Operations Support and Logistics (OSL) Officer

OBJECTIVES OF THE PROGRAMME

To ensure that effective WHO country presence is established to implement WHO country cooperation strategies that are aligned with Member State's health development agendas and emergency/resilience programmes and harmonized with the United Nations country teams.
 

DESCRIPTION OF DUTIES

During deployment the duty station may change, and duties may be modified based upon the technical needs of the Programme. 

Stock Management:

1. Maintain accuracy of warehouse transaction records including identification of discrepancies, to ensure immediate action and accurate reporting to the OSL team lead on any discrepancies. 
2. Organize and conduct regular physical stock count in accordance with the frequency defined by the Supply Manager (at least once every 2 months) and proceed to data storage system reconciliation.
3. Ensure a proper implementation and use of the Stock administration tools (Excel stock report, GIMS, Odoo, BMS). 
4. Closely monitor stock levels(medical and non-medical supplies), particularly monthly consumption figures, expiry dates, and possible stock surpluses or depletion.
5. Advise and inform the line manager when the stock of goods is nearing the minimum or maximum threshold alert, and regularly provide the line manager with a list of the items with expiry dates within the next six months. 
6. In collaboration with the OSL team lead, prepare all procedures and necessary steps for commodity disposal. 

Warehouse management:

1. Monitor the temperature of the storage areas and ensure that products requiring cold chain (e.g. vaccines/temperature-controlled drugs) are always stored at a suitable temperature. 
2. Ensure all items are well organized and correctly stored, well protected, fully identified and easily accessible (cleanliness, security, access, etc.). 
3. Ensure that the necessary means are put in place for the management and control of sensitive items (Controlled medicines, cold chain, dangerous goods): batch numbers, expiry dates, special packaging and storage. 

Receipt and storage of goods:

1. Ensure the quality and quantity of goods received from international suppliers, local buyers and other entities, comparing the Packing List or the Purchase Order against the Delivery Note, and inform the line manager of any issues (damaged or missing items,etc.). 
2. After any goods receipt, ensure to track and update of warehouse stock card (Ensure that all necessary information is correctly and fully recorded on the Stock Cards: WHO code, batch number, expiry date, date of delivery, stock balance (incoming/outgoing) and delivery document reference numbers). 
3. Set up and maintain an appropriate filing of following documents: GRN, Stock Card, Cargo Manifest/Waybill, Packing List, Stock Request, Internal Request, and certificate of the items. 
4. Inform the line manager of any problems arising. 

Request and dispatch management:

1. Coordinate the receipt/dispatch of items, to ensure accurate recording, accounting and reporting is available at all times to support decision-making. 
2. Monitor implementation of the loading plans and ensure that WHO Waybills & Packing list are duly completed. 
3. Deliver goods in accordance with the FEFO (First Expired First Out) and/or FIFO (First In First Out) principles. 
4. Ensure appropriate packing for the mode of transport chosen, weight and label freight (destination, number of packages, waybill number, weight and mode of transport) and ensure assignation of shipping number to each package, in accordance with the instructions of the Supply Manager. 
5. Regularly inform the line manager of the weight/volume of articles ready for distribution to the Final Distribution Point.
    

REQUIRED QUALIFICATIONS

Education

Essential: University degree in logistics, supply chain, procurement, business administration, commerce, transport or similar area of study.

Desirable: An advanced level university degree or professional qualification in logistics, supply chain management, field operations or a related discipline from an accredited/ recognized institute.
 

Experience

Essential: At least two years of relevant experience, in managing emergency procurement and logistics operations and supply operations, part of which in the field supporting emergency humanitarian operations.
 

Desirable: Related experience with WHO, the UN system, health cluster partners, recognized humanitarian organizations or international nongovernmental organization work in the field of outbreaks and/or health emergency response. Experience in working in conflict area and areas with security issues, Experience in import/export procedures and customs related administration. International exposure in the field of emergency response is a strong asset.
 

Skills

•     Excellent organizational and managerial skills with the ability to multitask, deliver results in time critical scenarios, identify and solve problems. 
• Demonstrated knowledge and experience in Supply Management Proven ability to ensure the effective use of resources. 
• Demonstrated ability to work in multicultural, multidisciplinary environment. 
• Proven ability to manage diverse team across different functional areas. 
• Excellent interpersonal skills with ability to negotiate with and convince officials with tact and diplomacy. 
• Ability to write in a clear and concise manner, and to present information to achieve desired results.
• Knowledge or understanding of WHO mandate and goals in the emergency incident management context.
   

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Ensuring the effective use of resources
 

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of Arabic.

 

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 56,046 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 1985 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.
 

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test and/or an asynchronous video assessment may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment.

• Staff members in other duty stations are encouraged to apply.

• WHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

• WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

• Persons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process. Please send an email to reasonableaccommodation@who.int with your full name, the vacancy number you are applying for, and specific details of the accommodation needed in your request.

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to a fixed-term position in the International Professional category (Grades P1-D2) are eligible for Geographical Mobility and may be assigned to any activity or duty station of the Organization throughout the world.

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• For information on WHO's operations please visit: http://www.who.int.

• *For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.

• In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: Instructions for candidates