Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunities for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

DRC Syria

DRC has been operating in Syria since 2008, initially responding to the Iraqi refugee crisis before pivoting to a full-scale response to the Syria crisis from 2011 onwards. Our work encompasses the full cycle of displacement—responding to life-saving humanitarian needs and supporting community recovery until durable solutions can be achieved. DRC Syria takes an area-based approach to supporting internally displaced persons (IDPs), returnees, and host communities across our key sectors: Economic Recovery and Resilience, Protection, WASH, Shelter and Infrastructure, and Humanitarian Disarmament and Peacebuilding (including Humanitarian Mine Action).

With an established rapid response mechanism, DRC can rapidly respond to emerging crises and shocks to meet acute emergency needs. Recognizing the significant need for early recovery and resilience programming to ensure dignified, sustainable, and cost-effective solutions for fragile communities, DRC’s programmes foster resilience for individuals and communities in situations of protracted displacement and during the initial stages of post-conflict recovery, towards a durable solution of their choice. With active portfolios in the neighboring countries of Jordan, Lebanon, Türkiye and Iraq, DRC offers a cross-border, regional response to the Syria crisis, through cross-border protection monitoring, advocacy, and trends analysis.

Overall purpose of the role: To ensure that all office and guesthouse facilities are safe, functional, and well‑maintained in accordance with DRC standards. The role provides essential handyman support and basic administrative assistance to enable smooth daily operation

Responsibilities:

Main Responsibilities

1. Repairs and Maintenance

  • Carry out all repairs safely and thoroughly, ensuring compliance with safety standards.
  • Conduct general maintenance tasks including basic electrical, plumbing, carpentry, flooring, heating, and related works.
  • Operate and maintain generators of the Guesthouses, including monitoring fuel, oil, and filters.
  • Replace light bulbs and perform minor repair tasks as needed.
  • Maintain garden and outdoor areas surrounding the office & Guesthouses.
  • Provide maintenance services and support for DRC guesthouses.

Assess and report any repair needs, replacements, or technical issues to the line manager

2. Administrative & Operational Support

  • Ensure all office premises are safe, clean, and functioning properly.
  • Raise Purchase Requisitions (PRs) related to maintenance, utilities, repairs, and facility‑related items.
  • Support with preparing payment requests for maintenance services, utilities, and facility‑related expenses.
  • Monitor and maintain kitchen supplies, ensuring regular restocking and proper organization.
  • Maintain and update office stationery supplies, ensuring availability for staff.
  • Liaise with Supply Chain on administrative processes (e.g., drinking water, minor office purchases).
  • Follow up on timely payment of utility bills and administration‑related invoices

3. Guesthouse Maintenance Support

  • Ensure guesthouse premises remain functional, safe, and well maintained.
  • Support upkeep and cleanliness through coordination with housekeepers.
  • Conduct spot checks in guesthouses and report issues requiring action.
  • Follow up on repairs, replacements, and maintenance needs.
  • Ensure guesthouse stocks (cleaning materials, basic supplies, etc.) are maintained and monitored.

4. Coordination and Reporting

  • Maintain clear communication with HR & Admin team regarding facility needs.
  • Support administrative colleagues with information needed for PRs, payments, or service provider follow-up.
  • Report any health and safety concerns immediately to the line manager.
  • Perform any other related duties assigned by the line manager.

Experience and technical competencies: (include years of experience)

  • 1 year of previous experience in a similar position. 
  • Good communication skills (reading, writing, speaking). 
  • Spoken and written Arabic is essential

Desirable

  • English is desirable
  • Punctual and reliable
  • Knowledge of local area

Education:

High school diploma or equivalent; additional qualifications in maintenance or related fields are a plus.

Languages: (indicate fluency level)

  • Arabic
  • English

Key stakeholders: (internal and external)

  • Internal: Staff
  • External: Technicians

We offer:

Contract length: up to 31 December 2026 (Extension based on performance and funds)

Level: Management J

Location: Syria - Damascus

Expected Start date: 15th April 2026.

Application process

Interested? Then apply for this position here: Administration General Support - Maintenance - Link of Application

All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered.

Applications close 26th March 2026

Need further information?

For further information about the Danish Refugee Council, please consult our website www.drc.org

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.