IMPORTANT NOTICE\: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device
FAO seeks gender, geographical and linguistic diversity in its staff and international consultants in order to best serve FAO Members in all regions.
- FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
- Qualified female applicants, qualified nationals of non-and under-represented Members and person with disabilities are encouraged to apply
- Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
- FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination
- All selected candidates will undergo rigorous reference and background checks
- All applications will be treated with the strictest confidentiality
- FAO staff are subject to the authority of the Director-General, who may assign them to any of the activities or offices of the Organization.
Organizational Setting
The Shared Services Centre (SSC) recommends and administers process management and procedures that need to be executed effectively; ensures the management of quality assurance activities associated with the transactional processes and implementation of service delivery; continuously improves the satisfaction of its customers, internal or external, while pursuing a continuous improvement agenda that will drive up service excellence while driving down the costs of service delivery through process standardization, process automation and self-service capabilities.
Reporting Lines
The Travel Specialist reports to and receives guidance from the Travel Associate of the Travel Unit CSOC.
Technical Focus
Travel Operations
Tasks and responsibilities
• Process travel expense claims, including verification of travel performed against entitlement and computation of costs within FAO liability;
• Identify/claim refunds of travel costs from carriers, travel agents or travellers and taking necessary follow-up action;
• Process lump sum payments and post-factum claims, verifying correctness with FAO travel agent in cases of complex fares;
• Assist in providing guidance and advice on travel rules and procedures to SSC/Divisions/Field Offices staff;
• Manage the Travel E-mail account concerning queries on travel-related payments/recoveries/entitlements from travellers/SSC/Human Resources Management Division/Field Offices;
• Verify correctness of records related to travellers in corporate systems to ensure proper accounting transactions relating to claimant staff members and consultants;
• Review the daily rejections list relating to travel payments, investigating and checking incorrect entries;
• Review and reconcile monthly recoveries report for submission to Accounts Receivable, taking corrective action where necessary and validating items for recovery.
• Assist Accounts Payable in clearing consultants' honoraria payments, providing details relating to TEC deductions and/or follow up actions with Divisions regarding outstanding TECs, performing any accounting adjustment;
• Address/initiate requests and tasks in Service Now customer portal;
• Supports corporate initiatives in accordance with the Corporate Environmental Responsibility Strategy to reduce emissions, increase efficiency and integrate sustainability;
• Perform other duties a required
CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING
Minimum Requirements
• Secondary school education required; university degree from an institution recognized by the International Association of Universities (IAU)/UNESCO in Public Administration, Finance, Accounting, Hospitality, Logistics, Tourism, Economics, customer service or other related field is an asset.
• At least 4 years of relevant experience in office/travel and/or accounting support work.
• Working knowledge (proficient – level C) of English.
• National or resident of Hungary with valid work permit.
Technical/Functional Skills
• Knowledge of the essential elements of a range of financial/accounting/budgeting activities, including the relevant policies, rules and regulations.
• Very good knowledge of the MS Office applications, Internet and office technology equipment
• Knowledge of Enterprise Resource Planning (ERP) corporate travel systems.
• Knowledge of communication and documentation standards.
• Strong organizational and time-management skills
• Excellent interpersonal and communication abilities.
• Some knowledge (intermediate – level B) of other official FAO languages is an asset
FAO Core Competencies
• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement
Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency.
ADDITIONAL INFORMATION
- FAO does not charge a fee at any stage of the recruitment process (application, interview meeting, processing).
- Incomplete applications will not be considered. If you need help or have queries, please contact\: Careers@fao.org
- Applications received after the closing date will not be accepted.
- Only language proficiency certificates from UN accredited external providers and/or FAO language official examinations (LPE, ILE, LRT) will be accepted as proof of the level of knowledge of languages indicated in the online applications.
- For other issues, visit the FAO employment website\: http\://www.fao.org/employment/home/en/
- Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
HOW TO APPLY
• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills
• Candidates are requested to attach a letter of motivation to the online profile
• Once your profile is completed, please apply, and submit your application
• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the FAO recruitment portal will be considered
• Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.
If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance\: https\://fao.service-now.com/csp
FAO IS A NON-SMOKING ENVIRONMENT