DEADLINE FOR APPLICATIONS

4 April 2026-23:59-GMT-04:00 Atlantic Standard Time (Dominica)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.


ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.


At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

  • WFP is a 2020 Nobel Peace Prize Laureate.

  • WFP offers a highly inclusive, diverse, and multicultural working environment.

  • WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

  • A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

  • We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

job holders typically have independent responsibility for technical, specialized work including planning, organization, coordination and setting objectives. They deal with issues that are often undefined and involve areas of uncertainty and complex inter-relationships. The instructions received are broad and the job holders are expected to consistently demonstrate a high degree of personal responsibility and initiative to respond independently to queries. Job holders have a level of IT expertise and knowledge to adapt and develop standard systems and processes in order to continually improve the level of support provided. Job holders are typically expected to motivate and develop a team of support staff and/or are responsible for specialized support service(s) where the work is undertaken with the help of specially designed techniques, methods and processes.

ORGANISATIONAL CONTEXT:

These jobs are part of Global Headquarters (GHQ) and/or Country Offices (COs). They report to the Director, Chief, Information Technology Officer or designate. At this level job holders typically have independent responsibility for technical, specialized work including planning, organization, coordination and setting objectives. They deal with issues that are often undefined and involve areas of uncertainty and complex inter-relationships. The instructions received are broad and the job holders are expected to consistently demonstrate a high degree of personal responsibility and initiative to respond independently to queries. Job holders have a level of IT expertise and knowledge to adapt and develop standard systems and processes in order to continually improve the level of support provided. Job holders are typically expected to motivate and develop a team of support staff and/or are responsible for specialized support service(s) where the work is undertaken with the help of specially designed techniques, methods and processes.

JOB PURPOSE:

To lead Information Technology maintenance and support activities to enable the effective delivery of IT services.

KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):

  • Manage and coordinate a team of IT support staff including the capacity building of staff, to ensure individual and team objectives are met in compliance with all relevant regulations and policies.

  • Provide training and advice to clients and end users of IT services, understand and resolve issues and ensure IT policies, procedures, systems and tools are correctly applied to assist WFP staff in conducting their work.

  • Coordinate the collation of a range of complex data, conduct data analysis, including the impact of changes, and support the development of accurate reports in order to identify and recommend solutions.

  • Oversee the maintenance of systems and hardware by junior technology assistants to ensure technology is running effectively for WFP staff.

  • Develop and deploy a variety of documentation and equipment for use by WFP staff to ensure staff have access to the required IT services and products.

  • Manage the implementation of new standard applications in order to provide WFP staff with the tools they need to perform effectively.

  • Work with groups in IT service delivery and other staff to understand needs and support the development of integrated IT support services.

  • Provide support to users, log and analyse all requests for support in accordance with standard processes, to support staff to deliver their services.

  • Support the development and implementation of plans for the delivery of a full range of IT services and improvements to methods and processes in order to meet operational requirements.

  • Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:

  • Has participated in development of IT governance processes.

  • Has gained additional exposure building relationships with the business counterparts on key IT initiatives.

  • Has experience project managing small country level IT initiatives.

  • Has coached, trained and mentored junior staff on building their technical capabilities.

STANDARD MINIMUM ACADEMIC QUALIFICATIONS:

Education: Completion of secondary school education. A post-secondary certificate in the related functional area.

Language: Fluency (level C) in both oral and written communication in Spanish and English language.

Female and qualified candidates are especially encouraged to apply. WFP does not tolerate discrimination and does not discriminate on the basis of HIV/AIDS status.


WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status and is committed to achieving diversity in the workplace in terms of gender, nationality and culture. Individuals from minority social groups and people with disabilities are also encouraged to apply.

All applications will be treated with the strictest confidentiality.


Please visit the following website for more information on the work that WFP does.
http://www.wfp.org

WFP LEADERSHIP FRAMEWORK

 

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

 

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER

 

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

  • All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

  • We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.

  • If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

  • At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

  • Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.


No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.