The Human Resources Section (HR) has a transversal function in the organization and its aim is to ensure that ITC has the right quality of Human Resources with the appropriate skills and competencies in order to achieve its strategic and operational goals and to provide staff with a supportive, challenging and rewarding work environment in order for them to fulfil their potential and maximize their contribution to the organization.

Under the direct supervision of the Human Resources Officer and the general guidance of the Senior Human Resources Officer, the incumbent will be responsible for the following duties: • Ensures completion of pre-recruitment formalities for selected staff and conduct induction sessions. • Reviews and processes requests for entitlements and claims and maintains/updates relevant database and reference tables. • Undertakes monitoring functions on applicable entitlements and follows up on cases identified until closure of each case. • Prepares written response to queries concerning HR-related matters in particular those related to benefits and allowances. • Advises staff and managers with respect to conditions of service, duties and responsibilities, privileges and entitlements under the Staff Regulations and Rules. • Proposes recommendations for exceptions to the Staff Rules and Regulations; identifies and resolves diverse issues as they arise and determine appropriate actions in consultation with relevant parties, as required. • Conducts through research on precedents, policy rulings, relevant regulations and rules and procedures, and assists in providing documentation and background materials for special cases and appeals. • Participates in the review of processes and updating of guidelines to further streamline, automate and simplify workflows and communications. • Maintains and updates internal databases and files in a confidential and secure manner. • Provides guidance and training to new staff in the Unit, as required. • Performs other duties as required.

• Professionalism: Knowledge of human resources policies, procedures and practices and ability to interpret and apply them in an organizational setting. Demonstrates use of initiative and makes appropriate linkages in work requirements and anticipates next steps. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. • Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

High school diploma or equivalent is required.

Professional certification in human resources management is desirable.

A minimum of seven years (5 years with a university degree) of progressively responsible experience in human resources management or related area is required. Experience working with Enterprise Resource Planning software in HR modules, is desirable. Experience in handling complex HR cases where extensive research and exceptions were needed is desirable. Experience working in the United Nations Common System is desirable.

English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. French is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult

https://languages.un.org

for details).

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Required Languages

Language

Reading

Writing

Listening

Speaking

English

UN Level III

UN Level III

UN Level III

UN Level III

Desirable Languages

Language

Reading

Writing

Listening

Speaking

French

UN Level II

UN Level II

UN Level II

UN Level II

Assessment will be undertaken through a comparative analysis of the applications. The assessment may also include a competency-based interview and/or other appropriate evaluation mechanisms.

The conditions of service are governed by the United Nations Staff Rules and Regulations. This is a temporary appointment for an initial four (4) months and may be subject to extension. As this is a parental leave cover the expectation is that the selected candidate will be able to commence immediately. ITC champions workforce diversity, inclusion, gender equality and gender parity and considers all qualified persons - of all genders - equally, including those with disabilities, without discrimination or prejudice of any kind. ITC also offers attractive flexible work arrangements to help promote a healthy work/life balance and to allow all staff members to express and develop their talents fully. If you are unable to complete our online application form due to a disability, please send an email to hrs-jobs@intracen.org. Applicants will be contacted only if they are under serious consideration. ITC Internal staff on fixed-term, continuing or permanent appointment, if selected, may be entitled to Special Post Allowance as per Staff Rule 3.10. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. For information on salary and entitlements, please consult the International Civil Service Commission website: http://icsc.un.org THE USE OF AI AT ANY STAGE OF THE RECRUITMENT PROCESS IS PROHIBITED AND ITS USE MAY RESULT IN DISQUALIFICATION.

In accordance with the United Nations Staff Regulations and Rules, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with ITC if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Applicants are urged to carefully follow all instructions available in the online recruitment platform, Inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on "Manuals" hyper-link on the upper right side of the Inspira account-holder homepage. The evaluation of applicants will be conducted based on the information submitted in the application according to the evaluation criteria of the job opening and the applicable Staff Regulations and Rules, administrative issuances, and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in Inspira to be considered for the current job opening. No amendment, addition, deletion, revision, or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised in Inspira will be removed at 11:59 p.m. (New York time) on the deadline date.

ITC does NOT charge any fees or request money from candidates at any stage of the recruitment process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ITC are fraudulent and should be disregarded.