Our Ideal Candidate:
This internship is designed to provide an opportunity for students or recent graduates to gain practical experience in MEAL, especially CFM-related activities in a professional setting. The intern will work closely with the department to support in MEAL and CFM Activities.
The intern will need to be highly motivated and passionate about MEAL, especially Accountability. They should be prepared to work collaboratively with a team and be able to meet deadlines.
Key Tasks and Assignments:
- Support operationalisation of the NRC Bangladesh CFM system, according to Standard Operating Procedures (SOPs).
- Contribute to the tracking and updating of the internal and external referral mechanisms.
- Provide support during distributions, ensuring accountability and smooth implementation.
- Assist in activities related to the PSEA (community dissemination, Network, including coordination and information sharing.
- Collaborate with programme and support teams to develop, review, and maintain an up-to-date Frequently Asked Questions (FAQ) sheet.
- Support the facilitation of community awareness and engagement (Rohingya and Host community) sessions across all CCs (Education, PfV, ICLA, WASH, Emergency).
- Assist in organising community consultations, FGDs, KIIs and outreach activities, ensuring participation of diverse and marginalised groups.
- Observe and report any risks, safety concerns, or potential harm in feedback pathways and community interactions.
- Support the management of CFM tools, Support preparing IEC materials and ensure these materials and CFM boxes are available, functional, and well-maintained.
- Promote inclusiveness, identify barriers to access and ensure meaningful participation of persons with disabilities, minorities, and other vulnerable groups across all relevant activities.
- Coordinate with other teams regarding Community engagement, Data collection or any other field-related activity
- Assist in regular checks to ensure feedback channels are accessible (e.g., functioning hotline, restocked suggestion-box forms, visibility of information).
- Support the dissemination of key messages, feedback loop updates, and community-facing information through multiple communication channels.
- Assist the CFM Coordinator in delivering training and refresher sessions for programme staff and Contingent workers, partners, and third parties to strengthen their capacity to manage complaints at the field level.
- Assist in preparing salary-related documents and support necessary administrative processes.
- Assist in MEAL activities as guided by the line manager.
Key Education and Skills Requirements:
Education:
- Recently graduated with a degree preferably in Social Science.
Skills and Experience:
- Ability to maintain confidentiality and handle sensitive information responsibly.
- Ability to present and convey information clearly and concisely
- Demonstrated ability to transfer knowledge to diverse audiences through formal and non-formal methods
- Fluency in English (speaking, reading, writing), and the Rohingya/Chittagonian local language
- Computer skills, including MS Office (Word, Excel, PowerPoint presentation)
- Knowledge of the context in Bangladesh, specifically within the Rohingya response
- Ability to work collaboratively with diverse teams and partners.
Personal Qualities:
- Communicate with impact and respect
- Problem‑solving mindset
- Initiating action and change
- Empowering and building trust
- Openness to learning new digital tools
- Flexibility and adaptability to changing priorities and tasks
- Demonstrated commitment to human rights and humanitarian principles
- Cultural sensitivity and respectful engagement with different community groups.
- Time management skills, with the ability to complete tasks on schedule and follow instructions.
Responsibilities of NRC:
1. NRC will provide the intern with a conducive working environment, effective supervision and guidance to ensure optimal learning; evident in regular supervisory meetings and a final performance evaluation
2. NRC will provide the intern with a clear ToR, stipulating specific learning objectives and exact outcomes
3. NRC will provide adequate induction to programs and the office
4. NRC will provide the intern with access to working space, necessary equipment, information and other work-related resources
5. Pay the prescribed stipend to interns in accordance with the guidelines
6. Issue a letter of completion of internship to interns upon successful completion of the programme.
Responsibilities of the intern:
1. The intern will be expected to adhere to all NRC regulations, policies and procedures
2. The intern will participate in the induction session
3. The intern will demonstrate motivated participation in the learning experience
4. The intern will carry out his/her roles and responsibilities as specified in the ToR and guided by the supervisor.
What we offer:
- Duty Station: Cox’s Bazar.
- Assignment duration: 04 months
- 40% travel, approximately.
- Monthly Stipend: 20,000.00 BDT
- Working Hours: 08:30 AM to 05:00 PM.
- NRC is an equal opportunity employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality, and physical ability.
- We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
Important information about the application process
- This position is open to Bangladeshi Nationals only.
- When creating your profile, include your full name as per your passport/NID.
- Apply by completing all the system-required fields.
- Ensure to attach your latest CV.
- Submit your application and CV in English.
- Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. NRC is dedicated to building a diverse and inclusive workplace, so if you’re excited about this role and you meet most, but not all the requirements, we encourage you to apply anyway.
- Applications that do not meet the minimum standards in terms of qualifications will generally not be considered
- Unsolicited applications not related to this specific job advertisement will not be considered.
Only shortlisted candidates will be contacted. We receive many applicants for each vacant position. Unfortunately, we do not have the resources to give detailed feedback to applicants who have not been shortlisted.
Why NRC?
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.
Watch this short video to see NRC in action.
NRC works in Cox’s Bazar in response to the Rohingya crisis, and in areas such as Sylhet in the north-east addressing the impacts of climate change. Alongside partners, our integrated operations include shelter and water, hygiene and sanitation (WASH), responding to weather-related emergencies, ensuring education continuity through in-person and digital learning, and scaling up information counselling for refugees and host Bangladeshis, reaching over 150,000 people per year. Our approach to humanitarian action focuses on principled aid delivery and promotes the agency and dignity of impacted populations.
We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:
- Do demanding and professional work, often in challenging contexts.
- Join a work culture that empowers every employee to share ideas and take responsibility.
- Be part of a welcoming and assistance community committed to human dignity.