, and amplify research and events in Arabic and English—within Saudi institutional communications norms.

Role objectives

Content & editorial delivery

Maintain a bilingual content calendar aligned with research releases, events, and key moments in KSA.

Draft/edit/publish platform-ready content (web, social, email) with consistent tone, brand, and accuracy.

Social media & community management

Manage official channels: scheduling, posting, monitoring, and professional engagement.

Run targeted campaigns to drive awareness and event participation, with clear moderation/escalation for sensitive issues.

Website management (bilingual, institutional standard)

Keep website pages current (publications, events, profiles, partners) and user-friendly.

Coordinate with developers/IT for improvements, fixes, and new features; apply basic SEO and accessibility good practice.

Stakeholder targeting

Support segment-specific outreach for key groups: policy/government-linked actors, academia, media, private sector partners, and international audiences.

Tailor language, framing, and formats by stakeholder and platform.

Email newsletters & event amplification

Support drafting, packaging, and distribution of newsletters (Arabic/English, segmented where relevant).

Create digital “event packs”: registration push, reminders, speaker highlights, post-event recap.

Analytics & reporting

Track agreed KPIs (reach, engagement, traffic, CTR, registrations) and produce concise monthly insights and recommendations.

Quality control & approvals

Follow approvals workflows and reputational safeguards when referencing partners, VIPs, or sensitive topics; ensure image rights and proper titles/naming.

Project reporting

Reports to theDirector of Communications; works closely with theDirector of Operations/Project ManagerandDirector of Research

Key competencies

On-time delivery against the content calendar and event amplification plan.

Measurable growth in meaningful engagement from priority KSA stakeholder segments (clicks, shares, registrations, inbound requests).

Website accuracy and traffic to priority pages (publications/events).

Newsletter performance and list health (benchmarks set by Director of Communications).

Team management

This is not required under this positon.

Further information

IT (as relevant), government-adjacent stakeholders and initiatives, universities/research centers, Saudi media and policy communities, event partners, designers/developers, translators.

Disclaimer:
· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility
· CTG encourages all candidates applying for this advertisement to ensure that their candidate profile is up to date with up to date experience / education / contact details, as this will help you being considered further in your application for this role.

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.

Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

Summary by Impactpool

Candidate Requirements:

Bachelor's in communications/media/digital marketing
2-5 years of experience in media and communications
2-5 years of experience in MENA
Fluent in Arabic
Fluent in English

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