The Danish Refugee Council (DRC), one of the world’s leading NGOs, with a focus on responding to displacement, have been registered in Sudan since 2004, delivering life-saving programming in protection, emergency response, shelter, food security and livelihoods, disaster risk reduction, camp management, and humanitarian mine action. DRC has implemented projects in Central Darfur, South Kordofan, Gedaref, Port Sudan, and White Nile. Sudan hosts one of the largest displaced populations in Africa, with over 3.7 million internally displaced people and over 1.1 million refugees from South Sudan, Ethiopia, Eritrea, Central African Republic, Chad, Yemen and Syria. Against a background of political crisis, Sudan faces economic and social turmoil, with sharp increases in food and energy costs, further exacerbated by disease outbreaks and ongoing conflict.

POSITION PROFILE

Under the supervision of Support Services Team Leader, the HR and Admin Officer will work on all Human Resources and admin responsibilities, including but not limited to recruitment, staff onboarding, payroll, and health insurance. In addition, the position holder assists in contracting, extensions/separations, and ensures all staff files are updated with the required documents as per the checklist, ensures supplies of office and guest house facilities.

DUTIES & RESPONSIBILITIES

Human Resource Management

  • Ensure the general HR standards & procedures defined in DRC Operations Handbook are applied and that the Gedaref Office is compliant.
  • Closely work with managers to support staff performance and development plans, including records of performance reviews.
  • Prepare and update briefing/induction packages for new staff and oversee/coordinate the induction process
  • Prepare, advise, and oversee staff leaves and absences
  • Assist with the management of staff complaints through DRC established mechanisms and ensures DRC Code of Conduct is understood and always abided by
  • Support staff development activities, including promoting the DRC Learning Catalogue
  • Support managers in staying compliant with the Sudanese labour law and State-level Labour office guidelines

National Staff Payroll

  • Ensure the collection of monthly timesheets and prepare employees’ payroll on time
  • Release of the monthly pay slip.
  • Follow up with Finance on the payroll transfer.
  • Closely working with Country Office HR to receive the payroll data on time.
  • Ensure the correct tax calculation is followed as per tax laws and policies.
  • Ensure National Social Insurance and Zakat are deducted and transferred to the relevant authority in Gedaref immediately after the transfer of salary.
  • Store and archive all the external correspondence with government authorities in the HR SharePoint.

Recruitment and Selection, Staff Contract

  • Assist in advertising vacancies in internal and external job portals.
  • Coordinate the recruitment process for certain bands.
  • Ensure the recruitment process is followed as per recruitment guidelines.
  • Update the recruitment tracker in a timely manner.
  • Maintain proper documentation of recruitment-related files as per the set checklist.
  • Prepare job offer, contract, and contract extensions.
  • Proactively follow up with managers on the contract extension/ termination.
  • Proactively maintain a good relationship with all authorities involved in the recruitment process.

National Staff Insurance

  • Coordinate with the Health Insurance provider, share the new inclusion and exclusion list.
  • Closely follow up with the insurance company for claim settlement, health cards, inclusion and exclusion.
  • Follow up on the monthly invoice and submit the request to Finance for payment.
  • Ensure all staff receive their insurance card immediately after their enrollment with the insurance company.

Maintain staff information

  • Maintain and make available all updated staff information for easy reference in Dynamics.
  • Ensure that staff files are made and stored securely.
  • Follow up with HR in Area offices to ensure all staff files are archived in HR SharePoint.
  • Assist the line manager with internal and external audits.

Other Administrative Tasks

  • Coordinate with HAC, Labor Office, Social Insurance, Tax and Zakat office for the official correspondence.
  • Ensure all the correspondence are properly filed.
  • Perform all administrative tasks according to DRC guidelines and policies. 
  • Ensuring and maintaining proper cleaning and hygiene in the Office and the Guesthouse premises by close follow-up with the cleaners.
  • Monitoring and tracking the use of office supplies, and ensuring these are promptly replenished.
  • Coordinating the repair and maintenance services in the office and guest house premises.
  • Ensure monthly admin invoices are processed and submitted to Finance no later than the 6th of the following month.
  • Monitoring of utilities (electricity, tank water, and drinking water) for the Guest House and Office, and refill/ top-up. 
  • Perform ad-hoc office tasks, including low value admin purchases and relevant market assessment.
  • Support in the event management program, if any.

SKILLS AND EXPERIENCES

  • Minimum 2-3 years of experience in payroll management, recruitment, and administration.
  • Excellent knowledge in income tax calculations as per tax rules.
  • Good command in MS Excel and PowerPoint.
  • Excellent communication skills.
  • Experience working in Payroll software.

EDUCATIONAL QUALIFICATIONS

Bachelor’s degree in human resources, Business Administration, Public Administration, or related degrees.

LANGUAGES  

Fluent in both English and Arabic 

KEY STAKEHOLDERS (EXTERNAL & INTERNAL )  

  • Payroll service provider
  • Local authorities
  • People Managers
  • Support Services Team

ALL EMPLOYEES ARE EXPECTED TO DEMONSTRATE DRC FIVE CORE COMPETENCIES

  • Striving for excellence: You focus on achieving results while maintaining efficient processes.
  • Collaborating: You engage with relevant stakeholders and encourage constructive feedback.
  • Taking the lead: You take ownership of tasks and are open to innovation.
  • Communicating: You are clear, concise, and respectful in your communication.
  • Demonstrating integrity: You uphold and promote the highest ethical standards and DRC's Code of Conduct.

POSITION DETAILS

  • Type of contract: National
  • Contract Length: 12 Months
  • Band: H
  • Salary Range Starting from (p.m.): USD 1225.00
  • Duty station: Gadaref
  • Start date: As soon as possible
  • Closing Date for Application: 31/03/2026

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for national employees.

WHAT WE OFFER      

  1. Two Bonuses (during two Eid festivals)
  2. Contribution to National Social Insurance and Pension Fund
  3. Group Personal Accidental Insurance
  4. Excellent Working Environment and Opportunity for Growth
  5. Various Learning and Development Courses

APPLICATION PROCESS

  1. Applications must be submitted through the mentioned link on the page by clicking on Apply Button.   
  2. All applicants must send a cover letter along with an updated CV (we encourage CV no longer than four pages) in English.
  3. Mentioning three referees' details of your present supervisor and HR along with past employment supervisor in the CV.

Note: Applications sent by email will not be considered. In addition, DRC doesn’t charge any fee for any of its recruitment process & believes in equal opportunity in employment regardless.

If you have questions, you can visit our FAQ page. 

For further information about the Danish Refugee Council, please consult our website: www.drc.ngo.

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, female candidates are particularly encouraged to apply to bridge the gender gap. 

Equal Opportunities: DRC is an equal-opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, color, race,

marital status, or other protected characteristics.   

***FRAUD ALERT***

It has been brought to the attention of the Danish Refugee Council (DRC) that there have been instances of fraudulent job offers, purporting to be from DRC in Sudan. These offers reportedly concern fraudulent employment opportunities to applicants asking for money. DRC would like to stipulate that the organization never charges or accepts any money from job seekers during the recruitment process. DRC recommends that you do not respond to unsolicited offers of employment.

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.