Operations Assistant | IRC - International Rescue Committee

Operations Assistant

IRC - International Rescue Committee

Baltimore

National

Speaks English

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Summary by Impactpool

The Operations Assistant at the International Rescue Committee (IRC) is responsible for providing receptionist services and operational support to ensure a compliant and efficient environment for staff, clients, and partners. This role includes managing the front desk, coordinating IT support, ordering supplies, and assisting with safety and security matters. The ideal candidate will be solutions-driven and possess strong organizational and communication skills. This position offers an opportunity to contribute to the IRC's mission of restoring health, safety, and dignity to those affected by humanitarian crises.

Candidate Requirements:

High school diploma required, Associates Degree preferred
Minimum of 2 years reception or clerical experience
Fluency in English, bilingual preferred
Excellent computer skills in MS Office suite
Highly organized and flexible
Effective communication and time management skills
Strong administrative and organizational skills

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The Operations Assistant is responsible for receptionist services and operational duties, resulting in a well-functioning, compliant operational environment for staff, clients, and partners.

Major Responnsibilities

Reception and Facility Management
•   Answer all incoming phone calls and direct them to the appropriate team members in a timely and courteous manner.
•   Manage front desk area, greeting and directing clients and visitors in a professional manner.
•   Provide information and answer questions for all visitors.
•   Maintain reception area and lobby in a neat and professional manner.
•   Receive and distribute incoming mail and faxes.
•   Support the Operations Manager with resolving facility maintenance issues.

Information Technology (IT)
• Coordinate repairs and improvements of copiers and other equipment with staff, property manager, and vendors.
• Support office-level IT and communications infrastructure, hardware, and software needs.

Supply Chain
• Order office and program supplies as needed.
• Process vendor invoices in coordination with Finance team.

Safety and Security (S&S)
• Provide support for day-to-day S&S matters.
• Support special projects and perform other tasks and duties as assigned.

Job Requirements

•   High school diploma required. Associates Degree preferred.
•   Minimum of 2 years previous reception and/or clerical experience
•   Fluency in English, bilingual abilities preferred.
•   Excellent computer skills preferred in the MS Office suite: MS Word, Excel, and Outlook, as well as data entry skills.
•   Highly organized and flexible.
•   Effective communication and time management skills required.
•   Excellent administrative and organizational skills with the ability to work
independently and as part of a team in a multi-cultural environment.

Working Environment
• Standard office work environment.
• Hours outside of typical office hours may be required.

This position is represented by the OPEIU union and subject to the terms and conditions of a collective bargaining agreement

Compensation: (Pay Range: $21.00- $23.00) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Cookies: https://careers.rescue.org/us/en/cookiesettings

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.

Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

Summary by Impactpool

Candidate Requirements:

High school diploma required, Associates Degree preferred
Minimum of 2 years reception or clerical experience
Fluency in English, bilingual preferred
Excellent computer skills in MS Office suite
Highly organized and flexible
Effective communication and time management skills
Strong administrative and organizational skills

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