General Information

Position Title
Solution Design ICT Senior Associate
Job Category
Information and Communications Technology
Duty Station(s)
Amman
Seniority Level
Associate
ICS Level
ICS 07
Contract Type
ICA - LICA - Support - Regular
Contract Level
LICA 7
Posting Start Date
05-Mar-2026
Posting End Date
19-Mar-2026
Duration
Until June 2026 with possibility of extension

Job Highlight

This is an excellent opportunity to contribute to the development and maintenance of a critical database application within the UN system. The position offers exposure to web development, data management, and technical support, providing a platform for professional growth and development in the field of ICT

About the Region

The UNOPS Middle East Region (MR) provides strategic leadership, performance oversight, and support to UNOPS operations across Iraq, Jordan, Lebanon, Syria, Yemen, and the State of Palestine. MR is responsible for positioning UNOPS as a key development partner in the region through high-level engagement with regional bodies, UN coordination mechanisms, development banks, donors, and intergovernmental organisations. By fostering strategic partnerships and promoting operational excellence, the region supports country teams in delivering sustainable solutions to complex development, peace, and humanitarian challenges

About the Project Office

UNOPS supports both humanitarian response and early recovery in Gaza. Currently, UNOPS support in Gaza focuses on key humanitarian enablers, including on access, via the Security Council-mandated UN 2720 Mechanism and the Access Support Unit (ASU), humanitarian fuel and energy, and mine action. Operations are envisaged to continue in the coming period with a focus in line with the UNOPS mandate: (i) infrastructure construction and rehabilitation, (ii) procurement and (iii) project management.

Job Specific Context

Solution Design will provide technical assistance to the senior web developers team in developing and maintaining the UN2720 DB application, ensuring accuracy and integrity of data. The role involves technical support, maintenance, and troubleshooting to UN2720 DB users.

Role Purpose

  • Solution Design will assist in developing and maintaining the UN2720 DB application, provide technical support to end-users, and manage data entry tasks, ensuring accuracy and integrity. The role requires a strong understanding of web development principles, technical troubleshooting skills, and the ability to work collaboratively within a team.

Functions / Key Results Expected

1. Assist in Developing and Maintaining the UN2720 DB


  • Provide technical assistance to the senior web developers team in developing and maintaining the UN2720 DB application.


  • Assist in the design, development, and implementation of new features and enhancements.


  • Conduct code reviews and provide feedback to ensure code quality.

2. Technical Support, Maintenance, and Troubleshooting to UN2720 DB users


  • Debug and resolve technical issues.


  • Provide technical support to end-users, including troubleshooting and resolving any issues they encounter.

3. Data Management and Entry


  • Assist in managing, organizing, and entering data into the application, ensuring accuracy and integrity.


  • Perform data entry tasks, including updating records, inputting new data, and verifying the accuracy of existing data.

4. Monitoring and Progress Controls


  • Submit bi-weekly reports on tasks completed, issues, and upcoming plans.


  • Monthly reviews of specific development and maintenance milestones to ensure timely progress.


  • Maintain a log of support requests and troubleshooting activities.

Skills

Data Entry, Data Management, Web Development, Code Review

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education Requirements

Required

  • High School Diploma with 7 years of relevant experience

    Technical/Professional Diploma with 5 years of relevant experience


Desired

  • Bachelors degree or equivalent with 3 years of relevant experience

Experience Requirements

Required

  • Seven (7) years of professional experience in web development are required.

    At least 2 years of experience in PHP development is required

    Familiarity with RESTful APIs and JSON.


Desired

  • Previous experience in developing technical specifications/terms of reference specifically for web and application development projects is desirable.

    Experience in CodeIgniter is an asset

    Understanding of security best practices.

Language Requirements

Language Proficiency Level Requirement
Arabic Fluent Required
English Fluent Required

Additional Information

  • Please note that UNOPS does not accept unsolicited resumes. 
  • Please note that UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
  • Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
  • Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments. 
  • UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 
  • Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities. 
  • We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.
 
Terms and Conditions
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
  • For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here
  • For more details about the contract types, please click here.
  • All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
  • It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.