Senior Field Operations Associate (Site Development)

Job Description

Site Development is an operational programme of the Site Management & Site Development Unit of IOM Cox’s Bazar, Bangladesh. The programme is integral to the Rohingya Refugee Crisis Response. Site Development programme activities include site planning and implementation of Disaster Risk Reduction (DRR) interventions such as roads, pathways, bridges, drainage construction, repair and cleaning, slope stabilisation and plantation, installation and maintenance of solar streetlights and maintenance and construction of small community buildings throughout the refugee camps in Cox’s Bazar District, Bangladesh.

Under the overall supervision of the Programme Coordinator (Site Development) and the direct supervision of the Site Development Operation Officer (Engineer), the incumbent will oversee and lead the field implementation of the programme’s activities in camps, including but not limited to engineering design and construction for new site development interventions, maintenance and improvement work of existing sites.

Responsibilities

1.    Lead the implementation of the site development projects in accordance with the instruction of the Field Operations Officer (Site Development) and submit regular updates of the status of SD operations in the camps.
2.    Train and guide the Field Operation Assistants, the SD focal persons of the camps under his/her supervision in the implementation of works, team management and coordination tasks.
3.    Provide technical advice and coordination support on specific thematic areas relevant to the Site Development operations in all camps as identified by the Site Development Operation Officer (Engineer) and the Programme Coordinator -Site Development. 
4.    Carry out regular field visits to project sites to monitor construction works, and report standards and quality of site development infrastructures. Verify that works are carried out in accordance to the technical specifications ensuring the mainstreaming of technical advice across several camps.
5.    Provide guidance to field teams on technical aspects of IOM construction work in the specified technical area, including bills of quantities (BoQ) calculation, work scheduling, tendering, technical specification, monitoring and evaluation, and contract administration. 
6.    Resolve construction related matters with vendors and construction contractors; review vendor competency, experience and work plans and track progress of the construction against the agreed upon work plan; and ensure adequate monitoring of materials and beneficiary engagement. 
7.    In coordination with the Site Development Operation Officer (Engineer) and the Site Management Support agency, promote community participation and ownership through ensuring the liaison from field staff with beneficiary communities, supporting community engagement and ensuring that activities are implemented to reflect coverage and prioritized needs. 
8.    Liaise with IOM camp level government agencies and other key stakeholders to coordinate project implementation. 
9.    Plan and coordinate capacity building to site development field support staff, technical mobilisers and cash-for-work groups. 
10.    Extend technical support to multiple camps as required and ‘out of camp’ settlements to support project management.  
11.    Perform such other duties as may be assigned.
 

Qualifications

EDUCATION
•    Bachelor’s degree in architecture, Civil Engineering, or a related field from an accredited academic institution with five years of relevant professional experience; or
•    School diploma with seven years of relevant experience.
•    Master’s or Equivalent Architecture, Civil Engineering, or a related field from an accredited academic institution will be an advantage.  

EXPERIENCE 
•    Demonstrated professional experience in projects for the implementation of civil infrastructure, managing medium to large scale construction and community-based projects and working with local communities is required.
•    Experience in local construction materials and technologies is required
•    Experience with International Organizations and/or NGOs is an advantage
•    Experience in camp rehabilitation and site development is an advantage
•    Experience in construction modality engaging cash-for-work beneficiaries is an advantage. 
•    Experience in contract administration/ quantity surveying is an advantage
•    Experience working within the region an advantage

SKILLS 
Technical
•    Delivers on set objectives in hardship situations
•    Effectively coordinates with other team members on assigned projects
•    AutoCAD, QGIS proficiency is an advantage 
Accountability
•    Accepts and gives constructive criticism
•    Follows all relevant procedures, processes, and policies
•    Meets deadline, cost, and quality requirements for outputs
•    Monitors own work to correct errors
•    Takes responsibility for meeting commitments and for any shortcomings
Client Orientation
•    Identifies the immediate and peripheral clients of own work when requested
•    Establishes and maintains effective working relationships with clients
•    Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries
•    Keeps clients informed of developments and setbacks
Communication
•    Actively shares relevant information
•    Clearly communicates, and listens to feedback on, changing priorities and procedures
•    Writes clearly and effectively, adapting wording and style to the intended audience
•    Listens effectively and communicates clearly, adapting delivery to the Audience
Creativity and Initiative
•    Actively seeks new ways of improving programmes or services
•    Expands responsibilities while maintaining existing ones
•    Persuades others to consider new ideas
•    Proactively develops new ways to resolve problems
Leadership and Negotiation
•    Convinces others to share resources
•    Actively identifies opportunities for and promotes organizational change
•    Presents goals as shared interests
•    Articulates vision to motivate colleagues and follows through with Commitments
Planning and Organizing
•    Sets clear and achievable goals consistent with agreed priorities for self and others
•    Identifies priority activities and assignments for self and others
•    Organizes and documents work to allow for planned and unplanned handovers
•    Identifies risks and makes contingency plans
•    Adjusts priorities and plans to achieve goals
•    Allocates appropriate times and resources for own work and that of team Members
Professionalism
•    Masters subject matter related to responsibilities
•    Identifies issues, opportunities, and risks central to responsibilities
•    Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation
•    Persistent, calm, and polite in the face of challenges and stress
•    Treats all colleagues with respect and dignity
•    Works effectively with people from different cultures by adapting to relevant cultural contexts
•    Knowledgeable about and promotes IOM core mandate and migration solutions
Teamwork
•    Actively contributes to an effective, collegial, and agreeable team environment
•    Contributes to, and follows team objectives
•    Gives credit where credit is due
•    Seeks input and feedback from others
•    Delegates tasks and responsibilities as appropriate
•    Actively supports and implements final group decisions
•    Takes joint responsibility for team's work
Resource Mobilization
•    Establishes realistic resource requirements to meet IOM needs

LANGUAGES
Required English / Bengali. 
Chittagong local dialect desirable.
     
COMPETENCIES 
The incumbent is expected to demonstrate the following values and competencies:

Values - all IOM staff members must abide by and demonstrate these three values:
•    Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
•    Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
•    Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2 
•    Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
•    Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
•    Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
•    Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
•    Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

If direct reports (10th row above) for SES is greater than zero, then the managerial competencies below are inserted.

Managerial Competencies – behavioural indicators level 2 
•    Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
•    Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
•    Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

Required Skills

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