Details
Mission and objectives
Who we are
Founded in 1948, WHO is the United Nations agency that connects nations, partners and people to promote health, keep the world safe and serve the vulnerable – so everyone, everywhere can attain the highest level of health.
What we do
WHO leads global efforts to expand universal health coverage. We direct and coordinate the world’s response to health emergencies. And we promote healthier lives – from pregnancy care through old age. Our Triple Billion targets outline an ambitious plan for the world to achieve good health for all, using science-based policies and programmes.
Founded in 1948, WHO is the United Nations agency that connects nations, partners and people to promote health, keep the world safe and serve the vulnerable – so everyone, everywhere can attain the highest level of health.
What we do
WHO leads global efforts to expand universal health coverage. We direct and coordinate the world’s response to health emergencies. And we promote healthier lives – from pregnancy care through old age. Our Triple Billion targets outline an ambitious plan for the world to achieve good health for all, using science-based policies and programmes.
Context
South Sudan faces a significant burden of disease driven by frequent emergencies and ongoing challenges from communicable diseases (CDs), including neglected tropical diseases (NTDs), alongside a rising prevalence of non-communicable diseases and mental health disorders. These disproportionately affect vulnerable populations, particularly in humanitarian settings. The availability, utilization, and coverage of essential health services remain low.
Despite ongoing efforts to expand health services, these remain underfunded, fragmented, and insufficiently integrated to support comprehensive care. The revitalized primary health care (PHC) approach places strong emphasis on integrated, life-course-oriented service delivery. To advance this, the Ministry of Health, with support from WHO, has prioritized service integration as a key strategy to improve access to essential health services.
The Ministry has developed several guiding frameworks and tools, including the Essential Health Service Package, the National Quality of Care Policy and Strategy, quality of care standards for different levels of care, standard treatment guidelines, and the essential medicines list. These aim to enforce care standards aligned with international norms to ensure equitable and effective service delivery across the country.
To operationalize these frameworks, the Ministry is: (i) developing clear and practical tools, guidelines, and standards to guide health workers; (ii) building the capacity of health workers at all levels of the health system; and (iii) establishing mechanisms for consistent monitoring and feedback.
A dedicated resource is required to support and oversee these activities and ensure their integration within broader service delivery efforts.
The purpose of this IUNV is to
1. Support the implementation and updating of practical, age-specific flowcharts and tools to guide the management of major symptoms associated with common diseases.
2. Support the development of guidelines for integrated service delivery in South Sudan, aligned with existing frameworks including the Essential Health Service Package (EHSP).
3. Support the monitoring of implementation of the flowcharts, tools, and guidelines.
4. Support quarterly integrated supportive supervision, including quality of care, reporting, and feedback.
Despite ongoing efforts to expand health services, these remain underfunded, fragmented, and insufficiently integrated to support comprehensive care. The revitalized primary health care (PHC) approach places strong emphasis on integrated, life-course-oriented service delivery. To advance this, the Ministry of Health, with support from WHO, has prioritized service integration as a key strategy to improve access to essential health services.
The Ministry has developed several guiding frameworks and tools, including the Essential Health Service Package, the National Quality of Care Policy and Strategy, quality of care standards for different levels of care, standard treatment guidelines, and the essential medicines list. These aim to enforce care standards aligned with international norms to ensure equitable and effective service delivery across the country.
To operationalize these frameworks, the Ministry is: (i) developing clear and practical tools, guidelines, and standards to guide health workers; (ii) building the capacity of health workers at all levels of the health system; and (iii) establishing mechanisms for consistent monitoring and feedback.
A dedicated resource is required to support and oversee these activities and ensure their integration within broader service delivery efforts.
The purpose of this IUNV is to
1. Support the implementation and updating of practical, age-specific flowcharts and tools to guide the management of major symptoms associated with common diseases.
2. Support the development of guidelines for integrated service delivery in South Sudan, aligned with existing frameworks including the Essential Health Service Package (EHSP).
3. Support the monitoring of implementation of the flowcharts, tools, and guidelines.
4. Support quarterly integrated supportive supervision, including quality of care, reporting, and feedback.
Task description
Under the supervision of the Public Health Officer in the WHO Representative's (WR) Office, and with technical guidance from the Response Lead (Emergency Preparedness and Response - EPR), the Health Systems Strengthening Lead (HSD), and the Prevention and Promotion Lead (Health Promotion - HP), the International United Nations Volunteer (IUNV) will contribute to the World Health Organization (WHO) Country Office (WCO) efforts to standardize care.
Specifically, the international UN Volunteer will:
• Support the rollout of digital and analogue care pathway tools across primary health care centres (PHCCs), including training, supervision, and monitoring strategies.
• Monitor and update age-specific syndromic and symptom-based management flowcharts for the top ten common conditions across age cohorts (pregnant women and newborns, under-fives, older children, adolescents and youth, adults, and the elderly), aligned with national priorities and WHO guidelines.
• Map and engage key stakeholders and implementing partners at national and sub-national levels to support coordinated implementation of tools and guidelines.
• Support integrated supportive supervision, including quality of care assessments, development of supervision reports, and provision of feedback.
• Perform other related duties as required by the supervisor, including participation in technical meetings and consultations.
Deliverables
1. Implementation and rollout of the care pathway tool detailing the management of common syndromes or symptoms for different age cohorts across the life course.
2. User guide to accompany the care pathway tool.
3. Quarterly integrated supportive supervision reports on quality of care.
Specifically, the international UN Volunteer will:
• Support the rollout of digital and analogue care pathway tools across primary health care centres (PHCCs), including training, supervision, and monitoring strategies.
• Monitor and update age-specific syndromic and symptom-based management flowcharts for the top ten common conditions across age cohorts (pregnant women and newborns, under-fives, older children, adolescents and youth, adults, and the elderly), aligned with national priorities and WHO guidelines.
• Map and engage key stakeholders and implementing partners at national and sub-national levels to support coordinated implementation of tools and guidelines.
• Support integrated supportive supervision, including quality of care assessments, development of supervision reports, and provision of feedback.
• Perform other related duties as required by the supervisor, including participation in technical meetings and consultations.
Deliverables
1. Implementation and rollout of the care pathway tool detailing the management of common syndromes or symptoms for different age cohorts across the life course.
2. User guide to accompany the care pathway tool.
3. Quarterly integrated supportive supervision reports on quality of care.
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