Information Management Officer (P)

Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following non-represented member states: 
   Antigua and Barbuda, Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Tonga, Tuvalu, Vanuatu

Second tier candidates include:
All external candidates, except candidates from non-represented member states of IOM.

Organizational Context and Scope

Under the direct supervision of the Regional Director (RD) and close collaboration with the Deputy Regional Director Management (DRDM), Deputy Regional Director Operations (DRDO), Regional Project Development Officer (RPDO), and Risk Management and Compliance Officer, the Information Management Officer will support the design, development, maintenance and improvement of an Information Management System (IMS) for the Regional Office (RO) in Panama City, support data-driven decision making and enhance information management systems and capacities in the region. 

Responsibilities

1. Support the design, development, rollout and continuous improvement of a regional Information Management System (IMS) to consolidate, automate and improve the analysis and visualization of operational and financial data across the Region;
2. Support the development and maintenance of accompanying documentation and train others in the use of the system;
3. Closely coordinate with relevant colleagues in the Region to identify information gaps and support the design and development of solutions to address the identified data analysis requirements;
4. Identify opportunities to streamline workflows, automate reporting, analysis and visualizations to improve efficiency and data quality;
5. Contribute to the development of analytical products, periodic regional summaries and reports, as well as ad-hoc data analysis to facilitate evidence-based decision making;
6. Support the assessment of IM systems and capacities in IOM Country Offices across the Region and identify opportunities to improve systems and capacities, harmonise systems and approaches, and improve efficiencies and data accuracy through automation and the use of innovative digital solutions;
7. Facilitate the creation of a regional IM community of practice to enhance knowledge sharing, harmonisation and efficiency;
8. Provide technical support, training and guidance to different Country Offices in the Region in the development and implementation of information management activities;
9. Support interoperability between regional systems and global IOM platforms (e.g. PRIMA, WAVE) and frameworks, as well as compliance with IOM ICT and Data Protection policies; 
10. Support the training of designated staff to strengthen capacity in the development and maintenance of the IMS, contributing to the continuity and sustainability of the ownership of the system by the RO over time; and,
11. Perform such other duties as may be assigned.

Qualifications

Required Qualifications and Experience

Education

•  Master’s degree in Information Management, Computer Science, Media or Social Sciences, Business Administration or a related field from an accredited academic institution with two years of relevant professional experience; or,
•  Bachelor’s degree in the above fields with four years of relevant professional experience.

Experience

•  Experience in coordination of information flows and data management including collecting, storing, verifying, validating, processing, and analyzing data to generate information products;
•  Experience designing and maintaining information management systems, dashboards and workflows;
•  Experience supporting the establishment of interoperable information management systems with IOM institutional data management platforms (e.g. PRIMA, WAVE);
•  Experience in emergency and recovery humanitarian, development or migration-related contexts’
•  Experience in advanced data visualization and information design skills; 
•  Experience providing technical support and capacity-building to diverse teams; and,
•  Prior work experience with IOM and in-depth familiarity with IOM systems is an advantage.

Skills

•  Excellent qualitative and quantitative data analysis skills and demonstrated ability to produce high quality reports;
•  Excellent data visualization and information design skills;
•  Excellent communication skills;
•  Knowledge of the latest technological developments in information technology and information systems;
•  Proficiency in data analysis tools (R, Python, Power BI, SQL etc.);
•  Ability to formulate IM-related technical requirements and Standard Operating Procedures; and,
•  Ability to deliver technical training to different audiences.

Languages

IOM’s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Values - all IOM staff members must abide by and demonstrate these five values:

Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – Behavioural indicators Level 2

Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. 

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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