Associate Information Management Officer

Job #: req35898
Organization: World Bank
Sector: Information Technology
Grade: GF
Term Duration:  3 years 0 months
Recruitment Type: Local Recruitment
Location: Sofia,Bulgaria
Required Language(s): English
Preferred Language(s):
Closing Date: 3/23/2026 (MM/DD/YYYY) at 11:59pm UTC

Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 130 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org
ITS Vice Presidency Context 
The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video: https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w
Unit Context:
The ITSIG (Information Governance) Unit is the strategic driver of trust, agility, and responsible innovation in the organization’s data, information, and AI landscape. The unit develops and oversees governance frameworks, policies, and stewardship models that enable the Group, and the public, to maximize the value of its data and information. By embedding governance into product and service delivery, platform design, and business engagement, the unit positions governance as a catalyst for AI transformation and business impact. The unit also fosters partnerships and thought leadership, ensuring the Group remains at the forefront of global best practices in data, information, and AI governance.
Duties and accountabilities: 
Role Purpose:
The Associate Information Management Officer is responsible for executing the lifecycle management of the organization’s information assets to ensure critical information is accessible to employees. With limited supervision, this role captures, organizes, preserves, digitizes, disposes of, and shares access to various information assets. The Associate Information Management Officer also proposes policies related to information ownership, stewardship, and access, promoting transparent and accountable operations.
Key Responsibilities: 
1. Information Lifecycle Management
• Help write polices and procedures related to the end-to-end lifecycle management of physical and digital information assets, including capture, classification, storage, digitization, retention, archival, and defensible disposition.

• Track records retention schedules and regulatory requirements to ensure compliance.

• Maintain inventories of information assets and their access controls aligned with organizational security and privacy requirements.  To include structured and unstructured content.
2. Data Governance 
• Support implementation of enterprise data governance standards, frameworks, and operating procedures.

• Maintain documentation of data ownership, stewardship assignments, and accountability models.

• Contribute to data inventories, metadata repositories, and business glossaries.

• Assist in monitoring data quality controls and tracking remediation activities.

• Prepare materials and documentation for Data Council or governance forums.
3. AI Governance & Responsible AI Support
• Support implementation of AI governance standards, including documentation of model purpose, training data sources, and approval workflows.

• Assist in tracking compliance with responsible AI principles (e.g., transparency, explainability, bias monitoring, human oversight).

• Coordinate documentation and evidence collection for AI risk assessments and reviews.

• Support alignment of AI solutions with data governance and information management policies.

4. Policy & Procedure Development
• Draft and propose updates to policies and procedures related to information management, data governance, and AI governance.

• Ensure policies are operationalized through supporting procedures, templates, and controls.

• Maintain version control, documentation repositories, and policy exception tracking.

• Support periodic reviews to ensure governance artifacts remain aligned with regulatory and organizational changes.

• Assist in developing guidance materials and awareness communications.
5. Compliance, Risk & Reporting
• Support audit readiness through maintenance of governance documentation and evidence repositories.

• Track remediation activities resulting from audits, risk assessments, or compliance reviews.

• Identify and escalate governance risks or control gaps.
6. Continuous Improvement & Cross-Functional Coordination
• Collaborate with IT, Legal, Risk, Compliance, Privacy, and business stakeholders to operationalize governance requirements.

Selection Criteria

Education and Experience: 
• Typically requires a Master's degree with 5 years of experience or a Bachelor’s degree with a minimum of 7 years of relevant experience, or equivalent combination of education and experience.
Core Competencies: 
• Sense of Urgency, 

• Thoughtful risk taking, 

• Technical knowledge, 

• Legal understanding, 

• Collaboration
Recommended Certifications: 
• SAFe Agilist

• AIIM Certified Information Professional (CIP) or ICRM Certified Records Managers (CRM)

WBG Culture Attributes:

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC including our values and inspiring stories.

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Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.