National Multimedia and Digital Content Officer

Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates as well as external women candidates are considered as first-tier candidates.

Organizational Context and Scope

The IOM Regional Office for West and Central Africa (RO Dakar), based in Dakar, provides strategic coordination, technical support, and oversight to 22 country offices across the region. Our work spans migrant protection, humanitarian response, border governance, migration health, labour mobility, and policy coordination. The RO Dakar partners with governments, regional bodies like ECOWAS and ECCAS, and civil society to promote safe, orderly, and humane migration. Through various initiatives, we deliver evidence-based analysis, support crisis response, and foster regional dialogue, ensuring that migration benefits both migrants and societies while upholding human rights and dignity.

RO Dakar's Media and Communications team consists of dedicated communications professionals who support the Regional Office and country missions across West and Central Africa. The team provides guidance and assistance on media engagement and public information matters to RO Dakar, ensuring effective outreach throughout the region. Responsible for managing relationships with regional and international media, the team oversees RO Dakar’s social media channels and website, curates content The IOM Regional Office for West and Central Africa (RO Dakar), based in Dakar, provides strategic coordination, technical support, and oversight to 22 country offices across the region. Our work spans migrant protection, humanitarian response, border governance, migration health, labour mobility, and policy coordination. The RO Dakar partners with governments, regional bodies like ECOWAS and ECCAS, and civil society to promote safe, orderly, and humane migration. Through various initiatives, we deliver evidence-based analysis, support crisis response, and foster regional dialogue, ensuring that migration benefits both migrants and societies while upholding human rights and dignity.

RO Dakar's Media and Communications team consists of dedicated communications professionals who support the Regional Office and country missions across West and Central Africa. The team provides guidance and assistance on media engagement and public information matters to RO Dakar, ensuring effective outreach throughout the region. Responsible for managing relationships with regional and international media, the team oversees RO Dakar’s social media channels and website, curates content from country offices for publication on these platforms, maintains institutional branding, and leads regional information campaigns.

The RO Dakar team produces a variety of print and multimedia materials tailored for diverse audiences to promote awareness and understanding of IOM’s work in the region. Their efforts reinforce IOM’s role as a leading UN agency in migration and advocate for the rights and well-being of migrants across West and Central Africa.

Under the overall supervision of the Regional Director and direct supervision of the Senior Media and Communications Officer, the incumbent will provide production support services to assist with RO Dakar audiovisual regional production and related communication activities.

Responsibilities

Multimedia support

Assist in preparing and adapting animated maps, graphic icons, text animations, and custom designs for situation reports, emergency communications, and resource mobilization appeals to assist with the creation of audio-visual products.

Assist in producing video templates for use at RO and CO levels, including multilingual contexts.

Support repacking and editing of video content for Regional Office Communications platforms.Provide support in photography and videography activities to capture high-quality audiovisual materials.

Provide audio-visual support to departments and divisions at HQ, as assigned.

Collaborate with the Senior Media and Communication Officer to gather project requirements and multimedia materials.

Assist in refining video and photo content for final production.

Digital Communications Support

Assist in posting content on RO Dakar and other relevant IOM digital platforms.

Support the maintenance of a social media archive, organizing posts, visuals, and campaign materials for easy retrieval and reporting.

Monitor official social media channels to collect trends, audience sentiment, and emerging issues related to migration topics and IOM’s work.

Contribute to the preparation of digital content for online platforms, including graphics, short-form videos, and infographics to enhance IOM’s digital presence.

Support tracking engagement metrics and preparing concise analytical reports to inform digital campaigns.

Perform such other duties as assigned.

Qualifications

Required Qualifications and Experience

Education

• Bachelor’s degree in Audio-visual, Motion Design, Art Direction, Communications, Digital Media or related fields from an accredited academic institution with two years of relevant professional experience; or,

• Master’s degree in above-mentioned fields.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience in audio-visual production, multimedia content, or digital communications.

• Experience using multimedia production software (e.g., Adobe Creative Suite, Final Cut or similar) for video editing, graphic design, and animations. 

• Experience in photography, videography, or audiovisual content support.

• Experience contributing to the development or maintenance of multimedia templates or visual materials is desirable.

• Prior experience working in the humanitarian or development sector is considered an advantage.

Skills

• Proficiency in using professional-grade camera equipment for video and photography.

• Basic knowledge of studio-quality sound equipment for audio capture.

• Familiarity with multimedia editing software and audiovisual production techniques.

• Ability to work collaboratively with other members of the multimedia unit.

• Knowledge of IOM’s mandate and programme of activities is desirable.

• Attention to detail and ability to support the delivery of high-quality audiovisual outputs.

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in French is required (oral and written). Working knowledge of English is required.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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