Details
Mission and objectives
The United Nations Volunteers (UNV) programme is administered by UNDP and follows all UNDP rules and regulations. UNV is the UN system common service that promotes volunteerism to support peace and development worldwide. Volunteerism can transform the pace and nature of development and it benefits both society at large and the individual volunteer. UNV contributes to peace and development by advocating for volunteerism globally, encouraging partners to integrate volunteerism into development programming, and mobilizing volunteers.
Context
This assignment supports the implementation of the Memorandum of Understanding signed on 27 November 2025 between UNV and the City of Bonn. The Campus Visitor Service Assistant will contribute to enhancing public engagement through the UN Bonn Campus Visitor Service, working within the Common Services Team and in close cooperation with the City of Bonn and UN Bonn entities.
Task description
Under the direct supervision of the Common Services Associate, the Campus Visitor Service Support Assistant UN Volunteer will:
- Coordinate and organize visitor tours on the UN Bonn Campus.
- Manage administrative and logistical aspects of the visitor service, including scheduling, room bookings, and calendar monitoring.
- Organize and facilitate training sessions for tour guides (onboarding, refresher, and specialized topics).
- Conduct quality assurance through spot checks and feedback mechanisms.
- Ensure security clearance for tour guides in coordination with the UN Bonn Security Team.
- Liaise with specialized UN agencies and external partners for thematic tours and presentations.
- Organize and conduct security briefings and trainings.
- Support UN Bonn internal and external communication efforts, including digital signage and intranet announcements.
- Maintain records and documentation related to tours, training, and feedback
- Coordinate and organize visitor tours on the UN Bonn Campus.
- Manage administrative and logistical aspects of the visitor service, including scheduling, room bookings, and calendar monitoring.
- Organize and facilitate training sessions for tour guides (onboarding, refresher, and specialized topics).
- Conduct quality assurance through spot checks and feedback mechanisms.
- Ensure security clearance for tour guides in coordination with the UN Bonn Security Team.
- Liaise with specialized UN agencies and external partners for thematic tours and presentations.
- Organize and conduct security briefings and trainings.
- Support UN Bonn internal and external communication efforts, including digital signage and intranet announcements.
- Maintain records and documentation related to tours, training, and feedback
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Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.