Analyst, Office Manager

Are you a highly organized and detail-oriented professional with extensive experience in office administration? Join the European Bank for Reconstruction and Development (EBRD) as an Office Manager in Abidjan, Côte d'Ivoire, where you will play a key role in ensuring the smooth operation of the Resident Office.

As this role involves collaboration with international teams, we kindly ask that you submit your resume in English.

About the Role
As an Office Manager, you will oversee all administrative functions, including office setup, property management, budgeting, HR coordination, IT support, and security. You will ensure that the office runs efficiently while supporting the Head of Office and visiting teams. This role requires strong organizational skills, the ability to handle confidential matters, and excellent communication with local authorities and external service providers.

Key Responsibilities
Office Management & Administration

• Support on any remaining steps in the establishment of the EBRD’s Resident Office in Côte d'Ivoire, coordinating with local authorities and EBRD teams.
• Manage office operations, including inventory, supplies, and maintenance.
• Liaise with the landlord and oversee lease agreements, security, and facilities management.
• Ensure IT and workstation setup for staff and visitors.
• Act as a local security focal point and maintain business continuity plans.

Finance & Budgeting

• Prepare and monitor the office budget, ensuring efficient financial management.
• Process payments, handle petty cash, and reconcile corporate credit cards.
• Oversee local supplier invoices and ensure compliance with financial controls.

HR & Administrative Support

• Assist with staff onboarding, accreditation, and visa processes.
• Maintain accurate HR records, including sick leave and medical insurance updates.
• Supervise administrative and support staff, providing training and workload coordination.
• Provide administrative support to the Head of Office and banking teams as needed.

What We’re Looking For

• Education: Bachelor’s degree and/ or extensive experience in administration, finance, or office management.
• Experience: Previous experience in a senior administrative or accounting role, in an international organization.
• Skills: Strong organizational, communication, and interpersonal skills.
• Technical Proficiency: Knowledge of financial and budget processes, office management systems, and IT coordination.
• Languages: Fluent in English and French
• Personal Traits: High level of integrity, professionalism, and ability to handle sensitive matters with discretion.

Why Join Us?

• Work with a globally recognized financial institution with a development mandate.
• Help set up efficient office operations, implement new administrative systems, and support the Head of Office to ensure a well‑managed working environment, while engaging with cross‑functional teams.
• Benefit from strong professional growth in a diverse, dynamic, and collaborative environment.

What is it like to work at the EBRD? / About EBRD 

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.  

At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment. 

The EBRD environment provides you with: 

• Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in. 
• A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.
• A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness. 
• An environment that places sustainability, equality and digital transformation at the heart of what we do. 
• A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits. 

Diversity is one of the Bank’s core values which are at the heart of everything it does.  As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability.   

Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).