All NRC employees are expected to work in accordance with the organisation’s values. To be dedicated, innovative, inclusive and accountable are attitudes and believes that shall guide our actions and relationships. NRC has a commitment to safety and wellbeing and together we build a positive working culture to feel valued, empowered, supported, safe and have a sense of belonging. NRC does not tolerate employees exploiting or abusing people and has zero tolerance to inaction.
Background
The Carry-on Youth programme in Mocimboa da Praia is supporting marginalised and conflict-affected youth in accessing educational, livelihoods and social engagement pathways. The project provides vocational, soft skills and digital training to youth, centred in the NRC-established Youth Hub in Mocimboa da Praia. The youth project will provide continuous support, guiding and mentoring to project beneficiaries, ensuring they have the capacities, knowledges and opportunities to access desired pathways. NRC will support the youth project beneficiaries after the trainings to find internships and provide legal support for self-employment pathways. The Youth hub in Mocimboa da Praia is at the centre of all the activities, as a community centre and a safe space for youth where they can access digital resources and mentorship to access their desired pathway.
Roles and responsibilities
The youth officer will be working in the youth project in Mocimboa da Praia. He/She will work in close coordination with the youth team and the activities in the youth hub in Mocimboa da Praia. The youth hub will offer training programmes to youth in Mocimboa da Praia. The youth officer will be the one in charge of the day-today management and operationalisation of the Hub and its digital assets. He/she will contribute with specific technical competences to project implementation. The youth Officer will be responsible for the daily management of the Youth Hub in Mocimboa da Praia and will work in the youth team under the youth team leader. For developing the digital offer and portfolio of the youth hub, he / she will be in close coordination with the Digital innovation and information systems manager. The youth officer will as well support the youth team with digital tools and operational support in activities, in coordination with the youth PDM.
Generic Responsibilities
1. Adhere to NRC policies, guidance and procedures
2. Provide regular progress reports to the line manager and related senior management
3. Promote and share ideas for improvement and necessary changes in the activities
4. Technical responsibility for implementation of digital activities of Youth project
5. Technical responsibility for the quality control and monitoring of digital activities in youth projec
6. Technical responsibility for project documentation of technical activities of digital activities in youth project
7. Provide specific technical support and capacity building towards project staff
8. Provide specific technical analysis and feedback to NRC representatives in coordination forums
9. Assess, promote and document ideas for technical improvement and further program development options
10. Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist
11. Promote the rights of IDPs/returnees in line with the advocacy strategy
Specific responsibilities:
• Responsible for the daily Management of the Youth hub in Mocimboa da Praia, the activities and material present, as well as for adequate maintenance of the premises.
• Development of digital training offer and digital support of the Youth Hub in close collaboration with the Digital innovation and information systems manager
• Responsible for the access of the youth project beneficiaries in accessing digital resources in the youth Hub and facilitating their understanding and use of digital tools
• Support on the training of youth in digital-related areas and identify trainers and facilitators among the project beneficiaries that will support in the Youth Hub activities
• Oversee the Youth hub resources and material and monitor material needs for the Youth
• Contribute to the operational model of the Youth Hub and formulate recommendations for the daily operational management of the Youth Hub
• Direct and indirect follow-up of the training results and pathways, and formulating recommendations to the youth team for the evaluation and development youth pathways
• Timely reporting of any incident or needs for the hub
• Set up feedback mechanisms on digital offer from youth hub
• Develop digital tools for monitoring and evaluation of the youth project activities, and formulate recommendations for the youth hub activities together with youth ream
• Set up innovative digital approaches to enhance youth in Mocimboa their soft and digital skills.
Critical interfaces
• Area management team and Youth PDM for strategy and program development
• Digital innovation and information systems manager for elaboration of digital offer of the Youth Hub
• Youth PDM for operationalization and management of Youth hub activities
• M&E unit staff for data collection and development of digital tools
• Support unit staff for operational aspects related to implementation of project activities
•
Generic professional competencies
• Minimum 3 years’ experience working in a technical and/or operational digital program
• Previous experience from working in complex and volatile contexts
• Documented results related to the position's responsibilities
• Prior experience in technical capacity development
• Fluency in spoken and written Portuguese, knowledge of English is an asset.
• Knowledge of local languages spoken in Cabo Delgado, especially in Mocimboa da Praia district
• Ability to multi-task and work with short deadlines
• Ability to work independently and proactively with limited daily support and supervision
Context related skills, knowledge and experience
• Good oral and communication skills
• Experience working with vulnerable groups
• Excellent knowledge of Office 365 tools (Word, Excel, PowerPoint) and collaborative platforms (SharePoint, Microsoft teams or similar)
• Experience with digital projects and digital trainings
• Previous experience in training beneficiaries with digital tools
• Knowledge on online training platforms
• Competences in accessing digital offer to people with limited experience with digital tools
• Knowledge of IT tools, computer systems and hardware
• Contextual understanding of youth sector and stakeholders in Mozambique is an advantage
Behavioural competencies
• Handling insecure environment
• Planning and delivering results
• Working with people
• Analysing
• Communication with impact and respect
• Coping with change
• Build meaningful relations
• Act with integrity
• Empower people
• Deliver results