DR 2026 002 | Messenger (Administrative Support)

Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), UN Volunteers with at least twelve (12) months of continuous service in IOM, and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.

Organizational Context and Scope

Under the overall supervision of the Chief Migration Health Officer and direct supervision of the Finance and Administrative Assistant, the Messenger will be responsible in carrying out the following duties and responsibilities in relation to the Migration Health Assessment Centre (MHAC) in Manila, Philippines.

Responsibilities

1. Guide applicants to the appropriate services and provide necessary information.
2. Handle the routing of internal documents to authorized signatories and transmit external documents but not limited to embassies, hospitals, government agencies, and other relevant institutions.
3. Help maintain a clean and organized office environment and verify office supply deliveries.
4. Assist in the transport of biological specimens, reagents, and laboratory consumables to Halcyon Health Network, Inc. and other IOM accredited partner referral laboratories.
5. Assist in monitoring, distributing, and maintaining office and cleaning supplies; prepare a monthly summary for submission to the Administrative Assistant.
6. Print various documents, including Canada Health Assessment Forms, Gate Passes, Work Permits, and Air-conditioning Extension Requests.
7. Maintain strict confidentiality regarding MHC operations and sensitive office matters.
8. Purchase items required for MHC operations using Imprest Cash Funds.
9. Provide support to cleaners when necessary.
10. Perform general office tasks such as scanning, photocopying, sorting, binding, and filing of various documents.
11. Perform other related duties as assigned.

Qualifications

Required Qualifications and Experience

Education

• Completed High School degree from an accredited academic institution, with at least two years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience working in international organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage. 
• Expertise in this job and has worked in an international organization is an advantage

Skills

• Basic oral communication skills in English
• Basic typing skills in English 
• Basic Working knowledge of MS Office and applications. 
• Strong personal commitment, efficiency, flexibility, and a drive for results.
• Ability to work independently with minimal supervision.
• Ability to collaborate effectively and harmoniously with colleagues from diverse cultural and professional backgrounds.
• Commitment to maintaining the highest level of confidentiality for all records and documents.
   

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in English and Filipino is required (oral and written). 

Desirable

Working knowledge of Tagalog.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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