Standards & Best Practices Officer
- Full-time
- Directorate: COM
- Grade: CF4
Company Description
THE OECD
The Organisation for Economic Co-operation and Development (OECD) is an international organisation comprised of 38 member countries, that works to build better policies for better lives. Our mission is to promote policies that will improve the economic and social well-being of people around the world. Together with governments, policy makers and citizens, we work on establishing evidence-based international standards, and finding solutions to a range of social, economic and environmental challenges. From improving economic performance and creating jobs to fostering strong education and fighting international tax evasion, we provide a unique forum and knowledge hub for data and analysis, exchange of experiences, best-practice sharing, and advice on public policies and international standard-setting.
DIRECTORATE FOR COMMUNICATIONS
Under the guidance of the Secretary-General, the core mission of the Directorate for Communications (COM) is to maximise the reach and impact of the OECD and its work through clear, evidence-based communications working in collaboration with all directorates. The COM Directorate carries out its functions in accordance with the OECD Communications Strategy and pursuant to Annual Communication Plans for which it is responsible, steering organisational efforts on strategic priorities and supporting policy directorates in their communications to specialised audiences. COM is a centralised communications corporate directorate which provides services, advice and support to a highly decentralised communications environment. Working with communications professionals across the OECD, it drives a coherent communications function, serving as a standard setter for excellence while at the same time measuring communications impact and adjusting efforts as required. It leads on corporate level media, social media, stakeholder and parliamentary engagement; the architecture and implementation of the organisation’s online presence, including multimedia digital content; and the dissemination of OECD publications, while performing an important role in risk identification and management in the public sphere. The Directorate holds as a core value an agile, collaborative and supportive culture marked by positive interaction and accountability among professionals.
COMMUNICATIONS IMPACT, STANDARDS & CAPACITY BUILDING DIVISION
The mission of the Communications Impact, Standards & Capacity Building (CISC) division is to build and facilitate a collaborative community of excellence among communication staff at the OECD (the ONE COM function) by promoting effective and consistent communications practices and developing a learning and improvement culture. Specifically, the division works with communications staff across the Organisation to:
- Provide strategic analysis
- Evaluate performance
- Monitor the reputation of the OECD and build capability to react to mis-disinformation
- Build the capacity and skills of communications staff
- Establish and ensure compliance with corporate standards in all communications areas
- Provide guidance on reputational risk and rights management
COM is looking for a Standards and Best Practices Officer to work under the supervision of the Head of the Standard & Capacity Building Unit within CISC.
Job Description
Transformation and collaboration
- Contribute to an agile, collaborative and supportive ONE COM culture marked by positive interaction and accountability among colleagues across the house, including through supporting the ONE COM communities of practice.
- Collaborate effectively with other COM divisions to ensure strategic alignment and efficient execution of projects.
Guidance and best practices
- Drive the COM Support function:
- Ensure the ticketing system (Redmine) is used consistently and works efficiently.
- Resolve queries appropriately and within the established timelines.
- Participate in regular analysis of queries and client needs, to ensure COM Support remains effective and efficient.
- Flag topics and issues that emerge from queries which may require adjustments to existing guidance or the development of new guidance.
- Support the ongoing development of corporate communications guidance.
- Participate in the design and delivery of communications training for ONE COM.
Qualifications
Academic Background
- An advanced University degree or equivalent in communications, journalism, market research or other related discipline.
- Demonstrated professional experience or qualifications in a specific area (publications, editorial, rights, branding, web, engagement, translation, other) is a strong advantage.
Professional Background
- A minimum of three years’ experience in communications or publications.
- Able to work well with others, doing whatever tasks are needed to achieve team goals and taking pride in collective work and achievements
- Experience working cross-functionally with multiple stakeholders and cultivating productive relationships
- Excellent interpersonal skills, in particular patience, diplomacy and collaboration
- Ability to communicate complex ideas, recommendations and insights in concise and consistent way, with solid writing skills
Tools
- Comfortable and competent in the Microsoft 365 environment and its tools.
Core Competencies
- OECD staff are expected to demonstrate behaviours aligned to six core competencies which will be assessed as part of this hiring processes: Vision and Strategy (Level 2); Enable People (Level 1); Ethics and Integrity (Level 1); Collaboration and Horizontality (Level 2); Achieve Results (Level 2); Innovate and Embrace Change (Level 2).
- To learn more about the definitions for each competency for levels 1-3, please refer to OECD Core Competencies.
Languages
- Fluency in one of the two OECD official languages (English and French) and knowledge of the other, with a commitment to reach a good working level.
- Knowledge of other languages would be an asset.
Additional Information
Closing Date
- This vacancy should be filled as soon as possible, and applications should reach us no later than midnight 14 April 2026 (Paris time).
Contract Duration
- Open-ended appointment, with no foreseen end date.
Please note that our Rules and Regulations stipulate that the mandatory retirement age is 67.
Salary Information
- Monthly salary starts at 6 838 EUR, plus allowances based on eligibility, exempt of French income tax.
- Click here to consult the Staff Regulations applicable to officials of the OECD. Please note that from 1 July 2025, all Official appointments will be made under the OECD’s new contractual modalities.
- Click here to learn more about what we offer and why the OECD is a great place to work.
- Click here to browse our People Management Guidebook and learn more about all aspects relating to people at the OECD, our workplace environment and many other policies supporting staff in their daily life.
- Please note that the appointment may be made at one grade lower in the specified job family, based on the qualifications and professional experience of the selected applicant.
- This vacancy may be used to create a pool of candidates for comparable positions, both for open-ended and fixed-term functions.
Selection Process
For retained candidates, the selection process may include a video-recorded interview, job-based assessment and panel interviews.
The OECD is an equal opportunity employer and welcomes the applications of all qualified candidates [who are nationals of OECD member countries], irrespective of their racial or ethnic origin, opinions or beliefs, gender, sexual orientation, health or disabilities.
The OECD promotes an optimal use of resources in order to improve its efficiency and effectiveness. Staff members are encouraged to actively contribute to this goal.