Job description

CTG overview

CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!

But do you know who we are? And what do we do?

We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.

Here’s a list of services we offer:
•Staffing solutions and HR management services
•Monitoring and evaluation
•Fleet management and logistics
•Facilities management
•Sustainability and Communications Advisory
•Election monitoring and observation
•IT professional services
•Medical assistance

Visit www.ctg.org to find out more.

Overview of position

The Satellite Infrastructure Support personnel will operate under the direct supervision of the Satellite Unit Supervisor within our client. The incumbent will assist in maintaining and supporting the satellite communication network that links the Mission with the United Nations Global Service Centre (UNGSC) and other designated locations.

 Role objectives

Within delegated authority, the Satellite Infrastructure Support staff member will be responsible for the following duties:

Satellite Operations and Maintenance:

  • Plan, test, install, commission and maintain UN satellite communication systems.

  • Monitor, control, and troubleshoot VSAT network operations, including RF terminals, modems, multiplexers, and related software.

  • Install, operate, and maintain satellite earth stations, including C-band, Ku-band, and Ka-band terminals (VSAT and standard earth stations).

  • VSAT antennas ranging from 1.8m to 4.9m (Offset, Gregorian).

  • Standard terminals: 7.3m and 9.3m Cassegrain antennas.

Technical Competencies & Equipment Handling:

  • Apply working knowledge of RF components: HPAs, SSPAs, up/down converters, transceivers, LNA / LNB / LNC.

  • Operate and interpret results from technical test equipment: spectrum analysers, power meters, frequency counters and data communications test sets.

  • Support and maintain Uninterruptible Power Supplies (UPS) and online power systems.

  • Implement Intelsat SSOG 311 line-up procedures.

  • Apply data communication protocols to ensure optimal network performance.

  • Remain available for 24/7 operations and deploy on short notice as required.

Field Installations & Infrastructure Maintenance:

  • Conduct satellite earth station installations in accordance with Intelsat and UN technical standards.

  • Install and maintain cabling (including outside plant) connecting earth stations to the IP network and other terminal equipment.

  • Maintain and operate all satellite earth station infrastructure.

Training & Support:

  • Deliver product-specific and system-specific training to users as required.

  • Provide on-call 24/7 support during critical operations, emergencies and crisis situations.

  • Perform other ICT duties as assigned by the supervisor.

 Project reporting

This role reports to the Satellite Unit Supervisor.

 Key competencies

Professionalism:

  • Strong client-service orientation with high attention to technical detail.

  • Ability to diagnose and resolve complex satellite and RF related issues.

  • Commitment to safety, accuracy, and quality performance.

Communication:

  • Excellent communication skills with the ability to prepare clear and concise documentation.

Teamwork:

  • Works collaboratively and effectively with colleagues to achieve organizational goals and support mission operations.

Planning:

  • Strong organizational skills with the ability to plan workloads, manage tasks, and meet deadlines under pressure.


 Team management

This role has no team management responsibility.

 Further information

Education:

  • Bachelor’s degree or diploma in electronics, telecommunications engineering, computer engineering, computer science, information technology or a closely related field.

Certifications (Mandatory):

  • Mandatory GVF certifications: GVF500, GVF510, GVF731, GVF732, GVF733.

Certifications (Desirable):

  • ITIL Foundation certification.

  • PRINCE2 Foundation certification.

  • O3B satellite systems experience (minimum one year).

Experience:

  • At least 5 years of relevant technical experience in satellite communications, RF systems, VSAT and related ICT infrastructure.

  • Experience working with large-scale satellite earth stations and field installations is highly desirable.

Languages:

  • Fluency in English (written and spoken) is required.

Additional Requirements:

  • Computer literacy with proficiency in MS Office applications.

  • Valid national driver’s license with ability to operate a manual transmission vehicle.

 Disclaimer:
· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility
· CTG encourages all candidates applying for this advertisement to ensure that their candidate profile is up to date with up to date experience / education / contact details, as this will help you being considered further in your application for this role.
At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.